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Crowne Plaza Shenzhen Futian by IHG

4.5 star property
4.5-star luxury hotel near Coco Park Shopping Center, connected to a rail/subway station

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Photo gallery for Crowne Plaza Shenzhen Futian by IHG

Presidential Suite, 1 Single Bed
Lobby
Outdoor pool, pool umbrellas, sun loungers
Exterior
1 bedroom, premium bedding, down comforters, minibar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Air conditioning
  • Gym

Explore the area

Map
Fuhua 1st Road, Futian CBD, Shenzhen, Guangdong, 518048
  • Shenzhen Convention and Exhibition Center
    ‪14 min walk‬
  • Coco Park Shopping Center
    ‪1 min drive‬
  • Huaqiangbei
    ‪4 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 King Bed, Accessible

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Upgrade Premium Room

1 bedroom, premium bedding, down comforters, minibar

Upgrade Premium Room

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Standard Room, 1 King Bed, Club Lounge Access

Standard Room, 1 King Bed, Club Lounge Access

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

1 bedroom, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Club Lounge Access

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, down comforters, minibar

Standard Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Presidential Suite, 1 Single Bed

Presidential Suite, 1 Single Bed

Presidential Suite, 1 Single Bed

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 2 Single Beds, City View

1 bedroom, premium bedding, down comforters, minibar

Premium Room, 2 Single Beds, City View

  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for 2 Twin Beds Standard High Floor

1 bedroom, premium bedding, down comforters, minibar

2 Twin Beds Standard High Floor

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for 2 Twin Beds Standard

1 bedroom, premium bedding, down comforters, minibar

2 Twin Beds Standard

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 King Bed Standard High Floor

Room amenity

1 King Bed Standard High Floor

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Club Lounge Access, City View

1 bedroom, premium bedding, down comforters, minibar

Premium Room, 2 Single Beds, Club Lounge Access, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Club Lounge Access

Suite, 1 Bedroom, Club Lounge Access

Suite, 1 Bedroom, Club Lounge Access

  • 91 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access, City View

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Club Lounge Access, City View

  • 72 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access, City View

Premium Room, 1 King Bed, Club Lounge Access, City View

Premium Room, 1 King Bed, Club Lounge Access, City View

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

1 bedroom, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, City View

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Upgraded)

1 bedroom, premium bedding, down comforters, minibar

Standard Room (Upgraded)

  • City view
  • Sleeps 3
  • 1 Twin Bed

About the area

Shenzhen

City center stay.With a stay at this Futian hotel, you'll be within half a mile (1 km) of Coco Park Shopping Center and 2 miles (3 km) of Shenzhen Convention and Exhibition Center. Huaqiangbei is within 2 miles (3 km) and Window of the World is within 9 miles (15 km).

What's nearby

  • Shenzhen Convention and Exhibition Center - 14 min walk - 1.2 km
  • Coco Park Shopping Center - 1 min drive - 1.1 km
  • Huanggang Border Crossing - 3 min drive - 3.2 km
  • Huaqiangbei - 4 min drive - 3.8 km
  • Window of the World - 8 min drive - 8.6 km

Getting around

  • Futian Station - 4 min walk
  • Shenzhen Station - 7 min drive
  • Shenzhen Intl. Airport (SZX) - 32 min drive

Restaurants

  • ‪Lavo - ‬2 min walk
  • ‪珍味汤馆 - ‬1 min walk
  • ‪北海渔村 - ‬2 min walk
  • ‪犇Bi放题火锅 - ‬2 min walk
  • ‪后花园酒吧 - ‬1 min walk

About this property

Crowne Plaza Shenzhen Futian by IHG

4.5-star luxury hotel near Coco Park Shopping Center, connected to a rail/subway station
Crowne Plaza Shenzhen Futian by IHG offers its guests an outdoor pool and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Crowne Plaza Shenzhen Futian by IHG. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Shenzhen hotel.

  • 1 building
  • 391 guestrooms or units
  • 41 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 2006
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Crowne Plaza Shenzhen Futian by IHG offers 391 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English

Similar properties

Exterior

Holiday Inn Express Shenzhen Futian Center by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 216 reviews
The price is CA $101
CA $117 total
includes taxes & fees
Jul 13 - Jul 14
Holiday Inn Express Shenzhen Futian Center by IHG

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 173 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fitness classes
  • Gym
  • Outdoor pool
  • Piano
  • Shopping
  • Stereo
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 292.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 173 per person
  • Airport shuttle fee: CNY 480 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: CNY 292.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Marco Polo Hotel Shenzhen
Marco Polo Shenzhen
Shenzhen Marco Polo
Marco Polo Shenzhen Hotel Shenzhen
Marco Polo Shenzhen Hotel
Shenzhen Marco Polo Hotel
Marco Polo Hotel Shenzhen
Shenzhen Marco Polo Hotel

Crowne Plaza Shenzhen Futian by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 292 out of 644 reviews
Rating 8 - Good. 264 out of 644 reviews
Rating 6 - Okay. 65 out of 644 reviews
Rating 4 - Poor. 16 out of 644 reviews
Rating 2 - Terrible. 7 out of 644 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kartik

Stayed 3 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in the middle of Futian Shenzhen
Stayed 4 nights in Feb 2025

10/10 Excellent

Yan

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

siew

Travelled with partner
Good location
Stayed 3 nights in Nov 2024

6/10 Okay

Dong

Stayed 1 night in Dec 2024

10/10 Excellent

Zhuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in the financial district and close to the metro and shopping; great breakfast options, clean room and comfortable bed. Staff were kind, patient, and helpful, willing to assist with package shipping, late checkout was granted for member. Very satisfied and will return!
Stayed 2 nights in Dec 2024

10/10 Excellent

Lee Hiah

Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel with fabulous breakfast buffet. All around 5 star experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Teddy, Arcadia

Travelled with family
Very convenient location, to Coco Park and other transportation. Excellent front desk service and comfortable accommodation.
Stayed 3 nights in Nov 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Cuilian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice and clean!
Stayed 2 nights in Nov 2024

10/10 Excellent

Johan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crowne Plaza Shenzhen

Well run establishment. Staff are helpful. They really went out of their way to help wherever they can. Compliments to management and staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Yuan

Stayed 2 nights in Oct 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely my stay here. All staff were incredibly friendly. My luggage wheel broke on my way to the hotel and one of the in house staff fixed it for me. I was very well looked after, especially by staff member Amy who went above and beyond to help me around, especially not knowing the language and area very well. Highly recommend staying at Crowne Plaza when in Shen Zhen!
Stayed 2 nights in Oct 2024

10/10 Excellent

Camil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

KA KEUNG WILLIAM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Alan Cheuk Ngai

Stayed 2 nights in Sep 2024

10/10 Excellent

Scott

Stayed 2 nights in Sep 2024

10/10 Excellent

MAN YEE JOANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly I highly rate the staff. They are polite and helpful. Fast check-in. I was in the twins bedroom, room is nice and bright, clean washroom.
Stayed 1 night in Aug 2024

10/10 Excellent

Hae Sung

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was suprised how close this property was from the metro station and Coco Shopping Centre and bars. Great location, great staff.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay - Breakfast made it!

Fantastic stay in the hotel. Great room, very comfortable, was able to control the air conditioning and one of the best hotel breakfasts that I can remember.
Stayed 1 night in Jul 2024

10/10 Excellent

Fareed

Stayed 6 nights in Apr 2024

8/10 Good

Rafiqul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and comfortable

This is the 2nd time that i stayed here. Nice, clean and comfortable hotel. What I noticed is missing is the employees aren't well trained at the front desk and restaurant.
Stayed 1 night in Jul 2024