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Shangri-La Qiantan, Shanghai

5.0 star property
5-star luxury hotel, connected to a rail/subway station in Pudong

Choose dates to view prices

Photo gallery for Shangri-La Qiantan, Shanghai

In-room dining
Property preview
Meeting facility
55-inch Smart TV with cable channels, TV
Minibar, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
551 Haiyang West Road, Pudong, Shanghai, 200124
  • Place, Shanghai Oriental Sports Center
    ‪8 min walk‬
  • Place, Huangpu River
    ‪3 min drive‬
  • Place, The Bund
    ‪15 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪48 min drive‬

Room options

View all photos for Deluxe River View King

Minibar, in-room safe, desk, laptop workspace

Deluxe River View King

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive River View Suite King

Executive River View Suite King

Executive River View Suite King

  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe River View Suite King

Deluxe River View Suite King

Deluxe River View Suite King

  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe River View Twin

Minibar, in-room safe, desk, laptop workspace

Deluxe River View Twin

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Premier Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Horizon, Premier Room, 1 King Bed

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Executive King

Minibar, in-room safe, desk, laptop workspace

Horizon Executive King

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Executive Twin

Minibar, in-room safe, desk, laptop workspace

Horizon Executive Twin

  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon River View King

Minibar, in-room safe, desk, laptop workspace

Horizon River View King

  • 35 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds

Executive Suite, 2 Single Beds

Executive Suite, 2 Twin Beds

  • 68 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Twin Room, River View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe River View King Room

Minibar, in-room safe, desk, laptop workspace

Deluxe River View King Room

  • Sleeps 3

View all photos for Deluxe River View Twin Room - Overlook Xuhui Riverside

Minibar, in-room safe, desk, laptop workspace

Deluxe River View Twin Room - Overlook Xuhui Riverside

  • Sleeps 2

View all photos for Executive King

Minibar, in-room safe, desk, laptop workspace

Executive King

  • Sleeps 3

View all photos for Executive Twin

Minibar, in-room safe, desk, laptop workspace

Executive Twin

  • Sleeps 3

View all photos for Horizon Executive King Room

Minibar, in-room safe, desk, laptop workspace

Horizon Executive King Room

  • Sleeps 3

View all photos for Deluxe Twin

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin

  • Sleeps 2

View all photos for Deluxe King

Minibar, in-room safe, desk, laptop workspace

Deluxe King

  • Sleeps 3

View all photos for Executive River View Suite King Room

Minibar, in-room safe, desk, laptop workspace

Executive River View Suite King Room

  • Sleeps 3

View all photos for Deluxe River View Suite King Room

Minibar, in-room safe, desk, laptop workspace

Deluxe River View Suite King Room

  • Sleeps 2

View all photos for Horizon Executive Twin Room

Minibar, in-room safe, desk, laptop workspace

Horizon Executive Twin Room

  • Sleeps 2

View all photos for Specialty Suite

Minibar, in-room safe, desk, laptop workspace

Specialty Suite

  • Sleeps 2

View all photos for Horizon River View King Room

Minibar, in-room safe, desk, laptop workspace

Horizon River View King Room

  • Sleeps 3

View all photos for Horizon Premier King Room

Lobby

Horizon Premier King Room

  • Sleeps 2

View all photos for Family Friendly Themed Room

Minibar, in-room safe, desk, laptop workspace

Family Friendly Themed Room

  • Sleeps 2

View all photos for Sesame Street Themed Room

Minibar, in-room safe, desk, laptop workspace

Sesame Street Themed Room

  • Sleeps 2

View all photos for Executive Suite Twin

Minibar, in-room safe, desk, laptop workspace

Executive Suite Twin

  • Sleeps 2

View all photos for Horizon River View Twin Room

Minibar, in-room safe, desk, laptop workspace

Horizon River View Twin Room

  • Sleeps 2

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About the area

Shanghai

Pudong stay.Your stay at this Pudong hotel places you within 9 miles (15 km) of Jing'an Temple and Shanghai New International Expo Centre. People's Square and Nanjing Road Shopping District are within 12 miles (20 km).

What's nearby

  • Shanghai Oriental Sports Center - 8 min walk - 0.7 km
  • Huangpu River - 3 min drive - 2.2 km
  • People's Square - 14 min drive - 10.8 km
  • The Bund - 15 min drive - 11.6 km
  • Nanjing Road Shopping District - 16 min drive - 12.0 km

Getting around

  • Shanghai South Railway Station - 12 min drive
  • Oriental Sports Center Station - 15 min walk
  • Hongqiao International Airport (SHA) - 35 min drive

Restaurants

  • ‪Blue Bottle Coffee - ‬6 min walk
  • ‪福禧楼 Fuk Hei Lau - ‬3 min walk
  • ‪敏华冰厅 - ‬6 min walk
  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Taco Bell - ‬6 min walk

About this property

Shangri-La Qiantan, Shanghai

5-star luxury hotel, connected to a rail/subway station in Pudong
Shangri-La Qiantan, Shanghai offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 17222 square feet (1600 square meters) and includes conference space. A fitness center, spa services, and a library are also featured at the luxury Shangri-La Qiantan, Shanghai. Self parking is free.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

  • 1 building
  • 585 guestrooms or units
  • 28 levels
  • 2 dining venues
  • 17222 sq ft of conference space
  • 1600 sq m of conference space
  • Built in 2021
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Shangri-La Qiantan, Shanghai offers 585 air-conditioned accommodations with minibars and safes. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Shanghai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments, and manicures and pedicures.

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Property amenities

Family friendly

  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 210 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 210 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Shangri La Qiantan, Shanghai
Shangri-La Qiantan, Shanghai Hotel
Shangri-La Qiantan, Shanghai Shanghai
Shangri-La Qiantan, Shanghai Hotel Shanghai

Shangri-La Qiantan, Shanghai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 66 out of 87 reviews
Rating 8 - Good. 13 out of 87 reviews
Rating 6 - Okay. 2 out of 87 reviews
Rating 4 - Poor. 3 out of 87 reviews
Rating 2 - Terrible. 3 out of 87 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Reese

Stayed 2 nights in Sep 2025

8/10 Good

Ying

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Jul 2025

10/10 Excellent

Xia

Stayed 1 night in Jul 2025

10/10 Excellent

Xia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yoli is super super kind to help us bring the luggage and take care of the kids.
Stayed 2 nights in Jul 2025

4/10 Poor

Rebecca

Travelled with family, Business traveller
The front desk didn’t give me the room I booked even I showed them the original order.
Stayed 4 nights in Jul 2025

10/10 Excellent

Yang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is superb! Close to subway and lots of dining and shopping
Stayed 2 nights in Jul 2025

8/10 Good

Sherry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good amenities, close to the metro, and had large selection for breakfast. Our room smelled of cigarettes and had cookie crumbs on the couch.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yaqi

Stayed 1 night in Jun 2025

10/10 Excellent

Yuting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean and well maintained.
Stayed 1 night in Jun 2025

10/10 Excellent

FEI

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Dek Ric

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome service
Stayed 1 night in May 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful. The rooms are immaculate and the amenities are wonderful.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Great, service, cleanliness and great food. Overall an awesome hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Omolade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a couple issues initially but was resolved swiftly and beyond expectations were met. This hotel is sooooo beautiful. I would go as far to say probably the best hotel I have ever stayed! Yes it’s not in the main centre with the attractions but the service but the metro is 5 minutes away and a choice of 3 lines will get you into the tourist areas. The aesthetics of this hotel makes it all worthwhile and at a fraction of what you would pay if staying in Jing’An or the financial centre.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel , excelente ubicación, cerca del metro y el mall
Stayed 5 nights in Mar 2025

2/10 Terrible

You Jin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

ka lam

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff nice clean new property
Stayed 1 night in Dec 2024

8/10 Good

Kyungjin

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

No recommendation

This hotel fell far below expectations given its reputation. I arrived early in the morning and asked if early check-in was possible. I was told it was, so I came back at the given time, only to be told it wasn’t available, and I ended up waiting over an hour. When I returned from outside later, I found an apology note and some fruit in the room, presumably as compensation for the inconvenience. However, I noticed dust on the fruit, which was disappointing. The next morning at the breakfast buffet, a guide directed me to a table, so I placed my room key and belongings there and went to get food. When I returned, someone else was sitting at my table. I called a server, who moved the person to another table. However, when I went to get more food and came back, the same person was sitting there again. I had to ask the server once more to resolve the situation, and this happened repeatedly, making it difficult to eat in peace. Additionally, the staff placed a food waste container next to my table. I asked them to move it elsewhere, but they ignored me. I cannot understand how this hotel holds such a prestigious name. It was dirty, poorly managed, and lacked basic courtesy. What’s the point of being in a good location if the service and experience are this terrible? I absolutely do not recommend this hotel.
Dirty oily door
Not a fresh bed
Stayed 1 night in Nov 2024

10/10 Excellent

Ahmad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all was good and the staff were very friendly, it’s just they need to learn e bit more of English language.
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ahmad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is brand new, the service is very good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sondang Meyhwa Angeline, Jagakarsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the bed was very comfortable. The hotel was very handy for metro,bus and train to any places in the city. The staff were friendly,and the service at the free breakfast was fantastic, I would book this hotel this hotel again without hesitation.
Stayed 1 night in Sep 2024

10/10 Excellent

Kamaljit

Stayed 2 nights in Aug 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

I never write reviews, but I have to definetly recommend this Shangri’La. Superb!
Stayed 1 night in Aug 2024