Ratings based on 726 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 13, 2024 on Expedia
4 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 2, 2024 on Expedia
5 out of 5
by A traveller

Great stay in Shenzhen

Posted Nov. 12, 2023 on Hotels
Visiting Shenzhen on business. The HRH is modern with comfortable amenities. Front desk staff was amazing (thanks much to Steven).
4 out of 5
by A traveller

Posted Nov. 1, 2023 on Expedia
Nice but little bit old
3 out of 5
by A traveller

Posted Sep. 24, 2023 on Expedia
the room conditions are below standard. stuff are broken
5 out of 5
by A traveller

Posted Apr. 30, 2023 on Expedia
It was a nice hotel for a good price. I liked the Cafe and the gift shop.
4 out of 5
by A traveller

Great, if a little too warm, Hotel

Posted Sep. 21, 2021 on Hotels
Love this hotel, always nice service and some of the best rooms in the city for this price. It's a little out there but easy to get to on line 4. First room on this particular stay was far too warm - temp only going down to 26 - but after two people checking it they gladly moved our room just down the hall. The second room was much cooler. Cafe was open and the food was excellent, too.
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 28, 2021 on Hotels
4 out of 5
by A traveller

haven

Posted Jul. 5, 2021 on Hotels
Stayed for 6 nights. The staff were pleasant, the room clean, and most facilities open. We loaned the guitar and record player, used the pool and gym. All in pretty good repair. Across the road is a mall with great eateries and it’s next to Mission Hill’s activities park.
5 out of 5
by A traveller

Perfect family get-away

Posted Jun. 20, 2021 on Hotels
This place is perfect! Swimming and live music in the hotel. Ice skating, trampoline park, cinema, and bowling at the mall directly across the street...a great get-away for our family! The room was beautiful, spaciuos, and comfortable. We'll be back!