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Hyatt Place Shenzhen Dongmen

4.0 star property
4-star hotel near Dongmen Pedestrian Street

Choose dates to view prices

Photo gallery for Hyatt Place Shenzhen Dongmen

Exterior
Business Suite, 1 King Bed | Room amenity
In-room safe, desk, soundproofing, iron/ironing board
View from room
Specialty Room with 1 King Bed and Sofa Bed | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
3018 Jianshe Road, Luo Hu District, Shenzhen, Guangdong, 518001
  • Dongmen Pedestrian Street
    ‪11 min walk‬
  • Huaqiangbei
    ‪3 min drive‬
  • Luohu Port
    ‪6 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪28 min drive‬

Room options

View all photos for Room with 1 King Bed and no Sofa Bed

Room with 1 King Bed and no Sofa Bed

Room with 1 King Bed and no Sofa Bed

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Large Specialty, No Sofabed)

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Twin Beds (Large Specialty, No Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed

Business Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Suite with 1 King Bed no Sofa Bed

8.0 out of 10
Very good
(1 review)
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Specialty Room with 1 King Bed and Sofa Bed

Specialty Room with 1 King Bed and Sofa Bed

Specialty Room with 1 King Bed and Sofa Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Shenzhen

Central Shenzhen getaway .Within a 15-minute walk of this Luohu hotel, you'll find Dongmen Pedestrian Street and Shun Hing Square. International Foreign Trade Center and The MixC Shopping Mall are also within half a mile (1 km).

What's nearby

  • The MixC Shopping Mall - 10 min walk - 0.8 km
  • Dongmen Pedestrian Street - 11 min walk - 1.0 km
  • Luohu Commercial City - 2 min drive - 1.8 km
  • Huaqiangbei - 3 min drive - 3.1 km
  • Luohu Port - 6 min drive - 2.5 km

Getting around

  • Shenzhen Station - 2 min drive
  • Laojie Station - 2 min walk
  • Shenzhen Intl. Airport (SZX) - 39 min drive

Restaurants

  • ‪McDonald's (麦当劳) - ‬4 min walk
  • ‪新福楼海鲜舫 - ‬2 min walk
  • ‪盛世唐宫 Tong Palace - ‬3 min walk
  • ‪McDonald’s (麦当劳) - ‬6 min walk
  • ‪和民居食屋 Watami - ‬3 min walk

About this property

Hyatt Place Shenzhen Dongmen

4-star hotel near Dongmen Pedestrian Street
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi and wired Internet are free in public spaces. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Shenzhen Dongmen.

This 4-star Shenzhen hotel is smoke free.

  • 138 guestrooms or units
  • 15 levels
  • Meeting rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Shenzhen Dongmen offers 138 air-conditioned accommodations with safes and complimentary bottled water. Satellite television is provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 88 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Place Shenzhen Dongmen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 88 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hyatt Place Dongmen
Hyatt Place Dongmen Hotel
Hyatt Place Dongmen Hotel Shenzhen
Hyatt Place Shenzhen
Hyatt Place Shenzhen Dongmen
Shenzhen Hyatt Place
Hyatt Place Shenzhen Dongmen Hotel
Hyatt Place Shenzhen Dongmen Hotel
Hyatt Place Shenzhen Dongmen Shenzhen
Hyatt Place Shenzhen Dongmen Hotel Shenzhen

Hyatt Place Shenzhen Dongmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 409 out of 765 reviews
Rating 8 - Good. 295 out of 765 reviews
Rating 6 - Okay. 41 out of 765 reviews
Rating 4 - Poor. 9 out of 765 reviews
Rating 2 - Terrible. 11 out of 765 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Stayed 1 night in May 2025

8/10 Good

Arnold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my stay I really get the help from the following staff JESSICA ZENG KEN ZHONG CECELIA LI, GRACE LI TINA FAN AND MANDY YU
Stayed 6 nights in May 2025

10/10 Excellent

Song Koon Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

CHI KIN

Liked: Cleanliness, staff & service, room comfort
Reception service, very good the girl name Jessica very good service I recommend to my friend to choice the hotel
Stayed 10 nights in Mar 2025

10/10 Excellent

Cheow Thiang

Stayed 3 nights in Mar 2025

10/10 Excellent

Kan Leung Kent

Stayed 1 night in Feb 2025

10/10 Excellent

Selvaraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very ideal place, more worth than the money with most wonderful staff.
Stayed 12 nights in Feb 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Large rooms. Just above subway station.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carlye

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near Dongmen pedestrian street. Helped to carry our luggage from the car and bring to the lobby. Also helped one of our elderly in wheel chair to get into the car. They gave us a bottle of wine and a plate of fruits even though we did not tell them one of us are celebrating her birthday. Very grateful to the service provided to us.
Stayed 3 nights in Jan 2025

8/10 Good

Pranshu

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Victor Pereira

Stayed 3 nights in Dec 2024

10/10 Excellent

Fung Ting

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean. Hotel location is good. Service is excellent. Highly recommend to everyone.
Stayed 1 night in Dec 2024

8/10 Good

Juliana, Houston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, friendly staffs!
Stayed 3 nights in Dec 2024

8/10 Good

Guoqiang

Liked: Cleanliness, staff & service
Old town neighborhood. Big sized room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Karisma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very accommodating and welcoming they upgraded us for our wedding anniversary. We also had the breakfast which had a lot of variety of food which was lovely. It’s around the corner from the metro and also dongmen pedestrian street too which makes this a great hotel location!
Stayed 3 nights in Nov 2024

6/10 Okay

Wah-Git

Travelled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location & nice hotel

My booking was upgraded, room was big & clean very good and convenient location, MTR just next to hotel entrance, staff was friendly. Breakfast not much variety, overall very happy with the stay.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible two days.

Ist room provided was horrible. It had webs and smelled as though it has not been open for a while. The room smelled musty and very old. I immediately requested a change. The provided a lower floor room. I could hear street noise and commotion including car horns. The room supposed to ve non smoking but I vould still smell smoke and presence of ash tray. I dont know how I survived 2 days there. I am requesting a refund.
Stayed 2 nights in Oct 2024

8/10 Good

Alan Cheuk Ngai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Tang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to MTR and Dongmen
Stayed 4 nights in Aug 2024

10/10 Excellent

Ning

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Han Song

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Yew Keong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is super convenient. It's just at the corner of Laojie Exit H
Stayed 1 night in Jun 2024

10/10 Excellent

Wai Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly , good location , Quiet and room is spacious.
Stayed 2 nights in May 2024