ibis Singapore On Bencoolen

4.0 star property
4-star hotel near Orchard Road

Choose dates to view prices

Photo gallery for ibis Singapore On Bencoolen

Restaurant
Exterior
Miscellaneous
Exterior
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
170 Bencoolen Street, Singapore, 189657
  • Place, Bugis Street Shopping District
    ‪1 min walk‬
  • Place, Bugis+ Shopping Center
    ‪3 min walk‬
  • Place, Bugis Junction Shopping Center
    ‪5 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪24 min drive‬

Room options

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(14 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(25 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(5 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(4 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Room, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Superior Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

Superior Triple Room, 3 Twin Beds

  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

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About the area

Singapore

City center retreat .Within a 15-minute walk of this Rochor hotel, you'll find Bugis Street Shopping District and Mustafa Centre. Orchard Road and Gardens by the Bay are also within 2 miles (3 km).

What's nearby

  • Bugis Street Shopping District - 1 min walk - 0.1 km
  • Bugis+ Shopping Center - 3 min walk - 0.3 km
  • Bugis Junction Shopping Center - 5 min walk - 0.5 km
  • Fort Canning Park - 7 min walk - 0.6 km
  • National Museum of Singapore - 8 min walk - 0.8 km

Getting around

  • Rochor MRT Station - 5 min walk
  • JB Sentral - 24 min drive
  • Seletar Airport (XSP) - 23 min drive

Restaurants

  • ‪Ng Kuan Chilli Pan Mee - ‬2 min walk
  • ‪Al-Jilani Restaurant - ‬2 min walk
  • ‪Summerview Hotel - ‬1 min walk
  • ‪Bodhi Deli - ‬1 min walk
  • ‪Pine Tree Cafe 长春树 - ‬2 min walk

About this property

ibis Singapore On Bencoolen

4-star hotel near Orchard Road
Ibis Singapore On Bencoolen offers its guests a fitness center and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 1119 square feet (104 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly ibis Singapore On Bencoolen. Free self parking is available.

This 4-star Singapore hotel is smoke free.

  • 1 building
  • 534 guestrooms or units
  • 16 levels
  • Meeting rooms
  • 1119 sq ft of conference space
  • 104 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Ibis Singapore On Bencoolen offers 534 accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Televisions come with premium satellite channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SGD 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with premium cable/satellite channels

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 17 2025 to November 30 2026 (completion date subject to change). The following areas are affected:
  • Elevator
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ibis Singapore On Bencoolen

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 25 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Barclaycard, and cash. Cashless payment methods are available for all transactions.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Bencoolen Ibis
Ibis Bencoolen
Ibis Bencoolen Hotel
Ibis Bencoolen Hotel Singapore
Ibis Singapore
Ibis Singapore Bencoolen
Singapore Bencoolen
Singapore Bencoolen Ibis
Singapore Ibis
Singapore Ibis Bencoolen
Accor Singapore On Bencoolen
Ibis Singapore On Bencoolen Hotel Singapore
ibis Singapore Bencoolen Hotel
Accor Singapore On Bencoolen
ibis Singapore On Bencoolen Hotel
ibis Singapore On Bencoolen Singapore

ibis Singapore On Bencoolen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 536 out of 1099 reviews
Rating 8 - Good. 383 out of 1099 reviews
Rating 6 - Okay. 116 out of 1099 reviews
Rating 4 - Poor. 35 out of 1099 reviews
Rating 2 - Terrible. 29 out of 1099 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Glenn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There is a problem with the AC. I had to call the front desk to make adjustment. I actually stepped on a small piece of broken glass in the room which caused minor bleeding.
Stayed 2 nights in Oct 2025

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2025

10/10 Excellent

Murray

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel with a great location!
Stayed 4 nights in Oct 2025

10/10 Excellent

Carlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room very comfortable, clean. Housekeeping friendly for extra coffee supplies as room mot made up for 2 nights and paid late checkout. Didnt meal
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for MRT use. Staff VERY helpful and friendly. Breakfast delicious.
Stayed 3 nights in Oct 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Glenn

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel has had air conditioning problems for ever. I know this based on my own experience. The air conditioning control would adjust automatically to high temp in the middle of the night.
Stayed 6 nights in Oct 2025

10/10 Excellent

Shiang Jie

Stayed 2 nights in Oct 2025

8/10 Good

Ronald

Stayed 4 nights in Oct 2025

10/10 Excellent

Ria, Birmingham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff and great location
Stayed 4 nights in Oct 2025

2/10 Terrible

Yung-Hua

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

8/10 Good

Abhay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option for short stays

Well located for the Bugis Centre and a short walk to Arab Street (if you can stand the heat!) this hotel is a relatively affordable and good value option being only a 10min taxi ride to popular areas such as Marina Bay. The rooms themselves are clean, well appointed but very small. So if you’re in Singapore to get out and see what it has to offer then it’s a perfect choice, but if you’re expecting to spend time in your room, are staying longer than a few days or need to have a travel cot for a baby, then I’d recommend looking at other options.
Stayed 3 nights in Sep 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was small, but clean. The shower was nice, but the air conditioner buttons were hard to get to work.
Stayed 3 nights in Sep 2025

10/10 Excellent

Zac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round great stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
The property was convenient with lots of shopping and food options.
Stayed 7 nights in Sep 2025

10/10 Excellent

Koji

Stayed 1 night in Sep 2025

8/10 Good

Patricia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the area. It was easy to get to the MRT or to catch a bus. There was lots of shopping and eating areas within walking distance. The hotel was excellent with great staff.
Stayed 6 nights in Sep 2025

8/10 Good

Jeong mo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities
First of all I say that I would be happy to stay here again and recommend the hotel to my family and friends. I have previously stayed in Orchard area and in Chinatown, and I was happy with my choice of this location too as it was walkable to areas of interest to me and plenty of diverse dining options. The room is well designed and appointed as is the bathroom. I was very comfortable staying in the space for 5 nights. Check in was efficient and quick. One minor issue was that when I asked “do you have umbrellas available for guests?” I was told I could buy one from 7eleven next door! I said that’s good to know, but do you have umbrellas available if a guest needs one. I was then told the hotel does have a few umbrellas on a first come first serve basis! The check out was a bit slower than it needed to be as the reception staff member dealing with my check out kept stopping to help a colleague beside him. He appeared more interested in what was happening with the next counter than the check out he was handing, mine. Couple of other issues. The aircon in the room never got the room cool enough, even at night. Which was at times uncomfortable, but at least it was not too cold as I have experienced in another hotel previously. And the elevators (4) were really too slow at the floor level. At the lobby level no problem. But at the floor level the wait was often just too long for a hotel such as this. I did not use any of the hotel on-site facilities. Thank you.
Stayed 5 nights in Sep 2025

8/10 Good

Sinder

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shopping location
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and tidy. The bed was very comfortable
Stayed 2 nights in Sep 2025

10/10 Excellent

Siya

Stayed 6 nights in Sep 2025