Ratings based on 49 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 27, 2019 on Hotels
Comment from Hotel Management
Dec. 8, 2019 by Max Pescini , Hotel Management
Grazie della visita a Siena!
Cordialmente.
MP
Recommended
for Everyoneby A traveller from Portland, Oregon USA
Good price--limited Service
Posted Oct. 25, 2017 on Expedia
Pros: Price, clean, updated.
Cons: Needs to prominently show the hours when someone is there to get you the keys for check in or collect when checking out.
Nice, clean room with updated features. The shower is small with just a curtain and the sink was draining slow. But a nice place of overnight, especially for the price. WARNING: there are limited hours when you can get in so make sure you check on when someone is there to provide access.
Comment from Hotel Management
Nov. 8, 2017 by Massimiliano Pescini, Hotel Management
Dear Guest,
thankyou for Your kind feedback.
See you in Siena.
Best regards.
The manager.
MP
Recommended
for Everyoneby A traveller from Sussex, UK
Pleasant hotel
Posted Sep. 29, 2017 on ExpediaPleasant hotel about fifteen minutes’ walk from the Piazza del Campo and convenient for the bus and railway stations. Wide choice of restaurants in nearby streets. Rooms set within a residential block a few doors from the reception, so limited contact with the hotel staff – but very friendly and efficient on check-in and check-out. The room itself was pleasant: simply furnished and clean. No breakfast.
Comment from Hotel Management
Nov. 10, 2017 by Massimiliano Pescini, Hotel Management
Cher Client,
merci beaucoup pour votre bon jugement.
Au revoir à Sienne.
Cordialement.
La Direction
MP
by Antonella
Below mediocrity
Posted Jun. 26, 2017 on HotelsI paid 416.82 dollars for three nights...so I was expecting something better than a Motel 6...but I was wrong. First of all, the office is just open from 9:00 a.m. to 1:00 p.m. and from 3:30 p.m. to 7:30 p.m. I arrived after 3:30 p.m. and the office was closed!! After half an hour the owner showed up..!! The rooms are in a different building from the office and lacks an elevator. It is just an old appartment converted into rooms. The rooms are really, really basic. The beds are just made of a spring and a matress, no headboards. One nightstand on one side of a queen bed..nothing on the other side!! A tiny table with a tiny tv on it. The bathroom has a sink without any surface/furniture, so there is nowhere to put a make up bag or anything else. The shower is even worse: there is no shelf where to put the soap or shampoo, so everything has to be on the floor!! Besides, the shower is closed by a plastic curtain and it's almost impossible not to flood the floor! Breakfast is brought to your room from 9:00 a.m., not earlier than that!! Nothing is said about it on the website when the reservation is done! The owner told me that they are a B&B but again on the website this is defined as a hotel. Proof is that you can book the room with or whithout breakfast..so it is not a B&B. Anyways, I have never been somewhere that serves breakfast so late! For that amount of money, it was a shame! The only good thing is that the hotel is at a walking distance from downtown Siena.
Comment from Hotel Management
Jul. 3, 2017
Gentile Cliente Sig.ra Antonella, essendo di lingua italiana... and Dear Guest Mrs. Antonella answering in english as maybe it sounds better.
We apologize for Your unhappy stay in Siena as You wrote in the feedback. Our Guest satisfatiction is very important for us, as You may see from our booking final vote of 8.8/10 after 224 feedbacks.
We do not agree at all with Your opinion, and we are not able to change a bad private day in a good one for our Gust on arrival, it really doesn't depend on our Relais welcome.
We are sorry for Your arrive during closing time, but we sent You by email all info about our Reception opening time, and if only You wrote your mobile phone nbr in Your reservation file we would have contacted You by sms, to let You have our best welcome in Siena.
Our Relais is a charming B&B in an historical palace well restored on 2016 but not a 5 stars hotel as may be You expected from us, but all info and pictures clearly explain it. Your tarif in our Relais as well was €305 only for a triple rooom for 3 nights, it means €101.66 only for each night i.e. €33.89 per person per night, a very good value for price tarif, and truly we do not believe You may find a 5 stars hotel at the same tarif in Italy. we hope next time you may have a better stay in Siena.
Sincerely.
RELAIS CORTE DEI CAVALIERI,
the manager Max Pescini.
by A traveller
Convenient and clean
Posted Nov. 24, 2016 on HotelsOur 2 night stay was enjoyable. We arrived on an evening train and took a cab because we had bags and weren't sure of directions. The office is only open certain hours and check in and check out needs to be done within those times. I was very concerned about finding them closed if our cab hadn't found them quickly. It was 11 euros for the ride. Reception was friendly and efficient. The room is in a beautiful old building that has been allowed to retain its charm while adding modern comforts. It is several doors down from check in and it does require a set of keys but I just found that quirky not difficult. The entry is shabby/grand, a little amazing and a little mildew smell. Our room was a good sized room with a dome ceiling, one of the largest we've encountered in Italy in our price range. It is up a pretty long set of stairs. The view was over a fairly busy street and we could hear traffic but not to the point that it interrupted our sleep. The shower was small but had great water pressure and heated quickly. Be careful that the shower curtain doesn't cover the drain. We were asked each time we were in the office if they could do anything else for us and if everything was fine with the stay. Both of the employees we spoke with used English well. The location is perfect for a walking tour and just a few blocks from coffee shops restaurants and the bus station.
by A traveller
Ottima posizione, ma fate qualcosa per il frigo
Posted Jul. 8, 2023 on HotelsSono arrivata fuori orario di servizio e sono stata accolta e guidata da una persona gentilissima che al telefono mi ha dato comunque tutte le indicazioni. La camera era normale, unica pecca il mini frigo e il letto erano troppo rumorosi. Per il resto tutto tranquillo,a 10 min dal centro a piedi e pulito.
by A traveller
Posted Jan. 22, 2023 on Expedia
Si sente rumore dalle finestre, per il resto ok
Comment from Hotel Management
Jan. 26, 2023 by max, Hotel Management
Buongiorno e grazie della cortese visita a Siena.Naturalmente ai Clienti con sonno leggero possiamo sempre offrire altre camere più silenziose affacciate sul giardino. E' sufficiente farlo presente alla Reception. Cordialmente.La Dierezione.MP
by A traveller
Posted Jan. 16, 2023 on Expedia
Ottimo rapporto qualità prezzo
Comment from Hotel Management
Jan. 16, 2023 by max, Hotel Management
Gentile Cliente, grazie della Sua visita a Siena, e del soggiorno al Relais Corte dei Cavalieri. Cordiali saluti.MP
by A traveller
Posted May 1, 2022 on Hotels
Comment from Hotel Management
May 3, 2022 by max, Hotel Management
Grazie della Sua visita a Siena.
Cordialmente.
MP
by A traveller
Posted Jan. 4, 2022 on Hotels
Comment from Hotel Management
Feb. 18, 2022 by max pescini, Hotel Management
Dear Guest thnakYou for Your visit to Siena.
