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JEN Shenzhen Qianhai By Shangri-La

4.0 star property
4-star hotel near Xin'an Nantou Ancient City

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Photo gallery for JEN Shenzhen Qianhai By Shangri-La

Reception
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Daily buffet breakfast (HKD 150 per person)
Exterior
STUDIO(XL) | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Gym
  • Breakfast available
  • Housekeeping

Explore the area

Map
No. 399 Qianwan 1st Road, Qianhai, Shenzhen-Hong Kong Corp Zone, Nanshan D., Shenzhen, Guangdong, 518054
  • Shekou Ferry Terminal
  • Xin'an Nantou Ancient City
    ‪2 min drive‬
  • Yifang Center
    ‪4 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪15 min drive‬

Room options

View all photos for STUDIO+ Twin

1 bedroom, premium bedding, down comforters, individually decorated

STUDIO+ Twin

  • 30 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for STUDIO King

STUDIO King

STUDIO King

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO(XL)

STUDIO(XL)

STUDIO(XL)

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO(L)

STUDIO(L)

STUDIO(L)

  • 40 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO Twin

1 bedroom, premium bedding, down comforters, individually decorated

STUDIO Twin

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for STUDIO+ King

STUDIO+ King

STUDIO+ King

  • 30 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

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About the area

Shenzhen

Nanshan stay.With a stay at this Nanshan hotel, you'll be within 2 miles (3 km) of Xin'an Nantou Ancient City and 6 miles (10 km) of Shenzhen Bay Sports Center. Happy Coast and Shekou Ferry Terminal are also within 6 miles (10 km).

What's nearby

  • Xin'an Nantou Ancient City - 2 min drive - 2.8 km
  • Shenzhen Uniwalk Qianhai - 3 min drive - 3.5 km
  • Shenzhen University - 4 min drive - 4.1 km
  • Yifang Center - 4 min drive - 3.9 km
  • Window of the World - 11 min drive - 11.0 km

Getting around

  • Menghai Station - 6 min walk
  • Xili Railway Station - 9 min drive
  • Shenzhen Intl. Airport (SZX) - 34 min drive

Restaurants

  • ‪星巴克 - ‬17 min walk
  • ‪新强记港式茶餐厅 - ‬2 min drive
  • ‪兰州拉面 - ‬3 min drive
  • ‪东北烧烤城 - ‬16 min walk
  • ‪138西餐馆 - ‬17 min walk

About this property

JEN Shenzhen Qianhai By Shangri-La

4-star hotel near Xin'an Nantou Ancient City
JEN Shenzhen Qianhai By Shangri-La offers its guests a seasonal outdoor pool, an indoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

12 meeting rooms and coworking spaces are available. A terrace, a vending machine, and multilingual staff are also featured at JEN Shenzhen Qianhai By Shangri-La. Parking is available for a fee.

This 4-star Shenzhen hotel is smoke free.

  • 369 guestrooms or units
  • 2 bars or lounges
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Dining venue
JEN Shenzhen Qianhai By Shangri-La offers 369 air-conditioned accommodations, which are accessible via exterior corridors and feature bathrobes and slippers. Rooms open to lanais. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 44-inch LCD televisions come with cable channels. Bathrooms include showers, hair dryers, and children's slippers.

This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English

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Property amenities

Family friendly

  • Indoor pool
  • Lifeguards on site
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (HKD 90 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: HKD 150 for adults and HKD 75 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Fitness classes
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 44-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JEN Shenzhen Qianhai By Shangri-La

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 260 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 150 for adults and HKD 75 for children
  • Self parking fee: HKD 90 per day
  • Rollaway bed fee: HKD 260 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, and mobile payments.

We should mention

  • The seasonal pool will open in April and close in December.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Jen Shenzhen Qianhai By Shangri La
JEN Shenzhen Qianhai By Shangri-La Hotel
JEN Shenzhen Qianhai By Shangri-La Shenzhen
JEN Shenzhen Qianhai By Shangri-La Hotel Shenzhen

JEN Shenzhen Qianhai By Shangri-La Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 84 out of 114 reviews
Rating 8 - Good. 21 out of 114 reviews
Rating 6 - Okay. 4 out of 114 reviews
Rating 4 - Poor. 1 out of 114 reviews
Rating 2 - Terrible. 4 out of 114 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

chunmin, vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
very clean
Stayed 1 night in Feb 2025

8/10 Good

Coral

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

lang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience. Kind staff and nice facilities. Drinking water equip is remarkable for quick hot and cold water.
Stayed 3 nights in Dec 2024

10/10 Excellent

Yee Yan Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ching On

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas Yun Cheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Mahesh, Singapore

Excellent Location, Cleanliness, Calm & Quiet Surroundings
Stayed 2 nights in May 2024

10/10 Excellent

Ho Wing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and Cozy Hotel
Stayed 1 night in Jul 2024

6/10 Okay

Man Ting, Miami

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Hardware is good. Check in by 5 p. Room is not ready. Cleanliness is lacking. Staff need to be trained on their soft skills especially when you cater to family demographic Thanks
Stayed 1 night in Jun 2024

10/10 Excellent

Ping Lung Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Mun Yee

Stayed 1 night in Jun 2024

8/10 Good

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, nice food at 5F, good spa and massage service, with huge gym room, but the so called luke warm water in the pool was cold.
Stayed 2 nights in Jun 2024

10/10 Excellent

ADELA CHING YAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very new, so all the amenities are new of course. The room is very clean, the view over the cargo port was nice. Staff are very friendly. They don’t provide toothbrushes, shavers etc anymore in the room due to the sustainability law in China, but you can ask them for it, they will still provide upon request. The area at Qianhai is also new, very clean and very modern. Very different from other local area of China. It’s supposed to be a newly developed area for business hubs and higher end apartments. The hotel is very close to a nice waterfront, walkable distance, nice cool breeze. There are also quite a few new malls within 10-20 mins walk. Overall I enjoyed my stay here, reasonable price. I would come back again.
Stayed 1 night in Mar 2024

10/10 Excellent

Ho Wing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Dec 2023

10/10 Excellent

Ho Yee Jaclyn

Stayed 1 night in Oct 2023

8/10 Good

Priscilla

Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Stayed 1 night in Feb 2025

10/10 Excellent

Ka Yee

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

kwong yuen

Stayed 1 night in Feb 2025

10/10 Excellent

Man Kit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Leung

Liked: Cleanliness, staff & service, property conditions & facilities
地點唔錯，有環島巴士酒店門口落車，下次會再來
Stayed 2 nights in Jan 2025