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Sheraton Shanghai Pudong Riverside

Property class: 4.5
4.5-star luxury hotel near Jin Mao Tower

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Photo gallery for Sheraton Shanghai Pudong Riverside

Lobby
Premium Room, 1 King Bed, River View
Premium bedding, down comforters, Select Comfort beds, minibar
2 restaurants, breakfast served
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
2288 Pudong Avenue Shanghai, Shanghai, Shanghai, 200136
  • Place, Huangpu River
    ‪10 min walk‬
  • Place, Shanghai Shuangyong Work Exhibition Hall
    ‪6 min drive‬
  • Place, The Bund
    ‪9 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, 2 Double Beds, Smoking, City View

Room, 2 Double Beds, Smoking, City View

Room, 2 Double Beds, Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View

  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, River View

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Suite, 1 King Bed, River View

  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View

Premium Room, 1 King Bed, River View

Premium Room, 1 King Bed, River View

  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium River View Suite

Premium bedding, down comforters, Select Comfort beds, minibar

Premium River View Suite

  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for River View King Room

Premium bedding, down comforters, Select Comfort beds, minibar

River View King Room

8.0 out of 10
Very good
(1 review)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for River View Twin Room

Premium bedding, down comforters, Select Comfort beds, minibar

River View Twin Room

  • River view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior River View Twin Room

Premium bedding, down comforters, Select Comfort beds, minibar

Superior River View Twin Room

  • River view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, River View

Premium bedding, down comforters, Select Comfort beds, minibar

Superior Room, 1 King Bed, River View

  • River view
  • Sleeps 2
  • 1 King Bed

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About the area

Shanghai

Heart of Shanghai.Your stay at this Pudong hotel places you within 6 miles (10 km) of Jin Mao Tower and Shanghai New International Expo Centre. The Bund and People's Square are also within 6 miles (10 km).

What's nearby

  • Huangpu River - 10 min walk - 0.9 km
  • Shanghai Shuangyong Work Exhibition Hall - 6 min drive - 1.9 km
  • The Bund - 9 min drive - 6.6 km
  • People's Square - 12 min drive - 8.9 km
  • Shanghai Disneyland© - 28 min drive - 24.2 km

Getting around

  • Longju Road Station - 7 min walk
  • Shanghai Hongqiao Railway Station - 22 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 37 min drive

Restaurants

  • ‪Manner Coffee(LCM置汇旭辉店) - ‬2 min drive
  • ‪大壺春 - ‬18 min walk
  • ‪The House Of Lily (香港百合居) - ‬2 min drive
  • ‪喜来稀肉 서래갈매기 - ‬3 min drive
  • ‪JING - ‬1 min walk

About this property

Sheraton Shanghai Pudong Riverside

4.5-star luxury hotel near Jin Mao Tower
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Meeting rooms, coworking spaces, and limo/town car service are available.

Public spaces have free WiFi. Event space at this hotel measures 7782 square feet (723 square meters) and includes conference space. A fitness center, spa services, and multilingual staff are also featured at the luxury Sheraton Shanghai Pudong Riverside. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Sheraton Shanghai Pudong Riverside was completed in June 2023.

This Art Deco Shanghai hotel is smoke free.

  • 1 building
  • 562 guestrooms or units
  • 39 levels
  • 2 dining venues
  • Meeting rooms
  • 7782 sq ft of conference space
  • 723 sq m of conference space
  • Built in 2008
  • Charging station for electric cars
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Sheraton Shanghai Pudong Riverside offers 562 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Select Comfort beds feature down comforters and premium bedding. 40-inch plasma televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. This Shanghai hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.

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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
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includes taxes & fees
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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (50 inch wide door)
  • Front entrance ramp
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch plasma TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Shanghai Pudong Riverside

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CNY 700 per vehicle (roundtrip, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Sheraton Shanghai Pudong Riverside Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 22 out of 42 reviews
Rating 8 - Good. 10 out of 42 reviews
Rating 6 - Okay. 4 out of 42 reviews
Rating 4 - Poor. 2 out of 42 reviews
Rating 2 - Terrible. 4 out of 42 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

marwan, Tripole

Travelled with partner
Disliked: Property conditions & facilities
Yes the room very bad no French air smelling small
Stayed 5 nights in Dec 2025

10/10 Excellent

Yi

Liked: Cleanliness, staff & service
We’d like to thank staff Chen Jing for his excellent service in terms of luggage storage and courier.
Stayed 1 night in Nov 2025

8/10 Good

RAM PRASAD, Sharjah

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 2 nights in Nov 2025

2/10 Terrible

Su Ting

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Overcharged me by 100+ more than what I booked for and won't issue me receipt
Stayed 2 nights in Nov 2025

10/10 Excellent

William Angelico

Travelled with family
Liked: Cleanliness, staff & service, amenities
I loved our stay at Sheraton Shanghai Pudong Riverside. I booked 3 river view rooms and the view of the huangpu river and bridge is truly amazing weather day or night. Food in the breakfast buffet were all delicious and they vary some dishes every day. Rooms are very clean and the staff are assistive. The only bad thing we noticed is the room lighting wherein the switches control multiple lights so if you cannot specifically turn on just a single light especially in the bathroom if you want to use it while not disturbing your roommate’s sleep because the bathroom partition is just glass with switch-on frosted effect. Light passes through and lights up the room. Also the closets dont have lighting. Other than these, we had a wonderful at the hotel.
Lobby
Stayed 6 nights in Oct 2025

6/10 Okay

Sheyla Karin

Stayed 1 night in Sep 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Dominique, Honolulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was spacious, and nicely decorated and comfortable accommodations.
Stayed 1 night in Aug 2025

8/10 Good

Yanxin, HOUSTON

Liked: Cleanliness, amenities, property conditions & facilities
Nice location with nice price. Friendly staff and service!
Stayed 2 nights in Jun 2025

6/10 Okay

KIN FAI GARY

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Room is generally ok for buisness travel, not for family or leisure as there aren't much choices for transport nor restaurants nearby. Broken shower head when i check in the room. The two sinks in room, one cannot take out the water cap and so I have stored the water for 2 days, as I am just travel for business and not in room for long during daytime. General condition for room is fine. Breakfast is having many choices though and service in buffet breakfast is good.
Stayed 2 nights in May 2025

10/10 Excellent

shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and very clean. Great food.
Stayed 3 nights in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Ee Bee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable price
Stayed 1 night in Jul 2024

2/10 Terrible

Noel

Disliked: Cleanliness, staff & service, property conditions & facilities
I have been ripped off by the Sheraton. The quoted price. For my stay for two days was $255.05. USD On my arrival. Which was very late 2:00 am the morning. This was because my plane was two hours, late taking off from Brisbane. And we missed the connecting flight. The night manager. Swiped my Visa card. He said it was only for 1,839.98 Local currency. The problem is they have taken out of my visa account. $$548.77. Aud. When I challenged him. On my checkout. He could not answer it. But said Expedia would refund the money to me. There is an outstanding balance of $157.92 AU D. Owing to me. Who's paying it?
Stayed 2 nights in Dec 2023

6/10 Okay

Nigel

Stayed 3 nights in Nov 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valued stay with great service !

Amazing stay, great service ! However wifi not working well 😂
Stayed 1 night in Oct 2023

8/10 Good

ibrahim

Stayed 1 night in Oct 2025

2/10 Terrible

ChungChen

Stayed 1 night in Nov 2025

10/10 Excellent

ming

Stayed 4 nights in Oct 2025

10/10 Excellent

YEN WEN

Stayed 1 night in Oct 2025

10/10 Excellent

Henrik

Stayed 5 nights in Sep 2025

10/10 Excellent

Li-Ling

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Hidehiko

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Zhengjing

Stayed 6 nights in Mar 2025

8/10 Good

SIO LENG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025