Ratings based on 139 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 12, 2024 on Hotels
by A traveller
Posted Oct. 3, 2023 on Expedia
Very close to attractions
by A traveller
Posted Sep. 10, 2022 on Expedia
Clean room and contactless check in. It is in a great location to walk around town
Comment from Hotel Management
Sep. 21, 2022 by walter, Hotel Management
thank you for your feedback
by A traveller
Posted Jul. 27, 2022 on Expedia
The room was a good size. Beds could be upgraded. This place was supposed to have AC, but it did not work and our room was so hot none of us could sleep. The contact for the place didn't seem to care much and didn't even offer fans or anything. Very disappointed with this accommodation.
Comment from Hotel Management
Jul. 28, 2022 by Fabio, Hotel Management
We are very sorry if the room and the AC didn't meet your expectation. We just want to point up that you were 5 people in one room and that yiou had 26 degrees in the room when outside there was over 40 degrees, we don't see how the AC could had work better
by A traveller
Posted Jun. 9, 2022 on Expedia
It's not really a hotel -- other than the room, there is nothing –– but rather an office that hands out keys to rooms. My room was nice enough, but staff leaves after lunch, so after that you're on your own. One can leave one's bag when checking out, but it isn't really secure. And the phone they leave out to call a taxi if one needs one didn't work, at least not for me.
Comment from Hotel Management
Jun. 23, 2022 by Walter, Hotel Management
Hello
thank you for your feedback, it is clear that you didn't know what is a guest house, and you didn't know also what you were reserving, otherwise you could notice that our property do not have 24H fort desk and that during the closing time, we offer phone assistance to all our guests (the phone on our desk is for call our customer service) however fortunately most of our guests are much more aware about they reservation, and they appreciate our property and service
by A traveller
Posted Jun. 6, 2022 on Expedia
Careful staying here if you have any mobility issues. You must take stairs to get there and carry your luggage up. Clean quiet property.
Comment from Hotel Management
Jun. 23, 2022 by Walter, Hotel Management
thank you for your feedback, staying in a medieval city and building is very rare to have elevators in the property, so do not matter which property you book unless it is clearly claimed that "the property is accessible for people with limited mobility through elevator" you will always have to climb stair, so sorry!!!
by A traveller
Posted Jun. 6, 2022 on Expedia
Conveniently situated in Sienna within walking distance of the major sites, restaurants and shopping. The room was spacious and clean with great air conditioning. Great size for us and our 2 kids.
Comment from Hotel Management
Jun. 23, 2022 by Walter, Hotel Management
thank you for your nice feedback we appreciate to host you in our property
by A traveller
Beautiful Siena Stay
Posted Dec. 20, 2021 on HotelsVery clean accommodation close to the center. My only complaint is in the room right by the reception desk is impossible to sleep past 8am as the reception can be very loud. Otherwise, clean, comfortable, spacious!
by A traveller
Posted Nov. 29, 2021 on Hotels
by A traveller
Great option in Siena
Posted Nov. 7, 2021 on HotelsVery convenient and spacious. Very easy contactless check-in!
