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Conrad Shanghai

5.0 star property
5-star luxury hotel near Nanjing Road Shopping District, connected to a shopping center

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Photo gallery for Conrad Shanghai

Dining
Creator video - submitted by TRAVELFLY
Premium Suite | Living area
Executive Bund View Room
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
789 Nanjing Road East, Shanghai, Shanghai, 200001
  • Place, Nanjing Road Shopping District
    ‪1 min walk‬
  • Place, People's Square
    ‪8 min walk‬
  • Place, The Bund
    ‪2 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪51 min drive‬

Room options

View all photos for Deluxe King Room

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room High Floor

Deluxe King Room High Floor

Deluxe King Room High Floor

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King Room

Executive King Room

Executive King Room

  • Sleeps 3
  • 1 King Bed

View all photos for City View Suite

City View Suite

City View Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Bund View Room

Executive Bund View Room

Executive Bund View Room

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Bund View Suite

Premium Bund View Suite | Bathroom

Premium Bund View Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Room

Minibar, in-room safe, desk, blackout drapes

Accessible Room

  • Sleeps 3
  • 1 King Bed

View all photos for Conrad Suite

Conrad Suite

Conrad Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite

Premium Suite

Premium Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Bund View Room

Bund View Room

Bund View Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room High Floor

Deluxe Twin Room High Floor

Deluxe Twin Room High Floor

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

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CA $231 total
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About the area

Shanghai

Heart of Shanghai.Within a 10-minute walk of this Downtown Shanghai hotel, you'll find Nanjing Road Shopping District and People's Square. Shanghai Urban Planning Exhibition Center and Shanghai Grand Theatre are also within half a mile (1 km).

What's nearby

  • Nanjing Road Shopping District - 1 min walk - 0.1 km
  • People's Square - 8 min walk - 0.7 km
  • Shanghai Museum - 12 min walk - 1.1 km
  • Yuyuan Garden - 19 min walk - 1.6 km
  • The Bund - 2 min drive - 1.9 km

Getting around

  • People's Square Station - 11 min walk
  • Shanghai South Railway Station - 13 min drive
  • Hongqiao International Airport (SHA) - 29 min drive

Restaurants

  • ‪老正兴菜馆 - ‬3 min walk
  • ‪Da Hu Chun (大壷春) - ‬1 min walk
  • ‪CHAGEE 霸王茶姬 - ‬3 min walk
  • ‪味香斋 - ‬2 min walk
  • ‪穆斯林饮食店 - ‬1 min walk

About this property

Conrad Shanghai

5-star luxury hotel near Nanjing Road Shopping District, connected to a shopping center
Conrad Shanghai offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center, 9 meeting rooms, and limo/town car service are available. Event space at this hotel measures 21528 square feet (2000 square meters) and includes a conference center. A children's pool, a hot tub, and a sauna are also featured at the luxury Conrad Shanghai. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Shanghai hotel is smoke free.

  • 1 building
  • 728 guestrooms or units
  • 66 levels
  • 2 dining venues
  • 21528 sq ft of conference space
  • 2000 sq m of conference space
  • Built in 2006
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Conrad Shanghai offers 728 accommodations with DVD players and minibars. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include massages and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Family friendly

  • Children's pool
  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available for a fee: CNY 254 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (45 inch wide door)
  • Hand-held showerhead
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 16 2026 to February 18 2026 (dates subject to change):
  • Spa
The property will be renovating from February 12 2026 to February 15 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 300.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 254 per person
  • Airport shuttle fee: CNY 850 per vehicle (roundtrip)
  • Rollaway bed fee: CNY 300.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Meridien Shanghai
Royal Meridien
Royal Meridien Hotel
Royal Meridien Hotel Shanghai
Royal Meridien Shanghai
Shanghai Meridien
Shanghai Royal Meridien
Le Royal Meridien Shanghai Hotel Shanghai
Royal Meridien Shanghai Hotel
Meridien Shanghai
Le Royal Meridien Marriot Shanghai
Conrad Shanghai Hotel
Conrad Shanghai Shanghai
Le Royal Meridien Shanghai
Conrad Shanghai Hotel Shanghai

Conrad Shanghai Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 519 out of 1001 reviews
Rating 8 - Good. 306 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

kelvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel during my stay in Shanghai...i think better than some other 5 star hotel...breakfast also very good...keep it up...
Stayed 1 night in Nov 2025

10/10 Excellent

Yixiang

Liked: Cleanliness, staff & service, amenities
I had a fantastic stay at the Conrad. The staff was very friendly and accommodating. I want to specifically thank Kelly in the Executive Lounge, her customer service was spectacular and she was very professional and hard working. Liangjuan in the spa was also great and gave a great massage.
Stayed 1 night in Nov 2025

10/10 Excellent

ChenLi

Stayed 3 nights in Nov 2025

10/10 Excellent

Theyab

Stayed 2 nights in Nov 2025

8/10 Good

Tabitha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After visiting Conrad Beijing I’ve to say that Conrad Shanghai fares behind in both service and environment. Beijing’s Conrad had a much better room, better service and grand environment. The food at level 1 burger + sandwich was really good though. Shanghai rooms were also much more expensive I may choose another venue to stay if I’m back! Overall it’s pleasant but nothing to shout about.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mary Bernadine

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
I have stayed twice in this hotel already, 1st time was a business trip, and the second time with my family. Room is spacious perfect for us traveling with kids. The location is excellent so fair warning, prepare your wallet since there are a lot of shops and restaurants around the area. I also recommend availing of the breakfast. It's really good with a variety of food options.
Stayed 4 nights in Oct 2025

4/10 Poor

Kit Ying

Travelled with family and small children
Disliked: Property conditions & facilities
Room was old, not well maintained at all. Front desk staff were helpful and attentive, especially for a parent travelling with 2 children. Staff in breakfast restaurant were less helpful. Recommend to look for alternative in the nearby area
Stayed 1 night in Oct 2025

8/10 Good

hank paotao

Stayed 2 nights in Oct 2025

10/10 Excellent

Divyalayka

Stayed 3 nights in Jun 2025

8/10 Good

Hamad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Sep 2025

8/10 Good

Hamad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Sep 2025

6/10 Okay

Idris

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Not conrad standard

The rooms were very small in comparison to other Conrad hotels I stay in, quite deceving to say the least when you see the photos on the website. Had to call for towels everyday, location is greag but i dont think I'd stay there again..
Stayed 4 nights in Oct 2025

6/10 Okay

YIFTACH

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
very commerical and popular hotel; for me- despite of good will of the stuff- there were too many service miskates - charging the credit card without authorization, giving us wrong rooms, despite clear requests, slow amendment of the room, stuffed reception and slow services; the hotel is good for the price but it defeintley not my style;
Stayed 1 night in Oct 2025

10/10 Excellent

tsz ho, montreal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed at many hotels on nanjing road, this is one of the better ones. The staff was nice and helpful. The morning buffet is great (if you got that option) and the dinner one is decent. The area around this hotel can be a hustle and bustle, but that is expected since youre located right next to a popular tourist street.
Stayed 4 nights in Sep 2025

6/10 Okay

kim swee

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel gave 2 drink voucher to be used at level 64 MUSE Penthouse. Visited the place and was greeted by a rude female staff seated. Can't even bother to stand up from her vhair. Asked us how ma
Stayed 2 nights in Oct 2025

8/10 Good

Lok Siu Lucille

Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality. As an older woman alone I felt well taken care of my the staff. Very safe
Stayed 2 nights in Jun 2025

10/10 Excellent

Isaac

Stayed 2 nights in Sep 2025

4/10 Poor

Wan Ting Ludmilla

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The staff were friendly and helpful. But the room 2215 that I had was really dated with a broken hairdryer. Only realized that the room wasn’t acceptable after checking in for my second stay at a much better room for the same price. Although the room is also not cleaned properly, with spider webs
Stayed 1 night in Sep 2025

10/10 Excellent

Hassan

Stayed 1 night in Sep 2025

8/10 Good

AMIN MOHAMED

Stayed 1 night in Sep 2025

10/10 Excellent

Lin

Stayed 3 nights in Sep 2025

4/10 Poor

Jesus, San Antonio

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of better options for that price AC did not work
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025