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Wilderness at the Smokies - Stone Hill Lodge

3.5 star property
3.5-star family-friendly resort near Sevierville Convention Center, connected to the convention center

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Photo gallery for Wilderness at the Smokies - Stone Hill Lodge

Water park
Waterslide
Lobby
Courtyard
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
190 Gists Creek Road, Sevierville, TN, 37876
  • Place, Wilderness at the Smokies
    ‪1 min walk‬
  • Place, Soaky Mountain Waterpark
    ‪4 min walk‬
  • Place, Sevierville Convention Center
    ‪8 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪48 min drive‬

Room options

View all photos for Standard Room (2 Queen Beds with Sofabed)

Standard Room (2 Queen Beds with Sofabed)

Standard Room (2 Queen Beds with Sofabed)

8.4 out of 10
Very good
(61 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

In-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

In-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Executive Suite, 1 Bedroom, Accessible

In-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom, Accessible

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

Standard Room, 1 King Bed, Accessible, Balcony

Standard Room, 1 King Bed, Accessible, Balcony

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony

Standard Room, 1 King Bed with Sofa bed, Balcony

Standard Room, 1 King Bed with Sofa bed, Balcony

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About the area

Sevierville

In entertainment district.At this Sevierville resort, you'll be within half a mile (1 km) of Sevierville Convention Center and 6 miles (10 km) of Tanger Outlets. WonderWorks and Titanic Museum are also within 6 miles (10 km).
View more Resorts in SeviervilleOpens in a new window

What's nearby

  • Wilderness at the Smokies - 1 min walk - 0.2 km
  • Sevierville Golf Club - 3 min walk - 0.3 km
  • Wild WaterDome - 3 min walk - 0.3 km
  • Soaky Mountain Waterpark - 4 min walk - 0.4 km
  • Sevierville Convention Center - 8 min walk - 0.7 km

Getting around

  • McGhee Tyson Airport (TYS) - 50 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬4 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Freddy's Frozen Custard & Steakburgers - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Waffle House - ‬4 min drive

About this property

Wilderness at the Smokies - Stone Hill Lodge

3.5-star family-friendly resort near Sevierville Convention Center, connected to the convention center
Wilderness at the Smokies - Stone Hill Lodge offers its guests a complimentary water park, a lazy river, and a waterslide. There are 7 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 4 bars/lounges.

Event space at this resort measures 200000 square feet (18580 square meters) and includes a conference center. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Wilderness at the Smokies - Stone Hill Lodge. You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Sevierville resort.

  • 234 guestrooms or units
  • 6 levels
  • 2 buildings
  • 7 dining venues
  • 3 bars by the pool
  • 4 bars or lounges
  • 2 coffee shops
  • 200000 sq ft of conference space
  • 18580 sq m of conference space
  • Built in 2008
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Lockers available
Wilderness at the Smokies - Stone Hill Lodge offers 234 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 coffee shops/cafes
  • 3 poolside bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Bowling alley
  • Children's club
  • Children's pool
  • Free water park
  • Golf clubhouse
  • Gym
  • Ice skating
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Mini golf
  • Outdoor pool (guest access)
  • Playground
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.41 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • The seasonal pool will open in April and close in September.

Property is also known as

Wilderness Smokies Hotel Sevierville
Wilderness Smokies Hotel
Wilderness Smokies Sevierville
Wilderness Smokies
Wilderness At The Smokies Hotel Sevierville
Wilderness Smokies Stone Hill Lodge Sevierville
Wilderness Smokies Stone Hill Lodge
Wilderness Smokies Stone Hill Sevierville
Wilderness Smokies Stone Hill
Wilderness at the Smokies Stone Hill Lodge
Wilderness at the Smokies - Stone Hill Lodge Resort
Wilderness at the Smokies - Stone Hill Lodge Sevierville
Wilderness at the Smokies - Stone Hill Lodge Resort Sevierville

Wilderness at the Smokies - Stone Hill Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1714 out of 2927 reviews
Rating 8 - Good. 607 out of 2927 reviews
Rating 6 - Okay. 311 out of 2927 reviews
Rating 4 - Poor. 164 out of 2927 reviews
Rating 2 - Terrible. 131 out of 2927 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendliness
Stayed 4 nights in Nov 2025

2/10 Terrible

Kandy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the worse hotels I've ever stayed at/paid for. We stayed at Stone Hill and we were misled from the beginning. Paying over $300 a night for the room you would expect certain benefits to come with the room. So we were under the assumption that the $40 per person resort fee extra was for all the activities. But no it was for a wristband which got you into the room,and only Waterpark area open for 4 buildings, coffee, and pool towels. None of the other activites for the season/ fall and winter were included as advertising make you believe. Then upon check in the lady spoke so fast we couldn't keep up as to where anything was, anything we needed and called for we had to go to front desk to get, we had to call maintenance because our smoke detector was chirping and needed a battery, they came up and instead of bringing a battery they unplugged it from the hard wire and placed it on a shelf for the rest of our stay. We had employees roll there eyes at us for having a full elevator and they couldn't get on. The ice machine has a not to limit our ice, the dryer on our floor was broken, there was only one set of entrances into this building or exit from this building. Except for emergency doors in stairways. The walk to your rooms were absolutely crazy. Took my 10 minutes from car to get to and from room each time you had to walk from only entrance at front of hotel to entire other end of hotel to get to elevators to go to room floors then back again to rooms
Stayed 3 nights in Oct 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
Door knobs in the room need tightening. No vending machine on the 4th floor, inconvenient to have to go to another floor. Grill not open on Saturday when there’s a 3000-person car show in the center and their food is cafeteria-type food quality. Front desk was accommodating, especially Toni, so friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Adam

Stayed 2 nights in Oct 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one day but it was amazing!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Haley

Travelled with family
Nice room, great water park
Stayed 1 night in Oct 2025

10/10 Excellent

Tiffani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 3 nights in Oct 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Oct 2025

10/10 Excellent

Dustin

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff. The waterpark is very clean!
Stayed 2 nights in Oct 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pool and activities for all ages.
Stayed 1 night in Oct 2025

8/10 Good

Gerri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were very friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Stayed 1 night in Sep 2025

8/10 Good

Vicky

Travelled with family and small children
I didn’t like that I had to walk so far to the room
Stayed 2 nights in Oct 2025

8/10 Good

Lisa

Stayed 3 nights in Oct 2025

4/10 Poor

Joseph

Disliked: Cleanliness, staff & service
Bathroom was small. Was told by staff plenty of space for trailer parking, was the complete opposite. Long walk to room. Hidd3n fees upon check in
Stayed 2 nights in Oct 2025

10/10 Excellent

Ashley

Stayed 1 night in Oct 2025

10/10 Excellent

Oanh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good. Everything clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 2 nights in Jul 2025

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Oct 2025

4/10 Poor

Morgan

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The events on the property ruined our trip and this hotel should be required to notify paying guest of known interruptions to their stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

man

Stayed 1 night in Oct 2025

8/10 Good

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, easy and convenient location to surrounding area. Waterpark is great for entire family
Stayed 1 night in Oct 2025

6/10 Okay

Antoine

Travelled with partner
Disliked: Cleanliness
There was a roach under the bathroom sink. There were spiderwebs next to the toilet, shower was moldy around the top where the shower head was. I tried to call the office and get more toiletries but it just rang forever.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nakesha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a fun vacation everyone was so helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dedra

Travelled with family
Liked: Amenities
We love the new waterpark
Stayed 1 night in Oct 2025