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Crowne Plaza Shanghai Hongqiao by IHG

4.5 star property
4.5-star luxury hotel near National Exhibition and Convention Center, connected to a rail/subway station

Choose dates to view prices

Photo gallery for Crowne Plaza Shanghai Hongqiao by IHG

Premium Room, 1 King Bed, Club Lounge Access
Exterior
1 bedroom, minibar, in-room safe, individually decorated
Exterior
Lunch and dinner served, Chinese cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
No. 1-3, Lane 630 Shenchang Road, Minhang District, Shanghai, 201107
  • Place, Hongqiao Tiandi
    ‪8 min walk‬
  • Place, National Exhibition and Convention Center
    ‪17 min walk‬
  • Place, People's Square
    ‪21 min drive‬
  • Airport, Shanghai (SHA-Hongqiao Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • City view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Suite, 1 King Bed

  • City view
  • 107 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

1 bedroom, minibar, in-room safe, individually decorated

Premium Room

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Premium Room, 1 King Bed, Club Lounge Access

Premium Room, 1 King Bed, Club Lounge Access

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

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About the area

Shanghai

Minhang stay.With a stay at this Minhang hotel, you'll be within 3 miles (5 km) of National Exhibition and Convention Center and 9 miles (15 km) of Zhongshan Park. People's Square is within 12 miles (20 km) and Xintiandi Style Shopping Centre is within 16 miles (25 km).

What's nearby

  • Hongqiao Tiandi - 8 min walk - 0.7 km
  • National Exhibition and Convention Center - 17 min walk - 1.5 km
  • Zhongshan Park - 16 min drive - 15.4 km
  • People's Square - 21 min drive - 20.7 km
  • Xintiandi Style Shopping Centre - 23 min drive - 22.2 km

Getting around

  • East Xujing Station - 4 min drive
  • Shanghai Hongqiao Railway Station - 13 min drive
  • Hongqiao International Airport (SHA) - 19 min drive

Restaurants

  • ‪一绪に寿喜烧(虹桥天街店) - ‬4 min walk
  • ‪麺屋猪一 - ‬9 min walk
  • ‪Ramen满吉 - ‬2 min walk
  • ‪费大厨辣椒炒肉 - ‬2 min walk
  • ‪HEYTEA 喜茶 - ‬2 min walk

About this property

Crowne Plaza Shanghai Hongqiao by IHG

4.5-star luxury hotel near National Exhibition and Convention Center, connected to a rail/subway station
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center, 4 meeting rooms, and coworking spaces.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 11840 square feet (1100 square meters) and includes conference space. A fitness center, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Crowne Plaza Shanghai Hongqiao by IHG. A shuttle from the hotel to the airport is free at scheduled times. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Shanghai hotel is smoke free.

  • 330 guestrooms or units
  • 9 levels
  • 11840 sq ft of conference space
  • 1100 sq m of conference space
  • Built in 2020
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Crowne Plaza Shanghai Hongqiao by IHG offers 330 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated accommodations have separate sitting areas. 50-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Shanghai hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free airport drop-off shuttle from 6:30 AM to 6:30 PM at scheduled times
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Gym
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Shanghai Hongqiao by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 198 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Crowne Plaza Hongqiao
Crowne Plaza Shanghai Hongqiao
Crowne Plaza Shanghai Hongqiao, an IHG Hotel Hotel
Crowne Plaza Shanghai Hongqiao, an IHG Hotel Shanghai
Crowne Plaza Shanghai Hongqiao, an IHG Hotel Hotel Shanghai
Crowne Plaza Hongqiao
Crowne Plaza Shanghai Hongqiao
Crowne Plaza Shanghai Hongqiao by IHG Hotel
Crowne Plaza Shanghai Hongqiao an IHG Hotel
Crowne Plaza Shanghai Hongqiao by IHG Shanghai
Crowne Plaza Shanghai Hongqiao by IHG Hotel Shanghai

Crowne Plaza Shanghai Hongqiao by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 47 out of 56 reviews
Rating 8 - Good. 6 out of 56 reviews
Rating 6 - Okay. 0 out of 56 reviews
Rating 4 - Poor. 1 out of 56 reviews
Rating 2 - Terrible. 2 out of 56 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Tania

Stayed 3 nights in Oct 2025

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ella was super helpful to my parents, they had a great experience for their stay. Thank you Ella!
Stayed 1 night in Oct 2025

10/10 Excellent

Ka Ki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and spacious. Walking distance from shopping malls
Stayed 1 night in Oct 2025

10/10 Excellent

Avihu, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel close to Hongqiao Railway/Airport

Breakfast and the Bistro were both excellent for choice and quality. The room was modern and comfortable on a corner with windows and a view on 2 sides which was lovely. We left a phone in the Taxi and the Hotel found the Taxi and had the phone delivered to us at the airport which was beyond expectation. Easy walk to Hongqiao Rail.
Stayed 3 nights in Jul 2025

10/10 Excellent

Yijing

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, Mr. Bai at the front desk helped a lot.
Stayed 1 night in Jun 2025

10/10 Excellent

Yijing

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are very friendly, Mr. Bai at the front desk helped us a lot.
Stayed 1 night in Jul 2025

10/10 Excellent

Maciej

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and huge rooms
Stayed 3 nights in May 2025

10/10 Excellent

Jingjing

Stayed 1 night in May 2025

4/10 Poor

Kian Meng

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Federico

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was OK. People at the Hotel are not so well informed and not so in English, considering it is an international brand Hotel.
Stayed 6 nights in Mar 2025

10/10 Excellent

Tomaz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Only minus. I have paid business lounge acces, but it was closed... they could at lest offer a bottle of wine...
Stayed 3 nights in Feb 2025

10/10 Excellent

hong, appleton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Walking distance to the railway station.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Thomas

Stayed 1 night in Oct 2024

10/10 Excellent

Jake

Business traveller
Liked: Staff & service, property conditions & facilities
Got a free upgrade to the suite. So naturally this is a 5 star review.
Stayed 1 night in Nov 2024

8/10 Good

Chulinthorn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, smell smoke inroom, air condition worst
Stayed 3 nights in Jun 2024

2/10 Terrible

chuang

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Registration cannot find my reservation under Expedia. Junior staff has no clue on what she does. Manager assisted and she only found 1 room booked. I have to spend 35 mins for a check in. For a 5 star priced hotel? No coffee after 5:30pm at lobby and service staff not aware. toliet bath tiles can see stain and moldy, Cleaning staff leave rubbish on the floor. Sent for laundry, waited 3 days. The only consolation is the conceige, Jack Liu who was the most helpful. And the GM. other than that, can forget about this hotel, is for the locals to patronize.
Stayed 4 nights in May 2024

2/10 Terrible

MANOJ

Stayed 5 nights in May 2024

8/10 Good

Hugo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

At this price range should have room service

In general the hotel is very good BUT, there is no room service at all. The western food restaurant ants in the hotel opens at 5:30pm.The Breakfast buffet is excellent.
Stayed 1 night in Apr 2024

10/10 Excellent

Abraham, TALLAHASSEE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is near big exhibition center (10 minutes). Rooms are nice, clean and very quiet. Staff is very friendly however their English is extremely limited. For a Western hotel brand more emphasis should be placed in having English speaking staff.
Stayed 4 nights in Nov 2023

10/10 Excellent

Gabriel Feliciano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great hotel breakfast is amazing. Very far from pudong Airport be carefully when you book this hotel because Shanghai have 4 airports.
Stayed 1 night in Dec 2023

10/10 Excellent

Marek

Liked: Staff & service, amenities, property conditions & facilities
Their breakfast buffet was just outstanding. Great selection of food, but if you want to lose weight, do not go there :-).
Stayed 1 night in Oct 2023

10/10 Excellent

TECK CHAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

GLORIA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that I did not like about this hotel is that when I call for room service, they told me they don’t e it. Everything else, OK
Stayed 2 nights in May 2023