Ratings based on 329 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
79% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Feb. 15, 2024 on Hotels
Comment from Hotel Management
Feb. 15, 2024 by sun, Hotel Management
Thank you for visiting our hotel We will do our best to provide you with better service
4 out of 5
by A traveller

Posted Oct. 4, 2023 on Expedia
Was a little worried about the slope situation many have mentioned in their reviews when I was considering this hotel, but in reality, it is really not that bad (may still be a challenge for elderly and someone with mobility issues). Great location. Easy walk to Namdaemun Market and lots of eateries. Close to Namsan Park/Tower (we didn't have time to visit ourselves). Close to buses and subways. Room could have used a little more dusting. Overall room was sufficient. It seems pretty common among the bathrooms in accommodations to not have curtain/door to separate shower area, this the whole bathroom would get wet. This is not an issue at Lumia as the shower has a door and is decent size, one of the reasons we have picked Lumia over a few other options we had in mind. Would have been nice that instructions for the washer/dryer are posted by the machines as we had a hard time figuring out the buttons and dials, all labelled in Korean. But, staff was helpful when we asked for assistance.
Comment from Hotel Management
Oct. 10, 2023 by sun, Hotel Management
Thank you for visiting our hotel We will do our best to provide you with better service
5 out of 5
by A traveller

Posted Oct. 3, 2023 on Expedia
Quiet neighborhood. Short taxi ride from Seoul Station. Pleasant stay.
Comment from Hotel Management
Oct. 4, 2023 by sun, Hotel Management
Thank you for visiting our hotel We will do our best to provide you with better service
2 out of 5
by A traveller

Posted Sep. 22, 2023 on Expedia
Comment from Hotel Management
Sep. 25, 2023 by sun, Hotel Management
Thank you for visiting our hotel We will do our best to provide you with better service
3 out of 5
by A traveller

Posted Sep. 14, 2023 on Expedia
Comment from Hotel Management
Sep. 19, 2023 by sun, Hotel Management
Thank you for visiting our hotel We will do our best to provide you with better service
5 out of 5
by A traveller

Posted Jul. 27, 2023 on Expedia
Quiet area
Comment from Hotel Management
Aug. 2, 2023 by sun, Hotel Management
Thank you for visiting our hotel We will do our best to provide you with better service
5 out of 5
by A traveller

Posted Jul. 6, 2023 on Expedia
Got there hours before check-in and luggage was able to be stored and they have a bathroom in the lobby. Hotel owner was very sweet and helped us make our late night ramen and gave us some tips to cut our Dalgona cookies (really kind!). The space was everything we needed and we had a view of N tower from our room. Power and A/C are operated by room key so dont operate when you’ve left for the day. Overall, we would stay again and were sad to leave.
Comment from Hotel Management
Jul. 10, 2023 by sun, Hotel Management
Thank you for visiting our hotel We will do our best to provide you with better service
4 out of 5
by A traveller

Nice place to stay with good location

Posted Mar. 21, 2023 on Hotels
It was good hotel to stay in nearby area. the staff is also good and friendly and helpful. know very well english so you can get required information to get move around in city.
Comment from Hotel Management
Apr. 14, 2023 by sun, Hotel Management
Thank you for visiting our hotel We will do our best to provide you with better service
3 out of 5
by A traveller from Singapore

Posted Feb. 6, 2020 on Expedia
Hotel is located to a uphill walk up and located at a midway. Not suitable for elderly.
Comment from Hotel Management
Feb. 7, 2020 by SUJIN, Hotel Management
Thank you for your valuable feedback and we’re very sorry for the inconvenience. The main road to our hotel is part of the old Namsam Trail which has the rich history of old Seoul. So if you’re new to the neighborhood, you might feel our main road is dark and uncomfortable. But it’s a safe street due to the 24 hour police patrol activities. We’re also working with the local government agencies to clean-up the street to reduce any inconvenience. We hope to serve you again with the improved condition. Thank you.
5 out of 5
by A traveller from Singapore

Posted Feb. 3, 2020 on Expedia
Amazing hotel, close to hoehyeon station exit 1, have to walk a bit uphill but its fine, near to a halal kebab stall near nandaemun market, allowed us to keep our bags till evening, fast check in and check out, great staffs, good choices of bfast, can see seoul tower from our rm, strong wifi, staff can speak fluent english, will be good if there was a bidet in the room. But all in all we enjoyed our stay. Thank u!!:)
Comment from Hotel Management
Feb. 3, 2020 by SUJIN, Hotel Management
Thank you for sharing your valuable feedback regarding your stay! Thank you again for staying at the Hotel Lumia and we hope that you will consider us for your next trip to Seoul. Thank you.