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Novotel Ambassador Seoul Dongdaemun Hotels & Residences

5.0 star property
5-star luxury hotel near Goodmorning City

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Photo gallery for Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Fitness facility
Premier Suite, 1 King Bed
Miscellaneous
2 bars/lounges, lobby lounge, rooftop bar
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
238 Euljiro, Jung Gu, Seoul, KR, 04561
  • Place, Dongdaemun History and Culture Park
    ‪5 min walk‬
  • Place, Dongdaemun Design Plaza
    ‪5 min walk‬
  • Place, Gwangjang Market
    ‪7 min walk‬
  • Airport, Seoul (GMP-Gimpo Intl.)
    ‪23 min drive‬

Room options

View all photos for Executive Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, minibar

Executive Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 Bedroom (Residence)

Premier Room, 1 Bedroom (Residence)

Premier Room, 1 Bedroom (Residence)

9.6 out of 10
Exceptional
(4 reviews)
  • 81 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 3 Twin Beds (Residence)

Deluxe Room, 3 Single Beds (Residence)

Deluxe Room, 3 Twin Beds (Residence)

9.4 out of 10
Exceptional
(14 reviews)
  • 53 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Deluxe Room, 1 Double Bed (Residence)

Deluxe Room, 1 Double Bed (Residence)

Deluxe Room, 1 Double Bed (Residence)

7.6 out of 10
Good
(5 reviews)
  • 53 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 44 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, minibar

Superior Room, 2 Twin Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

1 bedroom, premium bedding, down comforters, minibar

Superior Room, 1 Queen Bed

8.2 out of 10
Very good
(11 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(13 reviews)
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed (Residence)

Studio, 1 King Bed (Residence)

Studio, 1 King Bed (Residence)

9.0 out of 10
Wonderful
(12 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

1 bedroom, premium bedding, down comforters, minibar

Executive Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 3 Twin Beds

1 bedroom, premium bedding, down comforters, minibar

Superior Room, 3 Twin Beds

8.0 out of 10
Very good
(4 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Family Room, Multiple Beds (Superior)

Family Room, Multiple Beds (Superior)

Family Room, Multiple Beds (Superior)

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

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About the area

Seoul

Central Seoul getaway .At this Jung-gu hotel, you'll be within a 5-minute walk of Goodmorning City and Dongdaemun Design Plaza. Dongdaemun History and Culture Park and Doota Mall are also within half a mile (1 km).

What's nearby

  • Dongdaemun History and Culture Park - 5 min walk - 0.4 km
  • Dongdaemun Design Plaza - 5 min walk - 0.5 km
  • Gwangjang Market - 7 min walk - 0.6 km
  • N Seoul Tower - 6 min drive - 4.1 km
  • Gyeongbokgung Palace - 7 min drive - 3.8 km

Getting around

  • Dongdaemun History and Culture Park Station - 5 min walk
  • Seoul Station - 13 min drive
  • Incheon Intl. Airport (ICN) - 68 min drive

Restaurants

  • ‪노보텔 앰배서더 동대문 Executive Lounge - ‬1 min walk
  • ‪Samarkand City - ‬3 min walk
  • ‪Von's Oven Chicken 본스치킨 - ‬3 min walk
  • ‪Food Exchange - ‬1 min walk
  • ‪Russian Cakes - ‬2 min walk

About this property

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

5-star luxury hotel near Goodmorning City
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 4 meeting rooms are available. Event space at this hotel measures 3552 square feet (330 square meters) and includes conference space. A rooftop terrace, a complimentary children's club, and a vending machine are also featured at the luxury Novotel Ambassador Seoul Dongdaemun Hotels & Residences. Limited free parking is available on a first-come, first-served basis.

This 5-star Seoul hotel is smoke free.

  • 523 guestrooms or units
  • 21 levels
  • 2 dining venues
  • 2 bars or lounges
  • 3552 sq ft of conference space
  • 330 sq m of conference space
  • Built in 2018
  • Kid's club (free)
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers 523 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Seoul hotel provides complimentary wired and wireless Internet access. Cable television is provided. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KRW 55,000 for adults and KRW 27,500 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 55-inch TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Extra futon (surcharge)
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The pool, fitness center, sauna, and kids zone will not be available on the first Tuesday of every month.
The operation hours and closing dates of property facilities, swimming pools, and the club lounge are subject to change without prior notice, depending on hotel circumstances.
This property’s outdoor rooftop pool will be closed from 3 PM-9:30 PM on September 12-14, 2025, and from noon to 2 PM on October 1, 2025.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 55000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KRW 55000 for adults and KRW 27500 for children
  • Futon bed fee: KRW 33000 per night
  • Rollaway bed fee: KRW 55000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation.

Guests under 19 years old are not allowed in the outdoor rooftop pool.
Please note: this property requires guests to use swim caps in the pool. Personal inflatable pool floats are not allowed.
Access to the pool and kids zone is available by reservation only, with one entry permitted per day.
Some room types include access to the Club Lounge. Guests must be at least 19 years old to access the Club Lounge.

We should mention

  • The seasonal pool will open in May and close in October.
  • One child 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Novotel Ambassador Seoul Dongdaemun Hotels Residences
Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Hotel
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Hotel Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Novotel Ambassador Seoul Dongdaemun Hotels & Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 724 out of 1156 reviews
Rating 8 - Good. 292 out of 1156 reviews
Rating 6 - Okay. 96 out of 1156 reviews
Rating 4 - Poor. 24 out of 1156 reviews
Rating 2 - Terrible. 20 out of 1156 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Chiang, cramerton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bottle waters in the room are expired
Stayed 2 nights in Jun 2025

4/10 Poor

Gustavo

Disliked: Cleanliness, staff & service, property conditions & facilities
This place was horrendous and definitely not worth for the amount their charge. Initially I was given a room with a massive smoke smell, which you could smell from the hall. When asked to change it, they sent someone who said: ‘I can’t smell anything’ - ??? - then moved to another room where the door closet didn’t close properly and the internal lights were kept on, disturbing my sleep. Overall is a badly designed room, where the light system in general is confusing, super noisy with the bathroom fan and a shower that it doesn’t warms up properly. Also not to mention the ridiculous rules to use the pool. It’s not welcoming, it’s not comfortable and it costs a lot. Defeats the whole purpose of a holiday.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice breakfast, convenience location, airport bus right outside the hotel.
Stayed 3 nights in Jun 2025

8/10 Good

William, Niles

Stayed 3 nights in Apr 2025

10/10 Excellent

Yas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Otto

Travelled with family
Liked: Amenities
our family of 3 stayed in this property for 3 days. We enjoyed the stay. The room was clean and spacious. After traveling for over a week already, we were pleasantly surprised to find a washing machine for laundry in the room. We also liked the swimming pool and sauna room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The residence side of the hotel was lovely and we would book again
Stayed 4 nights in Jun 2025

10/10 Excellent

sung

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Gary

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
At the entrance to the hotel we were met with a disgusting sewage smell for the duration of the stay. 1. Shower head broken - Did get repaired 2. TV in room didn't show more than 2 channels - Did get repaired next day 3. Handle of door hanging off between bedroom and living area so we couldn't close the door for fear of being locked inside 4. Sink in bathroom seemed to take forever to drain 5. Air-con wouldn't drop below 22 degrees After day 3 I got very sick with legionnaires-type symptoms and ended up in hospital. Whilst I have no evidence of this being from the hotel, it is usually caught from poorly maintained air-con units After returning from hospital on the last night of the stay, we needed to request another couple of days stay as I couldn't travel home in such a state. The reception told us they had no rooms. First thing the next morning (5 hours later) we asked a different person, and they miraculously found us another room. Got in to the new room to find the aircon not working. I already had a high temperature and the aircon wouldn;t drop below 29 degrees. Had to call maintenance who didn't fully fix it and spent some time vacuuming the filters in the aircon unit. This made me believe the air-cons were not fully maintained. Eventually, they had to provide a desk top fan. Finally, buffet poor value for money - Around £200.00 for 2 people! Not much selection. Closed early.
Stayed 5 nights in Jun 2025

4/10 Poor

Tracie

Stayed 3 nights in Jun 2025

10/10 Excellent

Susan

Stayed 4 nights in Jun 2025

2/10 Terrible

Florence, San Francisco

Liked: Cleanliness
Customer service is so bad. Rude
Stayed 4 nights in Jun 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Jae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms with the station right outside
Stayed 4 nights in Jun 2025

10/10 Excellent

Dr Thomas J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Good amenities.
Stayed 4 nights in Jun 2025

10/10 Excellent

Branson

Stayed 4 nights in May 2025

8/10 Good

Arti

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and plenty of dining options in walking distance
Stayed 4 nights in May 2025

2/10 Terrible

Ruzana

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was in the middle of nowhere . Very basic hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for us. Stayed for 2 weeks, staff took great care of us.
Stayed 14 nights in May 2025

10/10 Excellent

Anson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Angie Chung

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and kitchenette was a bonus. Walking distance to dong dae moon core shopping area and subway line. Our stay at this hotel was better than expected. Thank you!
Stayed 2 nights in May 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, spacious rooms and great service
Stayed 4 nights in May 2025

10/10 Excellent

Georgia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 20 nights in May 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Novotel knows what they’re doing!

Loved the room- they upgraded me on arrival and the room was the nicest I’ve ever stayed in. Both pools weee lovely, the staff was very friendly and hospitable, and the food was good. A very nice hotel and I hope to come back and stay soon!
Stayed 5 nights in May 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and spacious and easy access to the subway
Stayed 10 nights in Apr 2025