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SureStay Plus Hotel by Best Western Sevierville

2.5 star property
Hotel near Soaky Mountain Waterpark in Sevierville

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Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Restaurant
Lobby
Business centre
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Place, Dolly Parton Statue
    ‪2 min drive‬
  • Place, Wilderness at the Smokies
    ‪2 min drive‬
  • Place, Soaky Mountain Waterpark
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(93 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(77 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Roll In Shower, Working Desk, Microwave And Refrigerator, Non Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Work Desk, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Accessibility-1 King, Bathtub, Nonsmoking

  • Sleeps 2

Two Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

King Room

  • Sleeps 2

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About the area

Sevierville

Heart of Sevierville.You'll find Dolly Parton Statue and Wilderness at the Smokies within 2 miles (3 km) of this hotel. Wild WaterDome and Sevierville Community Center and Civic Center are also within 2 miles (3 km).

What's nearby

  • Dolly Parton Statue - 2 min drive - 1.8 km
  • Wilderness at the Smokies - 2 min drive - 2.1 km
  • Soaky Mountain Waterpark - 3 min drive - 2.4 km
  • Sevierville Community Center and Civic Center - 3 min drive - 2.4 km
  • Wild WaterDome - 3 min drive - 2.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 46 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬20 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Freddy's Frozen Custard & Steakburgers - ‬8 min walk
  • ‪Waffle House - ‬14 min walk

About this property

SureStay Plus Hotel by Best Western Sevierville

Hotel near Soaky Mountain Waterpark in Sevierville
Free breakfast is available. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Sevierville. Free self parking is available.

This Sevierville hotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
SureStay Plus Hotel by Best Western Sevierville offers 80 accommodations with coffee/tea makers and hair dryers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

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  • Breakfast included
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includes taxes & fees
Feb 28 - Mar 1
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 522 out of 1090 reviews
Rating 8 - Good. 278 out of 1090 reviews
Rating 6 - Okay. 146 out of 1090 reviews
Rating 4 - Poor. 80 out of 1090 reviews
Rating 2 - Terrible. 64 out of 1090 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Caylee

Stayed 1 night in Dec 2025

10/10 Excellent

Mary, Louisville

Stayed 2 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Erek

Stayed 1 night in Nov 2025

4/10 Poor

Brittany

Stayed 1 night in Nov 2025

8/10 Good

Lauryn

Stayed 1 night in Nov 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
A great place and location. We were pleased and will be back! Thank you!
Stayed 1 night in Nov 2025

10/10 Excellent

Mae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and the front desk staff is very friendly. The beds are very clean and comfortable. If I come back here in TN, I will book the same hotel.
Stayed 1 night in Nov 2025

2/10 Terrible

Christopher

Stayed 1 night in Nov 2025

4/10 Poor

April

Disliked: Cleanliness
They apparently on do house cleaning every other day according to the frint desk. We stayed 2 nights and how to go request new towels and rags for the second night. The bed wasn’t really all that comfortable. We saw house roaces in the b
Stayed 2 nights in Nov 2025

8/10 Good

Lelia M

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
This is a good place to stay for a few nights. The rooms were clean, air conditioning worked great. The elevator and the walls around the buttons were gross. Breakfast area was clean and food tasty. Area was very safe and there is ample parking.
Stayed 2 nights in Nov 2025

6/10 Okay

Billy

Disliked: Cleanliness
no
Stayed 1 night in Nov 2025

10/10 Excellent

Marcellus

Stayed 2 nights in Nov 2025

10/10 Excellent

Jose F

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, clean room, good breakfast and excellent location. Definitely I'll stay again.
Stayed 7 nights in Nov 2025

10/10 Excellent

Sabrina

Everything was great!
Stayed 3 nights in Oct 2025

8/10 Good

Doris

Liked: Cleanliness, staff & service
Clean & nice service. The breakfast was real good!
Stayed 2 nights in Nov 2025

10/10 Excellent

Marcellus

Stayed 2 nights in Nov 2025

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Good value for the price.
Stayed 3 nights in Nov 2025

10/10 Excellent

Shannon

Stayed 1 night in Nov 2025

10/10 Excellent

Angi

Stayed 2 nights in Nov 2025

8/10 Good

John

Stayed 1 night in Nov 2025

10/10 Excellent

kevin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent. Servicd upon arrival wasnt thd best.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed here several times over the last 3 years while working in the area. The staff is very courteous. Hotel is not perfect, but is clean and beds are comfortable. They are a good value for a decent place to stay.
Stayed 5 nights in Nov 2025

10/10 Excellent

Glorimar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in Nov 2025