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The Moon Residence & Spa

4.0 star property
Family-friendly 4-star hotel near Pub Street

Choose dates to view prices

Photo gallery for The Moon Residence & Spa

Outdoor pool
Reception
Exterior
1 bedroom, premium bedding, minibar, in-room safe
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Parking included

Explore the area

Map
#100, st.267, Vihear chen Village, Svey Dangkum Commune, Siem Reap
  • Old Market Area
    ‪7 min walk‬
  • Pub Street
    ‪9 min walk‬
  • Angkor Night Market
    ‪12 min walk‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪55 min drive‬

Room options

View all photos for King Suite With Balcony, Garden and Pool View

King Suite With Balcony, Garden and Pool View

King Suite With Balcony, Garden and Pool View

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Connecting Room, Balcony, Garden and Pool View

Family Connecting Room, Balcony, Garden and Pool View

Family Connecting Room, Balcony, Garden and Pool View

8.0 out of 10
Very good
(1 review)
  • 90 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Landmark King, Balcony, Garden View

Landmark King, Balcony, Garden View

Landmark King, Balcony, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Landmark Twin With Balcony, Garden and Pool View

Landmark Twin With Balcony, Garden and Pool View

Landmark Twin With Balcony, Garden and Pool View

8.0 out of 10
Very good
(1 review)
  • 47 sq m
  • Sleeps 3
  • 2 Large Twin Beds

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About the area

Siem Reap

City center retreat .You'll find Pub Street and Angkor Night Market within a 15-minute walk of this Siem Reap hotel. Apsara Theatre and The Heritage Walk are also within 2 miles (3 km).

What's nearby

  • Old Market Area - 7 min walk - 0.6 km
  • Pub Street - 9 min walk - 0.8 km
  • Angkor Night Market - 12 min walk - 1.0 km
  • Angkor National Museum - 3 min drive - 2.7 km
  • Angkor Wat - 10 min drive - 8.0 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 60 min drive

Restaurants

  • ‪Local Breakfast Restaurant - ‬7 min walk
  • ‪Tavoos Garden Cafe & Wellness Hub - ‬5 min walk
  • ‪Embargo - ‬9 min walk
  • ‪HeyBong - ‬4 min walk
  • ‪Pasta La Vista - ‬11 min walk

About this property

The Moon Residence & Spa

Family-friendly 4-star hotel near Pub Street
The Moon Residence & Spa offers its guests a full-service spa and an outdoor pool. There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and a meeting room are available. A rooftop terrace, spa services, and barbecue grills are also featured at the family-friendly The Moon Residence & Spa. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) and a shopping center shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Siem Reap hotel.

  • 1 building
  • 22 guestrooms or units
  • 2 levels
  • 2 coffee shops
  • Built in 2013
  • Deli
  • Childcare (free)
  • Supervised childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
The Moon Residence & Spa offers 22 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate dining areas and include desks. Beds feature premium bedding. This Siem Reap hotel provides complimentary wired and wireless Internet access. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Refrigerators and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa, La lune Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Languages

English, Khmer

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Reception

Saem Siemreap Hotel

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.8 out of 5, Exceptional, 1,000 reviews
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Property amenities

Family friendly

  • Free babysitting
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Refrigerator on request
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free bus station shuttle
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 for adults and USD 3 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Archery
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No elevator
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Oven
  • Refrigerator on request
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Living room
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Moon Residence & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 5 for adults and USD 3 for children
  • Airport shuttle fee: USD 29 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards, and cash.

We should mention

  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Moon Residence Hotel Siem Reap
Moon Residence Hotel
Moon Residence Siem Reap
Moon Residence
The Moon Residence & Spa Hotel
The Moon Residence & Spa Siem Reap
The Moon Residence & Spa Hotel Siem Reap

The Moon Residence & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 234 out of 309 reviews
Rating 8 - Good. 59 out of 309 reviews
Rating 6 - Okay. 9 out of 309 reviews
Rating 4 - Poor. 5 out of 309 reviews
Rating 2 - Terrible. 2 out of 309 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Shirley, Welland

Liked: Cleanliness
Stayed 5 nights in Feb 2025

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Benjamin

Stayed 4 nights in Jan 2025

6/10 Okay

Phillip

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
When we booked our room it was offered as with garden view, we got room #10 and the only view from the balcony is a white wall. This room is so far from the main area that is very difficult to have stable WIFI. The TV wasn’t working and the electronic safe wasn’t working with the code so we had to carry the safe’s key with us all the time. Very young and inexperienced staff, they were very kind and tried to be helpful but definitely they need proper training. The food at the restaurant is terrible. The hotel is located in an area where you can walk to pub street and the night market which is a plus. The hotel offers tours and they do a good job booking them for you.

10/10 Excellent

Manilai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Oasis 100/10

Part of me wants to not give this an amazing review so I can guarantee I’d always get a room! This hotel is beautiful, the pool is just lovely, the food and drinks are really good and the room is so comfortable. It’s in a great location to walk around Siem Reap and close to everything but also very quiet and peaceful with no noise at night. Vireak, Mey, Menghour and Lyhour are very very good and lovely people. My only regret with booking it is it’s so nice I didn’t want to leave! It’s a beautiful little boutique. Everyone in Siem Reap is so pleasant, the taxi drivers are very honest and kind, the locals are very lovely and I felt safer in Siem Reap than I do back in the Uk. I’m putting this hotel on my list to come back to with friends next year. I regret not staying for a few more days. Only recommendation is to add a wake up call for those going to Angkor Wat sunrise.
Stayed 3 nights in Nov 2024

4/10 Poor

Natalia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel set on a quieter road but within five minutes walk of pub Street and all the restaurants and bars. The pool area was a little paradise with lots of shade from trees and nature all around. Breakfast was delicious and the price of the room very reasonable. We managed to get a connecting room which was huge and beautifully designed which was ideal as we were travelling with two teenagers.
Stayed 3 nights in Jul 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and clean and tidy hotel however the beds were very hard and the free breakfast was not that great. Other than that the pool was beautiful and we thoroughly enjoyed our time in Cambodia
Stayed 4 nights in Jul 2024

10/10 Excellent

Hagit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'emplacement est génial et à quelques minutes à pied des restaurants et des bars du centre-ville, cet endroit est incroyable, nous avons eu une super expérience, lit très propre et confortable. Piscine relaxante et propre, personnel charmant. Au-delà de nos attentes, nous y retournerions.
Stayed 1 night in Jun 2024

10/10 Excellent

Jerry E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Siem Reap . Big room with all facilities . I really this place beautiful , quiet hotel and very closed to Pub Street and the centre of Siem Reap , Beautiful swimming pool and fantastic location in safe neighbourhood
Stayed 1 night in Jun 2024

10/10 Excellent

Television

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Siem Reap Super friendly staff and comfortable room , Large swimming pool, We enjoyed our stay and we definitely return in the short future,

10/10 Excellent

Jerald

Liked: Amenities
The place is lovely, the staff professional and friendly. Very helpful. The pool is delightful. Easy walk to Pub Street. Thoroughly enjoyed it. Great value for the money!
Stayed 2 nights in May 2024

10/10 Excellent

MICHAEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay with very helpful staff
Stayed 3 nights in Apr 2024

6/10 Okay

Sokontheari, Medford

Liked: Cleanliness, staff & service
Staff was friendly and great location to pub street and lots of restaurants. The only con (which was no fault of the hotel) tv was not working due to construction nearby, but the staff was able to provide android tv box to use. The wifi was not great and wifi may not be important for other travelers, but we needed it to do work and we believe because tv was not working, maybe everyone was streaming and created wifi issues so this could be a one off situation. Overall great hotel and hospitality.
Stayed 8 nights in Apr 2024

10/10 Excellent

Niall

Liked: Staff & service, property conditions & facilities, room comfort

Large rooms and great location

Nice enough rooms in great location. Tv wasn’t working which hotel knew but didn’t advise us. They did fix it though once I told them. Breakfast is basic but nice enough. Would stay here again for the price as the rooms were large and the pool was nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Liliana

Stayed 6 nights in Feb 2024

10/10 Excellent

Sid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Room was a bit dreary because of dark wood furnishings , but so what..it was clean , and for what it cost it was excellent 👍. A lovely light breakfast was also included in the price. All staff were very very friendly and helpful. If loud thumping music is your scene Pub Stree is just minutes away by tuktuk...or walk if you're healthy and not a fattie like me. (Woke brigade...if you're upset by me saying-- fattie - I couldn't give a toss.). Had one of the nicest Tom Yum soups I have ever had , served poolside. Would have no hesitation staying here again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, central comfortable and amazing pool

Loved our stay here. Booked for four nights but ended up staying five. The hotel was really quiet despite its central location. We were there over new year and two huge stages were built in Pub Street and we were worried noise would keep us awake; it didn’t. The rental bikes were the best we saw. Comfortable with gears and big wheels. The room was comfortable and large. And the pool was famtastic to return after a day of sightseeing. I would happily recommend.
Stayed 4 nights in Dec 2023

10/10 Excellent

Siambhaivan

Stayed 2 nights in Dec 2023

10/10 Excellent

Dillan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Excellent location and the staff were so kind and helpful. The rooms and grounds were very clean, spacious room and bathroom. Very happy with our stay.
Stayed 3 nights in May 2023

8/10 Good

Craig, Yellowhead County

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2023

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice option in Siem Reap, slightly away from hustle & bustle but with walking distance. Staff are very kind and helpful.
Stayed 3 nights in Apr 2023

2/10 Terrible

Sam

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Room smelt of mold. Mold on bedsheets when i arrived. Visible stains on towels and sheets. Tv not connected. shower head broken shooting most water sideways. ‘Bottled’ water is reusable glass type. Stains on lampshades. Restaurant good. Staff nice.
Stayed 2 nights in Mar 2023