See all properties

Hotel New Palace

3.0 star property
3-star guestrooms with soaking bathtubs

Choose dates to view prices

Photo gallery for Hotel New Palace

Restaurant
Restaurant
Public bath
Down comforters, desk, blackout drapes, free WiFi
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

View in a map
7683-18 Shingu, Shingu, Wakayama, 6470081
  • Kumano Hayatama Taisha
    ‪12 min walk‬
  • Kamikura Shrine
    ‪17 min walk‬
  • Nachi Waterfall
    ‪24 min drive‬

Room options

View all photos for Single Twin Room, Smoking

Down comforters, desk, blackout drapes, free WiFi

Single Twin Room, Smoking

8.0 out of 10
Very good
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed and 1 Large Twin Bed

View all photos for Single Twin Room, Non Smoking

Down comforters, desk, blackout drapes, free WiFi

Single Twin Room, Non Smoking

9.8 out of 10
Exceptional
(12 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed and 1 Large Twin Bed

About the area

Shingu

In Shingu .You'll find Sacred Sites and Pilgrimage Routes in the Kii Mountain Range and Sato Haruo Memoria Museum within a 15-minute walk of this Shingu hotel. Also, Kumano Hayatama Taisha is within half a mile (1 km) and Kamikura Shrine is within 2 miles (3 km).

What's nearby

  • Kumano Hayatama Taisha - 12 min walk - 1.0 km
  • Kamikura Shrine - 17 min walk - 1.5 km
  • Kihocho Umigame Park - 8 min drive - 8.7 km
  • Kumano Nachi Taisha Shrine - 17 min drive - 20.8 km
  • Nachi Waterfall - 24 min drive - 21.4 km

Getting around

  • Kii-Katsuura Station - 25 min drive

Restaurants

  • ‪徐福寿司 駅前店 - ‬6 min walk
  • ‪陽香屋 - ‬8 min walk
  • ‪平成飯店 - ‬5 min walk
  • ‪らーめん　まるきよ商店 - ‬7 min walk
  • ‪新宮亭 - ‬3 min walk

About this property

Hotel New Palace

3-star guestrooms with soaking bathtubs
There's a restaurant on site. WiFi is free in public spaces. Hotel New Palace also features a vending machine, complimentary newspapers in the lobby, and laundry facilities.

This 3-star Shingu hotel is smoke free.

  • 93 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Hotel New Palace offers 93 air-conditioned accommodations with complimentary newspapers and slippers. Beds feature down comforters. 21-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Comfort Room, City View

MarketStay shingu

  • Free WiFi
  • Air conditioning
  • Laundry
  • Microwave
3.0 out of 5, 2 reviews
The price is CA $75
CA $83 total
Oct 6 - Oct 7
MarketStay shingu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,540 per person
  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 21-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • This property does not allow children.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1540 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL NEW PALACE Shingu
NEW PALACE Shingu
HOTEL NEW PALACE Hotel
HOTEL NEW PALACE Shingu
HOTEL NEW PALACE Hotel Shingu

Hotel New Palace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 107 out of 227 reviews
Rating 8 - Good. 90 out of 227 reviews
Rating 6 - Okay. 25 out of 227 reviews
Rating 4 - Poor. 1 out of 227 reviews
Rating 2 - Terrible. 4 out of 227 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

CAMILO

Stayed 1 night in Mar 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and we had a room with view over castle ruins. Easy to walk to Grand Shrine. Rooms were a good size for Japan
Stayed 2 nights in Mar 2025

10/10 Excellent

Pamela

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel New Palace is a real gem in Shingu

I am so happy I found Hotel New Palace. The rooms are clean and large, staff is gracious, breakfast is really good. The onsen is a bonus. So nice for a relaxing soak every evening. I would definitely recommend this hotel and will stay here in the future if I return to Shingu.
Stayed 6 nights in Mar 2025

8/10 Good

william

Liked: Amenities
This was a nice place to stay. Great breakfast and good location.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice big, new, clean room. Amazing breakfast buffet. Convenient walk to the station, castle ruins, and Taisha. A little confusing at first because you enter on the ground floor by the parking garage, but the check in lobby is on the third floor. Just go up and have a nice stay.

6/10 Okay

Vincent

Liked: Cleanliness, staff & service, amenities
L’hotel est propre. Par contre, il y a des chambres fumeurs. A cause de ca , malgré que notre chambre était non fumeur, il y avait une odeur de cigarette. Au niveau du confort, les lits ont un matelas dur. Tout de meme acceptable comme chambre pour le prix
Stayed 3 nights in Sep 2024

10/10 Excellent

China

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
An enjoyable stay with nice helpful staff, thanks
Stayed 1 night in Oct 2023

2/10 Terrible

KIYOMICHI

Stayed 1 night in Jun 2023

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great value for the money if you decide to stay in Shingu. Rooms are clean and comfortable. It is Japanese business hotel so it runs efficiently and smoothly. The area is not aesthetically pleasing but it has all you need in regards to restaurants and shops to pick up stuff. Highly recommended.
Stayed 1 night in Feb 2023

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 4 nights in Aug 2022

10/10 Excellent

Rson, HK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious Rooms, 6-7 minute walk from station, the shrine and some restaurants within walking distance
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

KEIKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

YUKA

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
トイレが臭い
Stayed 1 night in May 2025

10/10 Excellent

miyazono

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
綺麗に清掃されており気持ちよく過ごせました。 フロントの男性の方やレストランの方が優しく対応してくれました。 特に朝ごはんの種類が豊富で野菜もシャキシャキしていて美味しかったです。 マッサージチェアが無料で使え旅の疲れがだいぶ癒されました。 機会があればぜひまた泊まりたいです。
Stayed 1 night in May 2025

8/10 Good

hiroshi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Yasunori

Stayed 1 night in May 2025

8/10 Good

Eiko

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Shumpei

Stayed 1 night in May 2025

10/10 Excellent

Keiko

Stayed 1 night in Apr 2025

8/10 Good

jose

Liked: Cleanliness
Nice hotel for a reasonable cost
Stayed 2 nights in Apr 2025

8/10 Good

MIWAKO

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025