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Grand Hyatt Shanghai

5.0 star property
5-star luxury hotel near The Bund, connected to a shopping center

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Photo gallery for Grand Hyatt Shanghai

Exterior
Grand Suite, 1 King Bed, City View
Premium bedding, down comforters, minibar, in-room safe
Serves lunch and dinner
Suite (Diplomat) | Living room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking included
  • Air conditioning

Explore the area

View in a map
88 Century Avenue, Pudong New Area, Shanghai, Shanghai, 200121
  • Place, Oriental Pearl Tower
    ‪5 min walk‬
  • Place, Shanghai Tower
    ‪8 min walk‬
  • Place, The Bund
    ‪1 min drive‬
  • Airport, Shanghai (SHA-Hongqiao Intl.)
    ‪17 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, down comforters, minibar, in-room safe

Room, 1 Queen Bed

7.4 out of 10
Good
(6 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, River View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, River View

8.8 out of 10
Excellent
(3 reviews)
  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, River View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds, River View

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Twin Beds

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Grand Suite, 1 King Bed

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, River View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed, River View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 Queen Bed, River View

  • 40 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, River View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 Queen Bed, River View

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed, River View (Deluxe)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, River View (Deluxe)

  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 Queen Bed

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed (Deluxe)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed (Deluxe)

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Diplomat)

Suite (Diplomat) | Living room

Suite (Diplomat)

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Grand Suite, 1 King Bed, City View

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Room, 2 Double Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Business Twin Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 2 Double Beds

About the area

Shanghai

City center retreat .Within a 15-minute walk of this Downtown Shanghai hotel, you'll find Shanghai Tower and Oriental Pearl Tower. The Bund and Nanjing Road Shopping District are also within 2 miles (3 km).

What's nearby

  • Oriental Pearl Tower - 5 min walk - 0.5 km
  • Shanghai Tower - 8 min walk - 0.7 km
  • The Bund - 1 min drive - 1.0 km
  • Nanjing Road Shopping District - 2 min drive - 1.6 km
  • Yu Garden - 3 min drive - 2.2 km

Getting around

  • Lujiazui Station - 9 min walk
  • Shanghai South Railway Station - 15 min drive
  • Hongqiao International Airport (SHA) - 38 min drive

Restaurants

  • ‪星巴克 - ‬2 min walk
  • ‪Tonchin (屯京拉麺 | 屯ちん) - ‬2 min walk
  • ‪Hanamaru Udon (花丸乌冬面) - ‬2 min walk
  • ‪FUMI Coffee - ‬2 min walk
  • ‪Din Tai Fung (鼎泰丰) - ‬2 min walk

About this property

Grand Hyatt Shanghai

5-star luxury hotel near The Bund, connected to a shopping center
As a guest of Grand Hyatt Shanghai, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 30139 square feet (2800 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the luxury Grand Hyatt Shanghai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

  • 548 guestrooms or units
  • 88 levels
  • Meeting rooms
  • 30139 sq ft of conference space
  • 2800 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Grand Hyatt Shanghai offers 548 shared accommodations with fireplaces and minibars. Beds feature down comforters and premium bedding. Premium cable television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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The price is CA $203
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Property amenities

Family friendly

  • Dining table
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 258 for adults and CNY 128 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchairs on site

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Shared accommodations
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Shanghai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 258 for adults and CNY 128 for children
  • Airport shuttle fee: CNY 650 per vehicle (roundtrip)
  • Rollaway bed fee: CNY 408.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

This property requires guests to wear swim caps in the pool.
It is property policy that appropriate swimwear must be worn in the swimming pool. Any other clothing, including pants, t-shirts, and long dresses, is not allowed.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Hyatt Shanghai
Grand Hyatt Shanghai Hotel
Hyatt Shanghai Grand
Shanghai Grand Hyatt
Grand Hyatt Shanghai Hotel Shanghai
Hyatt Shanghai
Shanghai Hyatt
Grand Hyatt Shanghai Hotel
Grand Hyatt Shanghai Shanghai
Grand Hyatt Shanghai Hotel Shanghai

Reviews

Grand Hyatt Shanghai Reviews

9.0

Wonderful

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 628 out of 1001 reviews
Rating 8 - Good. 240 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

Reviews

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

TengTeng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Lu

Stayed 1 night in Jun 2025

6/10 Okay

Chao

Stayed 1 night in Jul 2025

10/10 Excellent

Jianrong

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Wei, Shenzhen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked-in fasted and easy, room view spacious, bed amenities great for sleeping
1st floor front door
Room view to the tower
Another one room view
Lobby 54th
Stayed 1 night in Jul 2025

10/10 Excellent

Mei Lung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good but The hotel’s customer and guests are very low-class and spit at the elevator door
Stayed 3 nights in Jul 2025

10/10 Excellent

Orondaam

Stayed 1 night in Jul 2025

10/10 Excellent

ricardo

Travelled with partner
Liked: Amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Yuening Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Spacious room, delicious food and super personnel! Will come back!
Stayed 2 nights in Jun 2025

6/10 Okay

Siang Hiam

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Kavita

Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Stayed 3 nights in May 2025

6/10 Okay

hong

Liked: Cleanliness
The interior design and decoration is a bit dated and lacks of sophistication for it’s location and high-end status, compared to other hotels in Puxi JingAn district.
Stayed 1 night in May 2025

6/10 Okay

Irene

Liked: Cleanliness, property conditions & facilities, room comfort

Outdated information

There is no airport to hotel shuttle. The Hotels.com webpage for this hotel is hopelessly out of date.
Stayed 2 nights in May 2025

6/10 Okay

Mats

Disliked: Cleanliness, property conditions & facilities
Hotel is nice but it is getting old, staff was on their phones openly and used guest restrooms. Not really what you would expect from 5 star hotel. Food was just ok, nothing to write home about. Room smelled of cigarette. Location great!
Stayed 1 night in May 2025

2/10 Terrible

Christopher, Dumont

Disliked: Cleanliness, staff & service, property conditions & facilities
This was one of the worst hotel stays. Firstly right from Check in the fridge was broken and smelled like burnt rubber. The WiFi was shoddy. And the AC never got the room cold. Then we found out that the bathroom light was broken. We reported this multiple times - they came, fixed it, then then next morning it didn’t turn on again. It was exhausting. The windows of the hotel are filthy so you don’t even get a good view from your room.
Stayed 3 nights in May 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Great hotel in a wonderful location!
Stayed 1 night in May 2025

10/10 Excellent

Olivia

Stayed 2 nights in May 2025

8/10 Good

Omar

Business traveller
Liked: Cleanliness, staff & service
Good view, breakfast not so good, ideal for shopping with huge budget
Stayed 2 nights in May 2025

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a lovely spot in Pudong with an excellent location and stunning views. Overall, it’s a good experience, but the materials used throughout the hotel could be of higher quality for a five-star rating. Additionally, the reception staff could be more welcoming and enthusiastic.
Stayed 1 night in May 2025

8/10 Good

David

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice update
Stayed 5 nights in Apr 2025

10/10 Excellent

Juan Ricardo

Stayed 1 night in Feb 2025