Note fondée sur 5 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,2 Service et personnel
5,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 mars 2020 sur Expedia
Commentaires de Gestion de l’hôtel
30 mars 2020 par Birgit, Gestion de l’hôtel
Thank you for your stay, it was lovely hosting you.
par un voyageur
Publié le 12 déc. 2022 sur Expedia
Commentaires de Gestion de l’hôtel
10 mars 2023 par Birgit (Operations Director), Gestion de l’hôtel
Dear Melek,We find your rating very unfair and feel that you should have done more research yourself before booking a stay at our boutique hotel, because clearly you were looking for a different kind of accommodation and service.Prior to your arrival, we repeatedly tried to contact you to receive information about your arrival, to provide you with warm welcome as due to our small and initimate size, we do not have a 24h reception. Regretfully, you ignored all our messages and never contacted us back with more information. Since we did not know when and if you would be coming, we sent you further instructions for self-check-in and prepared the key for you.We only found out about your arrival, when you conctacted us from the room with some questions about jacuzzi. Our staff immediately responded and addressed your queries.During your short stay with us, you constantly had 'do-not-disturb' sign on the door, not allowing us to do daily housekeeping of your room, and otherwise rejected any contact made by our kind and helpful staff.We pride ourselves with the warm and attentive room service as well as breakfast which we prepare fresh every morning according to guest's personal preferences and requirements and deliver it to the room. As a small operation, we are continously in touch with the guests during their stay to offer assistance and make sure that they have a comfortable and memorable stay.Since you did not wish to speak to any of us and you never provided any feedback during your stay to enhance your experience, it was difficult for us to do anything better or differently.We do recommend that next time you book a stay in a large anonymous hotel where you do not need to have any contact with the staff.Wishing you all the best!
par un voyageur
Publié le 10 juill. 2022 sur Expedia
Consigliatissimo!!
Abbiamo soggiornato nella suites n. 4 nella prima settimana di Luglio. Appena entrati nella struttura ci siamo trovati la responsabile ad accoglierci, gentilissima e pronta ad offrirci qualsiasi tipo di informazione. Una volta entrati nella stanza ci si è presentato un bel ambiente, comodo, pulito e dotato di tutti i comfort. In camera è presente un phon per capelli standard, non i soliti che si trovano in altri hotel. La piscina è un po piccolina ma sufficiente a rinfrescarsi dopo una giornata di mare. A bordo piscina lasciano in dotazione creme solari e doposole e teli personali da poter utilizzare. L'inaspettato è stata la colazione; questa viene servita direttamente in camera, l'orario può essere scelto dal cliente in un range temporale che va dalle 8.00 alle 9.30 molto comodo. Inoltre, danno la possibilità di scegliere quotidianamente la tipologia di colazione, variando tra una tipica colazione maltese, una colazione continentale, colazione italiana e colazione leggera con frutta e yogurt. È stata davvero una bella vacanza e questo hotel ha contribuito a renderla migliore.
par un voyageur
Publié le 28 janv. 2022 sur Expedia
The first thing I'll say is that the room was much smaller than I anticipated based on the pictures. Aside from that initial surprise, we really enjoyed our stay here, and we enjoyed Malta in general. It's a wonderful country to visit, and I would love to go back some day.
The hotel staff were very friendly, and I very much enjoyed the breakfast that they provided. The hotel also feels safe with a locked entry into the pool area where rooms can be accessed, each of which have heavy doors with multiple locks.
The location is in a nice town away from the touristy areas. It feels more authentic and has a great restaurant called Papa's nearby that we got takeout from frequently.
Overall we enjoyed our stay and we enjoyed the hotel and we certainly recommend it.
par un voyageur
Amazing Find
Publié le 16 juill. 2019 sur HotelsThis small hotel is a hidden gem. Open up a great big wooden door to see a beautiful pool and courtyard leading to the suites.
The welcome we got was amazing and very informative too.
The suite itself was of excellent quality, clean, roomy and very individually styled.
The breakfast was freshly made and selected by ourselves and delivered directly to our room.
Commentaires de Gestion de l’hôtel
11 sept. 2019 par Birgit, Gestion de l’hôtel
Thank you for your stay. We loved having you with us.
