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Aqueen Heritage Hotel Joo Chiat

3.5 star property
3.5-star hotel near Bugis Street Shopping District

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Photo gallery for Aqueen Heritage Hotel Joo Chiat

Reception
Deluxe Double or Twin Room
Restaurant
Interior detail
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
51 Joo Chiat Road, Singapore, 427373
  • Place, Joo Chiat Complex
    ‪1 min walk‬
  • Place, Geylang Serai New Market
    ‪3 min walk‬
  • Place, Tanjong Katong Complex
    ‪5 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪20 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

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Interior

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About the area

Singapore

Geylang stay.At this Geylang hotel, you'll be steps from Geylang Serai New Market and within a 15-minute walk of Tanjong Katong Rd. I12 Katong and East Coast Park are also within 2 miles (3 km).

What's nearby

  • Joo Chiat Complex - 1 min walk - 0.1 km
  • Geylang Serai New Market - 3 min walk - 0.3 km
  • Tanjong Katong Complex - 5 min walk - 0.5 km
  • Paya Lebar Square - 10 min walk - 0.9 km
  • Tanjong Katong Rd - 12 min walk - 1.0 km

Getting around

  • Paya Lebar Station - 12 min walk
  • JB Sentral - 58 min drive
  • Singapore Changi Airport (SIN) - 19 min drive

Restaurants

  • ‪Hjh Maimunah Restaurant - ‬1 min walk
  • ‪Joo Chiat Hotel - ‬1 min walk
  • ‪Fairprice - ‬1 min walk
  • ‪Chew N Chat Food Court - ‬3 min walk
  • ‪Sha Zah Confectionery - ‬2 min walk

About this property

Aqueen Heritage Hotel Joo Chiat

3.5-star hotel near Bugis Street Shopping District
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Aqueen Heritage Hotel Joo Chiat also features concierge services, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Singapore hotel.

  • 70 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Aqueen Heritage Hotel Joo Chiat offers 70 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: SGD 15 for adults and SGD 7.50 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Aqueen Heritage Hotel Joo Chiat

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 15 for adults and SGD 7.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Aqueen Heritage Hotel Joo Chiat Singapore
Aqueen Heritage Joo Chiat Singapore
Aqueen Heritage Joo Chiat
Aqueen Heritage Joo Chiat
Aqueen Heritage Hotel Joo Chiat Hotel
Aqueen Heritage Hotel Joo Chiat Singapore
Aqueen Heritage Hotel Joo Chiat Hotel Singapore

Frequently asked questions

How close is Aqueen Heritage Hotel Joo Chiat to the airport?

Aqueen Heritage Hotel Joo Chiat is 9.1 mi (19-min drive) away from the Singapore Changi Airport (SIN) airport, the closest popular airport to the property.

Does Aqueen Heritage Hotel Joo Chiat have an airport shuttle?

Airport shuttle services are not available at Aqueen Heritage Hotel Joo Chiat.

How close is Aqueen Heritage Hotel Joo Chiat to the beach?

This hotel is 10.2 mi (26-min drive) from Changi Beach Park and 10.9 mi (23-min drive) from Palawan Beach. Don't forget your sunscreen!

Does Aqueen Heritage Hotel Joo Chiat offer free breakfast?

Free breakfast isn’t provided at Aqueen Heritage Hotel Joo Chiat, but buffet breakfast is offered for a fee of SGD 15 for adults and SGD 7.5 for children. It's available every day from 7 AM to 10 AM.

Is there a casino at Aqueen Heritage Hotel Joo Chiat?

No, there is no casino at this hotel, but Marina Bay Sands Casino (9-min drive) and Resort World Sentosa Casino (16-min drive) are nearby.

What time is check-in at Aqueen Heritage Hotel Joo Chiat?

Check-in start time: 2 PM; Check-in end time: anytime.

Is there free parking at Aqueen Heritage Hotel Joo Chiat?

This hotel offers free self parking.

Does Aqueen Heritage Hotel Joo Chiat have a pool?

Aqueen Heritage Hotel Joo Chiat does not have a pool.

Does Aqueen Heritage Hotel Joo Chiat have a restaurant?

Yes, there is a restaurant on site.

Does Aqueen Heritage Hotel Joo Chiat have a spa?

There are no spa services available at this hotel.

How close is Aqueen Heritage Hotel Joo Chiat to downtown Singapore?

Aqueen Heritage Hotel Joo Chiat is 0.5 mi away from Joo Chiat.

Aqueen Heritage Hotel Joo Chiat Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 51 out of 134 reviews
Rating 8 - Good. 56 out of 134 reviews
Rating 6 - Okay. 21 out of 134 reviews
Rating 4 - Poor. 5 out of 134 reviews
Rating 2 - Terrible. 1 out of 134 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kalwant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Geylang Area Hotel

My most recent stay at Aqueen Heritage Hotel was very satisfying. Hotel lobby and room are clean and welcoming as always. Great shopping and eateries are close by. As usual, Mr. Hamid is very welcoming and friendly, making the stay even more pleasant.
Stayed 4 nights in Nov 2019
Verified

6/10 Okay

simyee

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Room condition

room super small compared to last time i stay, only bed almost near to to wall, only have 1 side can go up to bed. no place to open my luggage. Lighting at toilet too dark. Sound prove need to improve, can heard sound from beside room and door bang sound and person talk at walkway.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Nurfarhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place but could do with some improvements

Place looks better then normal stay hotels, but could have some improvements. 1) the room I stayed (318) can't watch YouTube or netflix with the smart TV, would be nice if there's cable channels other then local channels. 2) at early morning some one tried to open my room room. Luckyly I latched the door. Think it was a staff cos mumbled about open wrong room. 3) been 3 weeks and my deposit has not been returned. Overall I'm still happy. Would return again soon.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Clean property but difficult to contact them by phone for reservations due to limited opening hours. Breakfast was luke warm and limited in choice. Otherwise clean, accessible and safe.
Stayed 5 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean; good staff support. Window should have the shutter opened to allow view outside.
Stayed 4 nights in Jun 2019
Verified

8/10 Good

Chun-Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

舒適的商務出差

房間有點小，早餐有點虛，只有炒飯而已，但整體來說還算可以！
Stayed 1 night in May 2019
Verified

10/10 Excellent

Libra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value stay

Cozy hotel, staffs were friendly and nice
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Cyntia Xiuk Xuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality of service

Excellent room service ! All the staffs very helpful and polite! Will come back again.
Stayed 3 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment. Nice neighborhood and lots of interesting plc
Stayed 1 night in May 2019
Verified

10/10 Excellent

SyedImranAhmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think over all my sty was satisfactory and it’s a reasonable price hotel. Amenities are also close by and ease of traveling too. Room itself was neat and clean. I would definitely consider again.
Stayed 5 nights in Apr 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Dated and overpriced

The carpet looks to be from 60 years ago and the bathroom floor wasn't very clean. The Wi-Fi keeps dropping connection and the connections is often slow. The staff would also rarely smile or even try to acknowledge your presence. I also went in expecting that the laundry would be by weight but it was by piece... It would have cost me over 120 for a small laundry. The bed was comfortable though... Overall, it is a very dated hotel that is way overpriced.
Stayed 4 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable and comfortable

I booked Queen bed room. The room is clean and neat. Although is small room but still comfortable. TV only broadcast SG channels. Bed is soft enough for me and not too hard. Only the pillow too soft to me. Their staff are polite and helpful.
Stayed 5 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Clean room, comfortable, nice staff, safe area, about 10-15min walk from MRT station.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

宇璿

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

good
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to fabulous restaurant, shopping and transport.
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveller

Clean hotel, close to food court. My room is a bit noisy.
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

YOSHITAKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

宿泊した感想です

ホテル自体は駅から距離はありますが、周辺は飲食やショッピングには便利で、コンビニも近くにあります。部屋には冷蔵庫もあり、買った食品を保存しておくのも便利です。一つ不満だったのは、フェイスタオルが備えていなかったことで、全てバスタオルで拭かなけれならなかったです。
Stayed 4 nights in Nov 2018
Verified

10/10 Excellent

Kalwant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice boutique hotel

Great boutique hotel in Geylang Serai. Good food is plentiful in the area. Good transportation links as well. And Mr. Hamid was very welcoming. Room was compact but sufficient.
Stayed 4 nights in Oct 2018
Verified

10/10 Excellent

taro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルのスタッフは気さくで親切です。静かな立地で近所に飲食店も多くスーパーも隣にあるので何かと便利です。
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and comfy place for staycation

Location is good. Have place to eat and drinks within walking distance. Room maybe slightly small. But good for couple.
Stayed 1 night in Oct 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Extremely slow check in. Room key card failed twice.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Verified traveller

Best Value

This hotel always delivers great value.
Stayed 1 night in Jun 2018
Verified

6/10 Okay

Darren

Liked: Cleanliness

Smoking room

Smoking room does not have windows and stuffy when smoking
Stayed 1 night in Sep 2018
Verified

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgraded rooms have comfortable mattress and sheets. I got a very small room with no window, but I was well rested and enjoyed the quality for price paid.
Stayed 3 nights in Aug 2018
Verified

10/10 Excellent

Nas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for staycation and holiday

We had a great and pleasant stay. We managed to extend our stay for the weekend thanks to the helpfullness of the staff.
Stayed 3 nights in Aug 2018