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Viva Hotel

Property class: 4.5
4.5-star luxury hotel near Pub Street, connected to a shopping center

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Photo gallery for Viva Hotel

Suite, 2 Queen Beds
View from property
Restaurant
Interior detail
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
2 Thnou Street (Corner Old Market Area), Mondul 1 Svay Dangkom, Siem Reap
  • Place, Old Market Area
    ‪1 min walk‬
  • Place, Pub Street
    ‪1 min walk‬
  • Place, Angkor Night Market
    ‪5 min walk‬

Room options

View all photos for Standard Room, 1 King Bed

Pillowtop beds, desk, rollaway beds (surcharge), WiFi (free)

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room

Pillowtop beds, desk, rollaway beds (surcharge), WiFi (free)

Superior Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room

Pillowtop beds, desk, rollaway beds (surcharge), WiFi (free)

Deluxe Room

  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • 50 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

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About the area

Siem Reap

Downtown Siem Reap stay.With a stay at this Downtown Siem Reap hotel, you'll be steps from Pub Street and Phsar Chas Market. Old Market Area and Angkor Trade Center are also within half a mile (1 km).

What's nearby

  • Old Market Area - 1 min walk - 0.0 km
  • Pub Street - 1 min walk - 0.1 km
  • Phsar Chas Market - 2 min walk - 0.2 km
  • Siem Reap Art Center Night Market - 3 min walk - 0.3 km
  • Angkor Night Market - 5 min walk - 0.5 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 55 min drive

Restaurants

  • ‪Red Piano - ‬2 min walk
  • ‪GOD club - ‬3 min walk
  • ‪X-Bar - ‬3 min walk
  • ‪Beatnik Speakeasy - ‬2 min walk
  • ‪Mesa - Restaurant - ‬2 min walk

About this property

Viva Hotel

4.5-star luxury hotel near Pub Street, connected to a shopping center
Viva Hotel offers its guests a full-service spa. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and limo/town car service. Spa services, a library, and a terrace are also featured at the luxury Viva Hotel. A shuttle from the airport to the hotel is free (available on request).

Smoking is allowed in designated areas at this 4.5-star Siem Reap hotel.

  • 1 building
  • 16 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 2009
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Smoking in designated areas
  • Bar or lounge
Viva Hotel offers 16 air-conditioned accommodations with complimentary bottled water and slippers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Siem Reap hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Holly hand has massage/treatment rooms. Services include body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free airport pick-up shuttle from 6:00 AM to 8:00 PM on request
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Library
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Late check-out will incur additional fees.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viva Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Viva Hotel
Viva Hotel Siem Reap
Viva Siem Reap
Viva Hotel Hotel
Viva Hotel Siem Reap
Viva Hotel Hotel Siem Reap

Frequently asked questions

How close is Viva Hotel to the airport?

Viva Hotel is 28.5 mi (55-min drive) away from the Siem Reap Angkor Intl. Airport (SAI) airport, the closest popular airport to the property.

Does Viva Hotel have an airport shuttle?

Viva Hotel offers a free shuttle from the airport to the hotel, available from 6 AM to 8 PM on request.

Does Viva Hotel offer free breakfast?

Viva Hotel does not offer free breakfast.

Is there a casino at Viva Hotel?

No, there is no casino at this hotel.

What time is check-in at Viva Hotel?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

Is there free parking at Viva Hotel?

This hotel offers free extended parking.

Does Viva Hotel have a pool?

Viva Hotel does not have a pool.

Does Viva Hotel have a restaurant?

Viva Hotel is home to Viva Restaurant, which features international cuisine.

Does Viva Hotel have a spa?

Pamper yourself with a day at Holly hand, where you can enjoy aromatherapy, massages, and body treatments.

How close is Viva Hotel to downtown Siem Reap?

Viva Hotel is 0.1 mi away from Siem Reap.

Viva Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 27 out of 177 reviews
Rating 8 - Good. 91 out of 177 reviews
Rating 6 - Okay. 44 out of 177 reviews
Rating 4 - Poor. 11 out of 177 reviews
Rating 2 - Terrible. 4 out of 177 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Short stay

I stayed here two nights and had no issues. My room was on the third floor and there were no elevators which was inconvenient but not a deal breaker for me. Reasonable sized room. I would stay here again.
Verified review

4/10 Poor

Mike

Liked: Staff & service
Disliked: Cleanliness
I have stayed at this hotel a number of times.The staff are brilliant and do everything to help. However the hotel needs a makeover and deep clean. Once done I would have no problem stopping again.
Stayed 15 nights in Feb 2020
Verified review

8/10 Good

Douglas

Liked: Cleanliness, room comfort
Disliked: Staff & service

Good value great location!

Signed up for a room that said they had cable TV and I was told that it wasn’t working. I needed to have my own cable and hook it up to a computer. Very confusing and disappointing. Excellent restaurant right attached to the hotel and wonderful location in old town. Pub Street and market places within a few minutes walk. Definitely recommend other than the desk staff not helping me out with the TV.
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Bless

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really good and as for any negative comments said about it I would have to say it’s not true. I would highly recommend to try and get a suite because it gives you so much space. It has amazing food and you must try their cheese burger with this corn flour crust on top of it and it tastes so good. This hotel gets two thumbs up keep up the good work would highly recommend to anyone coming to siem reap because it’s location is close to everything like places like pub street
Stayed 4 nights in Oct 2019
Verified review

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Вполне неплохо! Цена/качество!

Супер расположение в самом центре возле главной "PUB Street", но ТИХОЕ и примечательное со стороны!
Stayed 3 nights in Sep 2019
Verified review

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
立地の良さとコストで決めました。 アメニティは歯ブラシ、シャンプーだけで、シャワーも微妙、エアコンも微妙。 コストなりと思います。 パブストリートの音は、やはり気になります。 全て含めて「これも旅の醍醐味」と思える人には十分。
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
I very much liked its location ,,old market,,pub street ,,nibht mzrkets ,, river ,, and walks
Stayed 4 nights in Jul 2019
Verified review

8/10 Good

s

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is good n the price is reasonable also, staff mr jack is really helpful for my booking issue. however, the water supply is a bit weak.
Stayed 7 nights in May 2019
Verified review

6/10 Okay

jakson

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
シャワーが電気温水器のようで、水圧が非常に弱い。 毎日のハウスキーピングとなっているが、清掃が入った形跡もなくタオル/シーツも交換してくれなかった。
Stayed 3 nights in May 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
セキュリティボックスがなし
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Jon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Had the deluxe room, power sockets sucked and the water goes out sometimes but it’s right on pub street! Foods good, I’d stay here again
Stayed 3 nights in Mar 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The property was good value for money and in a good location. Beware some of the rooms are on the 3rd floor and there is no lift. Hard work after a hard day in the heat.
Stayed 18 nights in Jan 2019
Verified review

6/10 Okay

Tor

Disliked: Cleanliness, property conditions & facilities, room comfort

Greit nok.

Hotellet er i andre etasje på en restaurant. Ikke spesielt rent. Ikke renhold på mitt rom på de fire nettene jeg var der. Men det ligger midt i 'turist' delen av byen så der er mange restauranter og butikker over alt. Hvis man skal ha billig rom og ikke er så nøye på omgivelsene er det greit nok.
Stayed 4 nights in Feb 2019
Verified review

8/10 Good

Nathan

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Will come back, but......

Staff was a bit disinterested in us. For the price, I would stay again. No bugs. Always a nice thing. Great location. Big healthy breakfast.
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mukava hotelli aivan iltaelämän ja torien vieressä.
Stayed 5 nights in Jan 2019
Verified review

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viva hotel

The viva hotel is in the popular bar area, but having said that it was quite and relaxing at night I had a early night going to bed before 10pm and was not disturbed by any outside noise, so this location is worth considering,
Stayed 3 nights in Jan 2019
Verified review

8/10 Good

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

I found nothing to complain about. The hotel is a very nice place to stay for the price. The staff are very friendly. it is not a five star hotel and does not pretend to be one. I expected it to be a bit noisy given the location but I was wrong. Good value hotel.
Stayed 2 nights in Jan 2019
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not for us

Simple and cheap, not clean, and therefore not for us. We changed hotel after the first day.
Stayed 4 nights in Jan 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness

Fair price, good location, ok service

Simple accommodation, fair price for what you get. No problems except that they forgot to clean the room.
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

SHOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

たのしい旅行となりました

問題ないとおもいます！また機会があれば利用します。
Stayed 4 nights in Dec 2018
Verified review

4/10 Poor

N

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
朝食付きで予約したけど、付いてなかった。説明もあまりなかった。以前泊まった時と印象が違った
Stayed 1 night in Jan 2019
Verified review

8/10 Good

SIN

Liked: Cleanliness, staff & service, room comfort
朝食が美味しいところ
Stayed 5 nights in Dec 2018
Verified review

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and location,If we ever go back to Siem Reap I would book here again.
Stayed 3 nights in Dec 2018
Verified review

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big thumbs up for Zing hotel

Check in fast and easy.Staff very friendly and obliging.clean room with room service.food downstairs was ok.has a lift.can walk to riverside where there are many bars and resturants or $3 tuk tuk ride.this is the fifth time we have stayed here.
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A definite yes to staying here again

Great location.very good staff. Clean quiet and central to everything. Definitely recommend Viva hotel
Stayed 3 nights in Dec 2018