Ratings based on 87 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 7, 2019 on Expedia
It was old, but we had trouble getting in, no elevator ( which we knew), the room was unbelievably small, the beds were broken down (deflated), from people sitting on the sides. I had to use a blanket rolled up to support my back enough to sleep. Shower didn’t work—sprayed all over, etc.
by A traveller
Great location and service
Posted Oct. 21, 2018 on HotelsHotel is on the 4th floor (90 stairs up!) with no elevator, reception only open limited hours, room is small and poorly lit, walls and doors are paper-thin, and our shower screen fell apart. That said, the hotel is in a wonderful location just 2 minutes from the Campo and numerous restaurants and cafes, the rooms are clean, and Stefano was very patient with our poor Italian and was extremely helpful with local attractions, transport, and after-hours access. We enjoyed our stay and would probably return.
Recommended
for Everyoneby A traveller from London
Well located hotel
Posted Sep. 26, 2018 on Expedia
Pros: The location and the staff
Cons: Bathroom.
Location: Very near Il Campo.
Great location near Il Campo. The staff were very friendly and helpful in recommending places to see and eat. The room was a bit basic but still comfortable. Thanks!
by A traveller from Cambridge UK
Posted May 26, 2018 on Expedia
Convenient location close to the centre of Siena. A daunting climb up four flights of stairs and rather inconvenient to have to check in before 5.30pm. Also no coffee facilities so going out for coffee in the morning was a pain because of the long climb back to the room. But a nice clean room with good shower and nice view.
Comment from Hotel Management
Jun. 16, 2018 by Stefano, Hotel Management
thank you so much for your feedback
by A traveller
Posted Apr. 15, 2018 on Hotels
Comment from Hotel Management
Apr. 18, 2018 by stefano, Hotel Management
La ringraziamo per la sua recensione.
Recommended
for Everyoneby A traveller
Posted Jan. 3, 2018 on Expedia
Small, but clean. Good for a one night stay when you aren't wanting to spend much time in your room anyway!
Comment from Hotel Management
Jan. 16, 2018 by stefano, Hotel Management
thank you very much for your opinion we'll do everithing is necessarry to grow up
by A traveller
Convenient, but with limitations.
Posted Jul. 22, 2017 on Expedia
Pros: Wi-fi [required] operated w/o fail.
Location [esp. to Piazza del Campo and other popular places] is excellent.
Close to BUS Station [side trips]
Cons: A few loose floor tiles, a missing flush button, a window latch [maintenance fixes]. TV channel reception comes, [digitizes/pixelates] & loses signal.
Location: Restaurants, shops ... no worries. everything is nearby. Gelato, Espresso, whatever you need is just around the corner.
Explicit directions are REQUIRED. After the initial 70+ steps to the 4th+ floor [no elevator], the check-in and staff are wonderful and friendly.
Minor maintenance is required [a knob here, a latch there], but otherwise a comfortable and pleasant room for the stay. My room had a view of the Bell Tower at Piazza del Campo... but, with that comes the hourly reminder of the time [NO respite ... every hour, every day]. Even though the windows are not 'modernized', they kept out most of the neighborhood noise. However, since there's only a fan [no A/C], when windows are open you can hear the raucous [no disrespect] gaffaws and laughs and cheers of the neighbors.
The hotel location is superb (even if on a smaller/side street, it's shielded from all the shop noise).
by Alan
A very convenient place. Good value.
Posted Jun. 3, 2017 on HotelsThe service was mostly very helpful but it was very unfortunate that no one was present at reception when we arrived. We were let in by other guests and only a phone call after 30 minutes enabled us to get our room key. Our room was ok. It was strange that the art in it was made up of only empty picture frames. Modern art perhaps?
by A traveller
Posted Jul. 24, 2016 on Hotels
The free wifi did not work.
Breakfast was not available in the morning as advertised.
by Gabriela from Miami, FL
Posted Jun. 8, 2016 on Hotels
Very well located, friendly staff, clean and nice to spend your vacation days...
