Ratings based on 142 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 11, 2024 on Hotels
by A traveller
Posted Nov. 10, 2023 on Hotels
A warm and friendly welcome. Hotel met our needs.
by A traveller
Posted Oct. 22, 2023 on Expedia
Me and my Sister stayed for one night and the staff were very kind and ever so helpful. Lovely room and it was just what we needed for a couple of days in Leysdown. Very reasonable priced. We will definitely go back there again.
by A traveller
Posted Oct. 18, 2023 on Hotels
Room was cold, no jacuzzi bath as advertised, smaller bed than stated. Uncomfortable bed. Breakfast was meant to be included but we got told we had to pay £5 each…
If you are looking at staying here I highly recommend taste buds the burger van across the road does breakfast, chips, burgers and even steak!!
by A traveller
Posted Oct. 3, 2023 on Expedia
Free membership to the gym and sauna
by A traveller
Posted Sep. 24, 2023 on Expedia
Doors missing on cupboards. Walls paper thin. Kept awake most of the night from the sounds of the couple next door having sex. Also beds were very lumpy
by A traveller
Posted Sep. 10, 2023 on Expedia
by A traveller
Posted Sep. 7, 2023 on Expedia
The hotel itself seemed ok but we were only there one night and didnt spend a lot of time there. The bed sheets were clean but the room itself wasnt. It looked like years of thick grey dust built up on the light fitting, floor needed hoovering too. Staff were friendly and helpful. Ok for a very short stay if your not expecting much
by A traveller
Posted Sep. 5, 2023 on Hotels
by A traveller
Perfectly serviceable no frills accommodation
Posted Aug. 14, 2023 on HotelsGiven previous reviews, I was pleasantly surprised by our stay at the Shurland. Yes, the room was basic and a bit tired but it was perfectly serviceable and the staff were very pleasant, attentive and helpful. Our ensuite was spotless, and bedding and towels were clean and fresh. Our room faced the road (with a view of the castle pub) so there was quite a bit of noise from the street, but this was not the fault of the hotel. We can't comment on breakfast (we didn't eat in the hotel) nor the spa or gym (these facilities were closed during our stay). If you're looking for a luxe stay, The Shurland is probably not the venue for you - but as a place to sleep, it was perfectly fine!
