Ratings based on 841 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 3, 2024
Location was ideal
by A traveller
Posted Mar. 4, 2024 on Hotels
by A traveller
Posted Mar. 3, 2024 on Expedia
Originally booked a twin room as the picture showed a room with a double and a single bed. Had to upgrade at an extra cost for what can only be described as a large single bed. Was told parking was free over the phone, wife was then charged £10 while I parked the car. Threadbare carpet in the room and mould growing on the bathroom ceiling. Bed very hard and floor so uneven you can't sit up in bed because the bed instantly rolled away from the wall. Room had not been cleaned prior to our arrival as previous guests clothing was still in the wardrobe. I wrote "clean me" in the dust on the top shelf. Breakfast was abysmal, sausages full of gristle, dried up wrinkly mushrooms and I'm certain scrambled eggs shouldn't be grey. Overpriced and underwhelming. We would have mentioned this when checking out but the receptionist on duty blanked us.
by A traveller
Posted Feb. 29, 2024 on Hotels
by A traveller
Lovely hotel with a touch of nostalgia 👍
Posted Feb. 27, 2024 on HotelsLovely old style hotel that took me back, disappointed that the restaurant was closed on a Monday and it didn’t say in the hotel description. Lovely new bathroom and nice toiletries but the tiles and grout around the bath could do with some attention (an old toothbrush and some mould cleaner such as Mr Muscle mould remover spray would have it sparkling in no time). The glass of sherry on check-in was a lovely touch 👍
by A traveller
Posted Feb. 26, 2024 on Hotels
Lovely friendly reception ladies nipping clean and not a bad breakfast even tho it was missing the bean's.
by A traveller
Posted Feb. 26, 2024 on Expedia
Lovely hotel in an excellent location. Room was warm and comfortable. Breakfast was very good.
by A traveller
Great stay with friends.
Posted Feb. 25, 2024 on HotelsGreat location for discovering Shrewsbury.
The reception and breakfast staff were lovely. The room was clean, comfy bed, there is a lift (which I discovered after climbing the stairs to third floor) and just a fascinating old hotel.
by A traveller
Posted Feb. 25, 2024 on Hotels
by A traveller
Posted Feb. 22, 2024 on Expedia
