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JEN Singapore Tanglin by Shangri-La

Property class: 4
4-star hotel near Tanglin Mall

Choose dates to view prices

Photo gallery for JEN Singapore Tanglin by Shangri-La

Front of property - evening/night
Breakfast, lunch and dinner served
Lobby sitting area
Executive Suite, 1 King Bed
Check-in/check-out kiosk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1A Cuscaden Road, Singapore, 249716
  • Place, Tanglin Mall
    ‪1 min walk‬
  • Place, Singapore Botanic Gardens
    ‪10 min walk‬
  • Place, ION Orchard
    ‪10 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(30 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(72 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

8.6 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

8.2 out of 10
Very good
(50 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

  • Sleeps 3
  • 2 Twin Beds

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About the area

Singapore

Orchard stay.You'll be steps from Tanglin Mall and within a 10-minute walk of Gleneagles Hospital with a stay at this Orchard hotel. Forum The Shopping Mall and Far East Shopping Centre are also within half a mile (1 km).

What's nearby

  • Tanglin Mall - 1 min walk - 0.1 km
  • Forum The Shopping Mall - 8 min walk - 0.8 km
  • Singapore Botanic Gardens - 10 min walk - 0.9 km
  • ION Orchard - 10 min walk - 0.9 km
  • Orchard Road - 3 min drive - 2.3 km

Getting around

  • Orchard Boulevard Station - 3 min walk
  • Kempas Baru Station - 32 min drive
  • Seletar Airport (XSP) - 28 min drive

Restaurants

  • ‪Caffe Beviamo - ‬3 min walk
  • ‪J65 - ‬1 min walk
  • ‪Basilico - ‬1 min walk
  • ‪Manhattan - ‬3 min walk
  • ‪PAUL - ‬3 min walk

About this property

JEN Singapore Tanglin by Shangri-La

4-star hotel near Tanglin Mall
JEN Singapore Tanglin by Shangri-La offers its guests a children's pool, an outdoor pool, a fitness center, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly JEN Singapore Tanglin by Shangri-La. You'll have access to the health club at a partner property. Self parking is free.

This 4-star Singapore hotel is smoke free.

  • 565 guestrooms or units
  • 18 levels
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
JEN Singapore Tanglin by Shangri-La offers 565 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

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includes taxes & fees
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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Free bicycle rentals
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (43 inch wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JEN Singapore Tanglin by Shangri-La

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 108.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 38.00 for adults and SGD 19.00 for children
  • Rollaway bed fee: SGD 108.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Traders
Hotel Traders Singapore
Singapore Hotel Traders
Singapore Traders
Singapore Traders Hotel
Traders Hotel
Traders Singapore
Traders Singapore Hotel
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
Hotel Hotel Jen Tanglin Singapore by Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin Singapore Shangri-La
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri-La Singapore
Hotel Jen Tanglin Singapore
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Jen Tanglin Singapore Shangri

JEN Singapore Tanglin by Shangri-La Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 630 out of 1023 reviews
Rating 8 - Good. 266 out of 1023 reviews
Rating 6 - Okay. 76 out of 1023 reviews
Rating 4 - Poor. 34 out of 1023 reviews
Rating 2 - Terrible. 17 out of 1023 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location next to MRT station. Bus stops close by for various locations in city. Excellent pool with all day sunshine and lots of sun beds.
Stayed 8 nights in Dec 2025

10/10 Excellent

Jie ying

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great room w awesome view! exemplary service by all staff!
Stayed 1 night in Jan 2026

8/10 Good

Ashna

Stayed 4 nights in Dec 2025

10/10 Excellent

Keyshawn

Stayed 5 nights in Dec 2025

8/10 Good

john

Stayed 7 nights in Dec 2025

10/10 Excellent

Ninan

Liked: Cleanliness, amenities, property conditions & facilities
Lovely helpful staff and central location
Stayed 5 nights in Dec 2025

10/10 Excellent

Kana

Stayed 1 night in Dec 2025

10/10 Excellent

Daksh

Stayed 1 night in Dec 2025

10/10 Excellent

Kean

Stayed 2 nights in Dec 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great pool, don’t bother with the dinner buffet (it’s very average for a very expensive price). Only thing I noticed was on one night at 3am there was loud construction like sounds for an hour, which didn’t occur the following nights.
Stayed 3 nights in Dec 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I expected more of a polished luxury experience based on the Shangri-la name. However the staff were great and perfect location to the MRT
Stayed 2 nights in Dec 2025

8/10 Good

Kate

Liked: Cleanliness, staff & service
Slightly disappointed, it’s nice but nothing like the Shangri La. Good position for Orchard Rd.
Stayed 3 nights in Dec 2025

10/10 Excellent

Paddy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff are friendly and the room is clean , love the room deco, very unique .
Stayed 2 nights in Dec 2025

6/10 Okay

Kuthandige

Stayed 6 nights in Dec 2025

8/10 Good

Dianne

Stayed 3 nights in Dec 2025

10/10 Excellent

Cary, Palmdale

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Dec 2025

6/10 Okay

Gauthier

Travelled with partner
Liked: Cleanliness, amenities
They assigned a lower floor room for us. I show them my Golden Circle Membership, seemed no help. Could be the booking was via Expedia, A couple of broken thing in the room, hair dryer only work in High setting, Bathroom music volume control knob was missing. Room service attendant and Room Attendant were good.
Stayed 3 nights in Dec 2025

10/10 Excellent

Liesl

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and tidy room and the bed was comfortable
Stayed 2 nights in Dec 2025

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

10/10 Excellent

Wenxia

Liked: Cleanliness, staff & service, amenities
Great location and comfortable place.
Stayed 1 night in Dec 2025

10/10 Excellent

Loogeok

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff, amenities
Stayed 3 nights in Dec 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 3 nights in Dec 2025

8/10 Good

Darrell

Travelled with group
The shower water was only moderately warm. Had to ask for service to adjust so could have hot shower
Stayed 3 nights in Dec 2025

6/10 Okay

Anita

Stayed 3 nights in Nov 2025

10/10 Excellent

Charlotte

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were great.
Stayed 4 nights in Nov 2025