Note fondée sur 6 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
5,0 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de bellaire
Publié le 21 févr. 2024 sur Expedia
Very noisy , 2 weddings at same time , loud music till 11 -12 am , pple walking jn halls at 2 am yelling !!
Do not stay if early am flight as you will NOT get the rest .
Front desk need better training for check in . Confused names and check in was a hassle .
Restuarant staff were very good .
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Resort Manager, Gestion de l’hôtel
Dear Seema, bellaire, We're truly sorry to hear about the noise disruptions and check-in difficulties you experienced during your recent stay with us. It's concerning to learn that the weddings and other guests disturbed your rest, especially when you had an early flight. We strive to ensure a peaceful environment for all our guests, and we clearly fell short in this instance. We understand how crucial a smooth check-in process is, and it's disappointing to know we did not provide this for you. Rest assured, we will address the training of our front desk team to improve our service in this area. It's great to hear that our restaurant staff met your expectations, and we hope that this aspect of your stay was a highlight. Your feedback is invaluable in helping us better our guest experience, and we are committed to making the necessary improvements. We hope to have the opportunity to welcome you back under better circumstances. RegardsSunil PandaResort Manager
par un voyageur
Publié le 26 janv. 2024 sur Expedia
Infrastructure
Commentaires de Gestion de l’hôtel
28 janv. 2024 par Resort Manager, Gestion de l’hôtel
Dear Saurav, Thank you for taking the time to leave a review. We are continuously striving to improve, and your feedback is vital to our growth and refinement of services. We understand the importance of a robust and reliable infrastructure, and we assure you that we are unwavering in our commitment to providing our customers with the highest quality experience. If there's anything specific you'd like to share about your experience or if you have suggestions that could help us enhance our infrastructure, we would love to hear from you. Please feel free to get in touch with us directly. Once again, we appreciate your input, and we look forward to serving you better in the future. Best Regards,Sunil PandaResort ManagerMAYFAIR Tea Resort
par un voyageur
Publié le 8 nov. 2023 sur Expedia
Best stay in life and affordable. I would recommend everyone to stay in Mayfair Resort while you’re in Siliguri. It’s beautiful and I am you will like it.
Commentaires de Gestion de l’hôtel
20 nov. 2023 par General Manager, Gestion de l’hôtel
Dear GuestNamaskar!!!It was a pleasure having you stay with us at Mayfair Tea Resort Siliguri. We are grateful for this opportunity. Thank you for sharing such a fantastic review on Expedia. Your time and praise is overwhelming as well as precious to us. Your appreciation of our Resort and services are indeed heart-warming. It is truly heartening to have our efforts recognized by you in such a manner. Thank you once again for your recognition and we look forward to welcoming you back very soon.Best Regards,Sunil PandaResort ManagerMAYFAIR Tea Resort
par un voyageur
Publié le 29 mars 2023 sur Expedia
Commentaires de Gestion de l’hôtel
16 mai 2023 par General Manager, Gestion de l’hôtel
Dear vibha, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Warm Regards,
par un voyageur
Publié le 27 févr. 2023 sur Expedia
Property is extremely beautiful and very well maintained. True feeling of staying in 5 star hotel. Totally worth it.
Commentaires de Gestion de l’hôtel
13 mars 2023 par VP Operations, Gestion de l’hôtel
Dear Subham, Namaskar, It was a pleasure having you stay with us at Mayfair Tea Resort Siliguri. We are grateful for this opportunity. Thank you for sharing such a fantastic review on Expedia. Your time and praise is overwhelming as well as precious to us. Your appreciation of our Resort and services are indeed heart-warming. It is truly heartening to have our efforts recognized by you in such a manner. Thank you once again for your recognition and we look forward to welcoming you back very soon. Thank you and regards, Prasant Das (VP Operations).
par un voyageur
A gem!
Publié le 7 nov. 2021 sur HotelsThis is one of the finest hotels that I have stayed in. The rooms were large, decor impeccable and the service outstanding.
