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Sheraton Shenzhen Nanshan

5.0 star property
5-star luxury hotel near Shenzhen Safari Park

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Photo gallery for Sheraton Shenzhen Nanshan

View from property
Lobby
Indoor pool
Executive Suite, 1 Bedroom, Non Smoking
Executive Suite, 1 Bedroom, Non Smoking

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Room service
  • Air conditioning

Explore the area

Map
4088 Liuxian Boulevard, Nanshan District, Shenzhen, Guangdong, 518055
  • Shenzhen Safari Park
    ‪16 min walk‬
  • Window of the World
    ‪6 min drive‬
  • Happy Coast
    ‪8 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪15 min drive‬

Room options

View all photos for Executive Room, 2 Double Beds, Non Smoking, City View

Minibar, in-room safe, desk, blackout drapes

Executive Room, 2 Double Beds, Non Smoking, City View

  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking

  • City view
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, City View

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, City View

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed, Non Smoking, City View

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Suite, 1 Bedroom (Executive Lounge Access)

Corner Suite, 1 Bedroom (Executive Lounge Access)

Corner Suite, 1 Bedroom (Executive Lounge Access)

  • City view
  • 65 sq m
  • Sleeps 3

View all photos for Room, 2 Double Beds, Non Smoking, City View

Minibar, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Non Smoking, City View

  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View (Corner)

Room, 1 King Bed, Non Smoking, City View (Corner)

Room, 1 King Bed, Non Smoking, City View (Corner)

  • City view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Non Smoking

  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

About the area

Shenzhen

Nanshan stay.With a stay at this Nanshan hotel, you'll be within 2 miles (3 km) of Shenzhen Safari Park and 6 miles (10 km) of Window of the World. Happy Coast is within 9 miles (15 km) and Coco Park Shopping Center is within 12 miles (20 km).

What's nearby

  • Shenzhen Safari Park - 16 min walk - 1.4 km
  • Window of the World - 6 min drive - 6.6 km
  • Happy Coast - 8 min drive - 9.1 km
  • Coco Park Shopping Center - 11 min drive - 14.6 km
  • Shenzhen Convention and Exhibition Center - 11 min drive - 15.3 km

Getting around

  • University Town Station - 4 min drive
  • Xili Railway Station - 7 min drive
  • Shenzhen Intl. Airport (SZX) - 36 min drive

Restaurants

  • ‪诸葛烤鱼 - ‬12 min walk
  • ‪都市会西餐酒廊 - ‬20 min walk
  • ‪翠竹村茶餐厅 - ‬20 min walk
  • ‪鑫吉泰喷雾泵有限公司营销部 - ‬5 min drive
  • ‪深圳福利彩票投注站 - ‬3 min walk

About this property

Sheraton Shenzhen Nanshan

5-star luxury hotel near Shenzhen Safari Park
Sheraton Shenzhen Nanshan offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 30139 square feet (2800 square meters) and includes conference space. The luxury Sheraton Shenzhen Nanshan also features tour/ticket assistance, a garden, and concierge services. Free self parking is available.

This 5-star Shenzhen hotel is smoke free.

  • 307 guestrooms or units
  • 27 levels
  • 30139 sq ft of conference space
  • 2800 sq m of conference space
  • Built in 2018
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Shenzhen Nanshan offers 307 accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Similar properties

Exterior

DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 164 reviews
The price is CA $113
CA $132 total
includes taxes & fees
Jun 22 - Jun 23
DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 208 for adults and CNY 108 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Height-adjustable showerhead
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property requires guests to wear a swim cap in the pool.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Shenzhen Nanshan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 208 for adults and CNY 108 for children
  • Rollaway bed fee: CNY 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sheraton Shenzhen Nanshan Hotel
Sheraton Shenzhen Nanshan
Sheraton Shenzhen Nanshan Hotel
Sheraton Shenzhen Nanshan Shenzhen
Sheraton Shenzhen Nanshan Hotel Shenzhen

Sheraton Shenzhen Nanshan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 115 out of 151 reviews
Rating 8 - Good. 22 out of 151 reviews
Rating 6 - Okay. 8 out of 151 reviews
Rating 4 - Poor. 4 out of 151 reviews
Rating 2 - Terrible. 2 out of 151 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

jianyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only bad thing I noticed is that I had no place to hang towel and underwear in the shower. I have to go out of shower room to dress up, which is visible from bedroom.
Stayed 1 night in Jan 2025

10/10 Excellent

Jinwoo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family fully enjoyed the hotel during stay. All staff are so kind and care for family. Specially Echo Wong who is in reception, helps a lot for check in and buying buffet. Happy to stay this hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Guang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for business trip

This is my second time staying in this Sheraton for business trip. Very clean hotel with large space. The breakfast is very good with large amount of varieties. Hotel staffs are very nice. Feel the hotel likes a warm home. It is definitely the hotel I want to stay for my further visit Shenzhen.
Stayed 2 nights in Nov 2024

10/10 Excellent

Abhik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. We were upgraded to a wonderful room. It was very spacious and super comfortable. The bathroom was nice sized and had all the toiletries. The breakfast buffet was quite impressive—lots of choices in Chinese. Continental food was good, too. Our only complaint is that the eggs, sautéed mushrooms and fried potatoes were kind of cold unless, of course, you had them prepared for you. I also think the orange juice was canned and not squeezed. Some of the staff in the restaurant had difficulty communicating in English but they were very helpful and polite. The location was okay. We thought it was kind of far from the city center and all the major malls. Overall, we very much enjoyed our stay there, and we would like to come back.
Stayed 2 nights in Nov 2024

10/10 Excellent

LAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

SUNGIL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

kwok kuen

Stayed 1 night in Nov 2024

10/10 Excellent

CHING MAN

Stayed 1 night in Oct 2024

6/10 Okay

hao

Business traveller
Stayed 1 night in Oct 2024

4/10 Poor

Ling Yan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

感到失望！

於登記入住時才被告知酒店泳池於入住期間維修，但事前並沒有提前通知，令小朋友感到很失望，酒店亦無作出任何補償！
Stayed 1 night in Oct 2024

6/10 Okay

May

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A/C not function well !
Stayed 1 night in Oct 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Oct 2024

10/10 Excellent

Chun lun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money, top hotel though but out of the way
Stayed 3 nights in Sep 2024

10/10 Excellent

Ching man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
工作人員友善，房間清潔，地方空間感十足！惟浴室設計稍為不便！游泳池及健身室離主樓稍遠，但設備齊全、整潔！ 總體而言，滿意這次的旅程！
Stayed 2 nights in Sep 2024

6/10 Okay

Christina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Mervyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accommodating staff and modern rooms

Staff was fantastic and accommodating, especially with energetic children. Hotel rooms are clean and thoughtfully designed. Great stay for 3 weeks! A little far though from the central areas of Shenzhen.
Stayed 21 nights in May 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were nice and helpful. The rooms were very clean and spacious. Recommend adding full size mirrors in some of the rooms.
Stayed 4 nights in Jun 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Stayed 1 night in May 2024

10/10 Excellent

Ho yin

Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Apr 2024

10/10 Excellent

Hoi wah

Stayed 1 night in Mar 2024