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The Siena PRIMO

5.0 star property
Family-friendly 5-star hotel near Eongtto Falls

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Photo gallery for The Siena PRIMO

Premium bedding, minibar, in-room safe, desk
Massages
Living area
Exterior
Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Room service

Explore the area

View in a map
158-7, Yongheung-ro 66beon-gil, Seogwipo, Jeju Island, 697-828
  • Place, Jeju World Cup Stadium
    ‪7 min drive‬
  • Place, Jeju Waterworld
    ‪8 min drive‬
  • Place, Yakcheonsa Temple
    ‪9 min drive‬
  • Airport, Jeju (CJU-Jeju Intl.)
    ‪59 min drive‬

Room options

View all photos for Deluxe King

Premium bedding, minibar, in-room safe, desk

Deluxe King

  • 41 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family

Premium bedding, minibar, in-room safe, desk

Deluxe Family

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Kids Suite

Premium bedding, minibar, in-room safe, desk

Kids Suite

  • 106 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Family Suite

Premium bedding, minibar, in-room safe, desk

Family Suite

  • 83 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Penthouse

Premium bedding, minibar, in-room safe, desk

Penthouse

  • 106 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 4
  • 1 King Bed and 3 Large Twin Beds

View all photos for Kids Penthouse

Premium bedding, minibar, in-room safe, desk

Kids Penthouse

  • 127 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 5
  • 1 King Bed and 3 Large Twin Bunk Beds

View all photos for Kids Bunker

Premium bedding, minibar, in-room safe, desk

Kids Bunker

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for Kids Family

Premium bedding, minibar, in-room safe, desk

Kids Family

  • 35 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Kids Princess

Premium bedding, minibar, in-room safe, desk

Kids Princess

  • 37 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Royal Penthouse

Premium bedding, minibar, in-room safe, desk

Royal Penthouse

  • 127 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for [All inclusive PKG] Deluxe King (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Deluxe King (Breakfast and Dinner for 2)

  • Sleeps 2
  • 1 King Bed

View all photos for [All inclusive PKG] Deluxe Family (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Deluxe Family (Breakfast and Dinner for 2)

  • Sleeps 4
  • 2 Queen Beds

View all photos for [All inclusive PKG] Royal Penthouse (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Royal Penthouse (Breakfast and Dinner for 2)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for [All inclusive PKG] Kids Bunker (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Kids Bunker (Breakfast and Dinner for 2)

  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for [All inclusive PKG] Kids Suite (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Kids Suite (Breakfast and Dinner for 2)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for [All inclusive PKG] Kids Family (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Kids Family (Breakfast and Dinner for 2)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for [All inclusive PKG] Kids Penthouse (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Kids Penthouse (Breakfast and Dinner for 2)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Large Twin Bunk Beds

View all photos for [All inclusive PKG] Kids Princess (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Kids Princess (Breakfast and Dinner for 2)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for [All inclusive PKG] Family Suite (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Family Suite (Breakfast and Dinner for 2)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for [All inclusive PKG] Penthouse (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Penthouse (Breakfast and Dinner for 2)

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 3 Large Twin Beds

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About the area

Seogwipo

Seogwipo City stay.Your stay at this Seogwipo City hotel places you within 3 miles (5 km) of Eongtto Falls and Jeju World Cup Stadium. Yakcheonsa Temple and Jusangjeolli Cliff are also within 6 miles (10 km).

What's nearby

  • Jeju World Cup Stadium - 7 min drive - 4.8 km
  • Eongtto Falls - 7 min drive - 3.1 km
  • Jeju Waterworld - 8 min drive - 5.5 km
  • Seogwipo Astronomical Science & Culture Center - 8 min drive - 7.0 km
  • Yakcheonsa Temple - 9 min drive - 6.2 km

Getting around

  • Jeju Intl. Airport (CJU) - 37 min drive

Restaurants

  • ‪오세요커피 - ‬4 min drive
  • ‪Kou - ‬5 min drive
  • ‪다다익고 - ‬5 min drive
  • ‪강실장포차 - ‬5 min drive
  • ‪하림이네 - ‬4 min drive

About this property

The Siena PRIMO

Family-friendly 5-star hotel near Eongtto Falls
Some rates at The Siena PRIMO are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The Siena PRIMO offers its guests a children's pool, an outdoor pool, a lazy river, and a steam room. There's a restaurant on site. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Spa services, a children's club, and barbecue grills are also featured at the luxury The Siena PRIMO. Parking is available for a fee. A complete renovation of The Siena PRIMO was completed in July 2025.

This Tuscan-style Seogwipo hotel is smoke free.

  • 88 guestrooms or units
  • 5 levels
  • 2 buildings
  • Meeting rooms
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar by the pool
  • Dining venue
The Siena PRIMO offers 88 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Children's toys
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Stroller

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (surcharge; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KRW 55,000 for adults and KRW 25,000 for children
  • A poolside bar
  • A restaurant

Things to do

  • Arcade/game room
  • Children's club
  • Children's pool
  • Lazy river
  • Outdoor pool
  • Playground
  • Steam room

Accessibility

  • Hardwood flooring in room
  • No elevator
  • Smooth flooring in public areas
  • Thin carpet in public areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KRW 55000 for adults and KRW 25000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Toscana Hotel Seogwipo
Toscana Hotel
Toscana Seogwipo
Toscana Hotel Seogwipo, Jeju-Do
Hotel Toscana Seogwipo
Hotel Toscana
The Siena PRIMO Hotel
The Siena PRIMO Seogwipo
The Siena PRIMO Hotel Seogwipo

Reviews

The Siena PRIMO Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 748 out of 1002 reviews
Rating 8 - Good. 171 out of 1002 reviews
Rating 6 - Okay. 53 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

Reviews

8/10 Good

Yun hyo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
너무 훌륭한 호텔 하지만 아이를 동반한 가족에게 적합한 호텔입니다. 수영장에서 아이들이 너무 많아 커플이나 어른에게는 다소 힘든 리조트입니대.
Stayed 1 night in Aug 2025

2/10 Terrible

Jin

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
While the property is newly renovated it’s not a good experience. At the Siena primo, there’s only one restaurant and no coffee shop or any other dining amenities. You have to go across the parking lot for two other restaurants which aren’t that great. Also, the pool policy is crazy. They require you to wear a cap to go into the water for sanitary reasons. So stupid. What about people peeing in the water? Also, the location is not great. Away from many things. We would never recommend this place. Stay somewhere else.
Stayed 3 nights in Jul 2025

4/10 Poor

Kayoung

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

공연 멋졌어요

패밀리룸은 좋았습니다~ 그런데 수영장과 다른 건물이어서 날씨가 추운데 이동이 불편했습니다. 그리고 케익 서비스를 예약했는데, 2시간 늦게 오고 엉망인 케익이 와서 속상했는데, 변경해주고 할인해주어서 다행이었습니다. 이현우, 바비킴 공연은 정말 좋았습니다.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jong suk

Stayed 1 night in Dec 2024

10/10 Excellent

hongki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

hyunjun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

must stay hotel

Perfect place for price, luxury and convenience
Stayed 1 night in Dec 2024

10/10 Excellent

JAESEONG

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Country side get away

Overall very good but pool was not open and gaming area was not functioning. Also tv service was not user friendly or English programing for guests. Be aware there's no shuttle service available to airport or shopping areas
Stayed 3 nights in Oct 2024

10/10 Excellent

Maheshi Purnima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, fabulous pool. Nice big rooms
Stayed 4 nights in Oct 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It so quiet and no clouding, It's very nice to stay!
Stayed 4 nights in Oct 2024

10/10 Excellent

kwangjae

Stayed 1 night in Oct 2024

10/10 Excellent

Hyunjun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

minhwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Hani

Stayed 3 nights in Sep 2024

10/10 Excellent

Youngun

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Olga

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

SEHEE

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

BEOMJIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
수영장소음 ㅡ음악 이 밤 11시까지 객실에 들려 아주 불편했슴 객실비치 화장품도 품질이 별로임
Stayed 2 nights in Aug 2024

10/10 Excellent

MINKYEONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

CHAN HEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Byoungho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good staff !

Everything was perfect only except for foods in the facility. It was too expensive.
Stayed 1 night in Aug 2024

10/10 Excellent

DoHyeong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful family friendly resort tucked away from noisy city
Stayed 4 nights in Jul 2024