HUALUXE Shanghai Twelve at Hengshan by IHG

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

• Fee for buffet breakfast: approximately CNY 288 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

• Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
• Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
• Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
• Pets and service animals are not allowed on site.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).