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Hyatt House The Woodlands / Shenandoah

3.0 star property
3-star hotel near CHI St. Luke's Health–The Woodlands Hospital

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Photo gallery for Hyatt House The Woodlands / Shenandoah

Lobby
Hallway
Lobby
Terrace/patio
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
18645 Residence Drive, Shenandoah, TX, 77385
  • Place, Woodforest National Bank Stadium and Natatorium
    ‪18 min walk‬
  • Place, Woodforest Bank Stadium
    ‪18 min walk‬
  • Place, Cynthia Woods Mitchell Pavilion
    ‪4 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible Bathtub (1 King Bed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible Bathtub (1 King Bed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Den)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Den)

9.4 out of 10
Exceptional
(133 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower, Den)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-in Shower, Den)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (Den)

Room, 2 Queen Beds (Den)

Room, 2 Queen Beds (Den)

8.4 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed (Accessible Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed (Accessible Roll-In Shower)

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

9.4 out of 10
Exceptional
(26 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (2 Queen Beds)

Coffee/tea maker

Suite, 1 Bedroom (2 Queen Beds)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

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Lobby

Hampton Inn & Suites Shenandoah The Woodlands, Tx

Shenandoah
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 374 reviews
The price is CA $157
CA $178 total
includes taxes & fees
Jun 8 - Jun 9
Hampton Inn & Suites Shenandoah The Woodlands, Tx

About the area

Shenandoah

In entertainment district.You'll find CHI St. Luke's Health–The Woodlands Hospital and Memorial Hermann within 3 miles (5 km) of this hotel. MD Anderson Cancer Center and Woodlands Mall are also within 3 miles (5 km).

What's nearby

  • Woodforest National Bank Stadium and Natatorium - 18 min walk - 1.6 km
  • Woodforest Bank Stadium - 18 min walk - 1.6 km
  • Woodlands Mall - 3 min drive - 4.1 km
  • Cynthia Woods Mitchell Pavilion - 4 min drive - 5.2 km
  • ExxonMobil Campus - 8 min drive - 12.3 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 32 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Whataburger - ‬4 min drive
  • ‪Pappadeaux Seafood Kitchen - ‬10 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Chuy's - ‬6 min walk

About this property

Hyatt House The Woodlands / Shenandoah

3-star hotel near CHI St. Luke's Health–The Woodlands Hospital
Hyatt House The Woodlands / Shenandoah offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 1022 square feet (95 square meters) and includes conference space. The business-friendly Hyatt House The Woodlands / Shenandoah also features laundry facilities, a convenience store, and an ATM. Free self parking is available.

This 3-star Shenandoah hotel is smoke free.

  • 148 guestrooms or units
  • 5 levels
  • 1022 sq ft of conference space
  • 95 sq m of conference space
  • Built in 2021
  • Full breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt House The Woodlands / Shenandoah offers 148 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Similar properties

Terrace/patio
Hyatt Place Houston / The Woodlands
Woodlands Town Center
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.6 out of 5, Wonderful, 1,008 reviews
The price is CA $210
CA $242 total
includes taxes & fees
Jun 23 - Jun 24
Hyatt Place Houston / The Woodlands

Property amenities

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (34 inch wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (14 inches high)

Room amenities

Entertainment

  • 32-inch flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.01 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay (maximum USD 200 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt House THE Woodlands shenandoah
Hyatt House The Woodlands / Shenandoah Hotel
Hyatt House The Woodlands / Shenandoah Shenandoah
Hyatt House The Woodlands / Shenandoah Hotel Shenandoah

Frequently asked questions

How close is Hyatt House The Woodlands / Shenandoah to the airport?

Hyatt House The Woodlands / Shenandoah is 24 mi (32-min drive) away from the George Bush Intercontinental Airport (IAH) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt House The Woodlands / Shenandoah?

As of Jun 1, 2026, prices found for a 1-night stay for 2 adults at Hyatt House The Woodlands / Shenandoah on Jun 5, 2026 start from CA $163, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt House The Woodlands / Shenandoah have an airport shuttle?

Airport shuttle services are not available at Hyatt House The Woodlands / Shenandoah.

Does Hyatt House The Woodlands / Shenandoah offer free breakfast?

Hyatt House The Woodlands / Shenandoah offers free full breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Hyatt House The Woodlands / Shenandoah?

No, there is no casino at this hotel.

What time is check-in at Hyatt House The Woodlands / Shenandoah?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hyatt House The Woodlands / Shenandoah?

This hotel offers free self parking.

Does Hyatt House The Woodlands / Shenandoah have a pool?

Hyatt House The Woodlands / Shenandoah features an outdoor pool. The pool is closed seasonally each year from October 1 to May 1.

Does Hyatt House The Woodlands / Shenandoah have a restaurant?

Yes, there is a restaurant on site.

Does Hyatt House The Woodlands / Shenandoah have a spa?

There are no spa services available at this hotel.

How close is Hyatt House The Woodlands / Shenandoah to downtown Shenandoah?

Hyatt House The Woodlands / Shenandoah is 1.1 mi away from Shenandoah.

Hyatt House The Woodlands / Shenandoah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 766 out of 1097 reviews
Rating 8 - Good. 182 out of 1097 reviews
Rating 6 - Okay. 73 out of 1097 reviews
Rating 4 - Poor. 28 out of 1097 reviews
Rating 2 - Terrible. 48 out of 1097 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Nancy, Henderson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed there 4 times.
Stayed 7 nights in Apr 2026

10/10 Excellent

Jalil

Stayed 1 night in Apr 2026

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and property well maintained. Loved the complimentary breakfast setup. I enjoyed my short stay - hopefully I can enjoy the pool amenities next time.
Stayed 1 night in Apr 2026

10/10 Excellent

MEGAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2026

10/10 Excellent

Claudio

Stayed 1 night in Mar 2026

6/10 Okay

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
We were disappointed that the hot tub wasn't working. That was the main reason we booked our stay. Beds were not comfortable either. Shower water pressure was good and front desk staff was friendly. The hotel overall needs a little TLC.
Stayed 1 night in Mar 2026

4/10 Poor

Teresa

Liked: Staff & service, amenities, property conditions & facilities
Mattress uncomfortable. It was so bad that was not even able to stay there the second night. They would not refund my room and had to go to another hotel because they were completely booked
Stayed 2 nights in Feb 2026

10/10 Excellent

Mickael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff
Stayed 2 nights in Feb 2026

2/10 Terrible

Deepak kumar

Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at Hyatt Woodlands Houston for five days and had a disappointing experience that I feel Expedia readers should know about. Key concerns - Cleaning and hygiene: The room was not cleaned adequately during my stay. Linens were not changed, cups were not washed, and vacuuming was not performed. - Front desk and housekeeping: While Anna at the front desk was helpful, her efforts were not supported by the rest of the team. - Overall cleanliness: The fourth floor had an unpleasant odor, and I observed issues that made the environment feel unhygienic. - Staff professionalism: Repeatedly encountered rude or unprofessional behavior from staff, which significantly impacted my stay. - Room condition: Room 407/407 was not up to expectations for a Hyatt property, contributing to a regrettable experience. - Consistency with brand standards: As a Gold Elite member who typically enjoys Marriott properties, this stay fell far short of what I’ve come to expect from Hyatt. What I would hope for moving forward - Immediate attention to housekeeping procedures and follow-through on cleaning protocols. - Greater consistency in guest service training to ensure all team members are courteous and responsive. - A thorough debrief with property leadership to address odor, cleanliness, and room maintenance issues. In summary, this stay did not meet the level of quality and service I expect from Hyatt,Don’t stay. It’s a waste and absolutely unhealthy
Stayed 5 nights in Feb 2026

10/10 Excellent

Glenn

Stayed 1 night in Feb 2026

10/10 Excellent

Thomas

Liked: Staff & service, amenities
Clean
Stayed 1 night in Feb 2026

10/10 Excellent

Victorino

Stayed 1 night in Feb 2026

10/10 Excellent

Triva

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing this was my 4 stay and the staff are exceptional! The location is always in top shape.
Stayed 1 night in Feb 2026

10/10 Excellent

Victorino

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great staff anna is really good at her job so helpful
Stayed 2 nights in Feb 2026

10/10 Excellent

Matthew

Stayed 1 night in Feb 2026

4/10 Poor

Donald

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
not one to complain but breakfast was atrocious , coffee week , zero ammenities , not even a complimentary bottle of water , gym wasn’t much to write home about , would of been nice to be informed hot tub was broken and room was very damp. it was a safe location and clean. Staff was friendly despite what was advertised for the price.
Stayed 4 nights in Feb 2026

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities
Staff was courteous and room was clean, but the mattress was worn as well as the cushions on the couch.
Stayed 4 nights in Feb 2026

10/10 Excellent

Sabrena, Humble

Stayed 3 nights in Feb 2026

10/10 Excellent

Triva

Liked: Cleanliness, amenities, property conditions & facilities
Amazing great price
Stayed 1 night in Feb 2026

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Spotless and nice
Stayed 1 night in Feb 2026

10/10 Excellent

Eric

Stayed 1 night in Feb 2026

10/10 Excellent

lavonne

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Feb 2026

10/10 Excellent

Matthew

Stayed 1 night in Feb 2026

2/10 Terrible

Ingrid

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
staff support lacking and appliances not working.
Stayed 1 night in Feb 2026

10/10 Excellent

Indira

Stayed 1 night in Feb 2026