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Raffles Shenzhen

4.5 star property
4.5-star luxury hotel near Window of the World, connected to a shopping center

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Photo gallery for Raffles Shenzhen

Indoor pool
Property video
Suite, Sea View
View from room
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Room service
  • Gym

Explore the area

View in a map
T7, One Shenzhen Bay, 3008 Zhongxin Road, Nanshan District, Shenzhen, Guangdong, 518054
  • Place, Shenzhen Bay Port
    ‪13 min walk‬
  • Place, Coastal City
    ‪18 min walk‬
  • Place, MixC Shopping Mall
    ‪19 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪19 min drive‬

Room options

View all photos for Raffles Suite

Premium bedding, down comforters, pillowtop beds, minibar

Raffles Suite

  • 159 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Suite

Premium bedding, down comforters, pillowtop beds, minibar

Ambassador Suite

  • 261 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Sea View

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe King Sea View

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Sea View

View from room

Deluxe Twin Sea View

  • 60 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King City View

View from room

Deluxe King City View

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin City View

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Twin City View

  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier King Sea View

Premium bedding, down comforters, pillowtop beds, minibar

Premier King Sea View

  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, City View (Metropolitan)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, City View (Metropolitan)

  • 75 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Sea View (and City View)

Premium bedding, down comforters, pillowtop beds, minibar

Premier Room, 1 King Bed, Sea View (and City View)

10.0 out of 10
Exceptional
(1 review)
  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Metropolitan Studio Park View

Premium bedding, down comforters, pillowtop beds, minibar

Metropolitan Studio Park View

  • 72 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Metropolitan Studio Bay View

Premium bedding, down comforters, pillowtop beds, minibar

Metropolitan Studio Bay View

  • 72 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Sea View

Suite, Sea View

Suite, Sea View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Spa
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About the area

Shenzhen

Nanshan stay.Your stay at this Nanshan hotel places you within 6 miles (10 km) of Happy Coast and Window of the World. Splendid China Folk Village and Shekou Ferry Terminal are also within 6 miles (10 km).

What's nearby

  • Shenzhen Bay - 9 min walk - 0.8 km
  • Shenzhen Bay Port - 13 min walk - 1.1 km
  • Coastal City - 18 min walk - 1.5 km
  • MixC Shopping Mall - 19 min walk - 1.6 km
  • Shenzhen Bay Sports Center - 4 min drive - 3.9 km

Getting around

  • Shenzhen Bay Checkpoint Station - 2 min walk
  • Xili Railway Station - 10 min drive
  • Shenzhen Intl. Airport (SZX) - 40 min drive

Restaurants

  • ‪星巴克 - ‬14 min walk
  • ‪Subway - ‬10 min walk
  • ‪成因绕梁 - ‬4 min walk
  • ‪秦喜肉夾饃 QinXi - ‬9 min walk
  • ‪胜记 宝能太古城店 - ‬16 min walk

About this property

Raffles Shenzhen

4.5-star luxury hotel near Window of the World, connected to a shopping center
Raffles Shenzhen offers its guests a full-service spa, an indoor pool, and a fitness center. There are 3 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 13455 square feet (1250 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Raffles Shenzhen. Free self parking is available.

This 4.5-star Shenzhen hotel is smoke free.

  • 1 building
  • 168 guestrooms or units
  • 3 dining venues
  • 2 coffee shops
  • 13455 sq ft of conference space
  • 1250 sq m of conference space
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Bar or lounge
Raffles Shenzhen offers 168 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, slippers, and complimentary toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

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Shangri-La Nanshan, Shenzhen
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 43 reviews
The price is CA $347
CA $404 total
includes taxes & fees
Nov 26 - Nov 27
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 298 for adults and CNY 149 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LED TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 466.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 298 for adults and CNY 149 for children
  • Rollaway bed fee: CNY 466.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Raffles Shenzhen Hotel
Hotel Raffles Shenzhen Shenzhen
Shenzhen Raffles Shenzhen Hotel
Hotel Raffles Shenzhen
Raffles Shenzhen Shenzhen
Raffles Hotel
Raffles
Raffles Shenzhen Hotel
Raffles Shenzhen Shenzhen
Raffles Shenzhen Hotel Shenzhen

Raffles Shenzhen Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 34 out of 41 reviews
Rating 8 - Good. 6 out of 41 reviews
Rating 6 - Okay. 0 out of 41 reviews
Rating 4 - Poor. 0 out of 41 reviews
Rating 2 - Terrible. 1 out of 41 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Mona

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Mehmet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern , clean , different restaurants and warm atmosphere
Stayed 4 nights in Mar 2025

10/10 Excellent

Hyunju

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

jing

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent experience by staying in Raffles hotel in Shenzhen. My family and I all loved the hotel environment, service, food and everything. Also super friendly to kids. It was very quiet for staying. Naomi、Levi and Bruce in concierge were very friendly and helpful.
Stayed 5 nights in Dec 2024

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from other area and taxi is not around.
Stayed 1 night in Dec 2024

10/10 Excellent

Qun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services
Stayed 2 nights in Nov 2024

10/10 Excellent

Mehmet

Stayed 2 nights in Oct 2024

10/10 Excellent

Ding Yee Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The interior of the hotel is beautiful, the view is magnificent
Stayed 2 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
amazing!
Stayed 2 nights in May 2024

10/10 Excellent

Dongwook, Fort Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, bed, food.. all were great and the view could not be better
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Cheng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
員工非常友善及有禮，有問題也即時跟進。管家手機應用程式很方便。
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Stayed 2 nights in Jun 2025

10/10 Excellent

TANIA MARCAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impecable experience, modern design, wonderful staff. We had one of the best time during our days in Raffles Shenzen
Stayed 2 nights in Jun 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Se Wun Celine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Mie Yee

Stayed 1 night in Feb 2025

10/10 Excellent

Siu Pang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy area
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

8/10 Good

WAI MAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All good, only WIFI is not working.
Stayed 2 nights in Nov 2024

10/10 Excellent

Hing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024