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JEN Singapore Tanglin by Shangri-La

4.0 star property
4-star spa hotel near Tanglin Mall

Choose dates to view prices

Photo gallery for JEN Singapore Tanglin by Shangri-La

Front of property - evening/night
Check-in/check-out kiosk
Dining room
Executive lounge
Dining room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar

Explore the area

View in a map
1A Cuscaden Road, Singapore, 249716
  • Singapore Botanic Gardens
    ‪10 min walk‬
  • ION Orchard
    ‪12 min walk‬
  • Orchard Road
    ‪3 min drive‬
  • Singapore (SIN-Changi)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(60 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

8.6 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

8.2 out of 10
Very good
(45 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(28 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

8.8 out of 10
Excellent
(10 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Singapore

Orchard stay.You'll be steps from Tanglin Mall and within a 10-minute walk of Gleneagles Hospital with a stay at this Orchard hotel. Forum The Shopping Mall and Far East Shopping Centre are also within half a mile (1 km).

What's nearby

  • Gleneagles Hospital - 8 min walk - 0.7 km
  • Singapore Botanic Gardens - 10 min walk - 0.9 km
  • ION Orchard - 12 min walk - 1.0 km
  • Orchard Road - 3 min drive - 2.3 km
  • Fort Canning Park - 4 min drive - 3.0 km

Getting around

  • Orchard Boulevard Station - 3 min walk
  • Kempas Baru Station - 32 min drive
  • Seletar Airport (XSP) - 25 min drive

Restaurants

  • ‪Cafebiz - ‬1 min walk
  • ‪Caffe Beviamo - ‬3 min walk
  • ‪Astor Bar - ‬4 min walk
  • ‪Paul - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

JEN Singapore Tanglin by Shangri-La

4-star spa hotel near Tanglin Mall
JEN Singapore Tanglin by Shangri-La offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A children's pool, a fitness center, and a sauna are also featured at the business-friendly JEN Singapore Tanglin by Shangri-La. You'll have access to the health club at a partner property. Self parking is free.

This 4-star Singapore hotel is smoke free.

  • 565 guestrooms or units
  • 18 levels
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
JEN Singapore Tanglin by Shangri-La offers 565 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Mandarin), English, Hindi, Malay

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  • Parking included
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4.5 out of 5, Wonderful, 1,054 reviews
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CA $257 total
includes taxes & fees
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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (43 inch wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JEN Singapore Tanglin by Shangri-La

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 108 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 38.00 for adults and SGD 19.00 for children
  • Rollaway bed fee: SGD 108 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Traders
Hotel Traders Singapore
Singapore Hotel Traders
Singapore Traders
Singapore Traders Hotel
Traders Hotel
Traders Singapore
Traders Singapore Hotel
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
Hotel Hotel Jen Tanglin Singapore by Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin Singapore Shangri-La
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri-La Singapore
Hotel Jen Tanglin Singapore
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Jen Tanglin Singapore Shangri

JEN Singapore Tanglin by Shangri-La Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1002 reviews
Rating 8 - Good. 277 out of 1002 reviews
Rating 6 - Okay. 73 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

MARY

Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy
Stayed 4 nights in Apr 2025

10/10 Excellent

Gregorio

Stayed 6 nights in Apr 2025

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are so nice. They gave me a surprise on my birthday! When I went back to my room at the end of the day, I found a birthday cake and card with their messages. It’s so sweet! Thank you:)
Stayed 4 nights in May 2025

10/10 Excellent

Laura, GROSSETO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice and modern property, we were delighted to be here after 2 weeks of islands hopping. Nice rooms, hotel well kept, great breakfast, swimming pool and gym. A bit far from the centre but there is the tube and the bus. Also the mall (attached to the hotel comes handy).
Stayed 2 nights in Apr 2025

10/10 Excellent

MURALI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 3 nights in Apr 2025

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was smaller than the hotel room I stayed in Narita, Japan. Overall, a good stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bindu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and accommodating! Special mention to Kelvin, Yuan, Michael. We will be back again for sure
Stayed 4 nights in Apr 2025

10/10 Excellent

daniel

Stayed 5 nights in Apr 2025

6/10 Okay

paul

Stayed 3 nights in Feb 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

wayne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff in all sections of the hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Hou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, walking distance to MRT line and a small but convenient connected shopping mall
Stayed 5 nights in Apr 2025

10/10 Excellent

Justin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

NEMAT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was our first family holiday in Singapore and our stay at JEN made it special for us. Staff are helpful and friendly. We are already planning to stay at JEN on our next Singaporean holiday 😊
Stayed 5 nights in Apr 2025

10/10 Excellent

Nella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Singapore

Overnight stay in transit to Europe. Comfortable and quiet. Taxi S $35 and approx 1/2 hour from airport. Lovely staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Gopal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel good dining options clean rooms and modern. Not close to shops and eating places.
Stayed 1 night in Apr 2025

6/10 Okay

Sheryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful and the property was well situated. The food was good but we only ate breakfast each day we were there.
Stayed 5 nights in Apr 2025

8/10 Good

Lena

Travelled with family
Liked: Cleanliness, staff & service, amenities
I like the quiet surroundings but dislike the hotel doesn’t has the laundry service anymore , hooked because it said has self laundry service.
Stayed 5 nights in Mar 2025

10/10 Excellent

Min

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay. Extremely helpful and obliging staff. Thank you!
Stayed 7 nights in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Wey Xiang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location with amazing staff

We had a great experience staying here. The staff were friendly, check in was smooth, location of the hotel was great as it was just opposite an MRT station which is 1 stop away from Orchard. Rooms were clean and fully utilized with the gym and swimming pools available too. Our daughter ended up having a medical emergency during our trip and the front desk did their absolute best to assist us and make things easier during a stressful time. I would like to thank their front desk and their manager, James for all their help during our stay.
Stayed 4 nights in Jan 2025

6/10 Okay

Tuck Cheong

Liked: Cleanliness
The check in process was slow. First directed to kiosk check in but it didn’t work. Directed us to counter. Thinking they have sorted it out which they directed us to kiosk again. It didn’t work again. Finally another staff found our booking and sorted things out. Verbally given an upgrade ie to 3 beds but the extra bed didn’t matter to us but in fact reduced size of room for us to move around
Stayed 3 nights in Mar 2025

8/10 Good

Krzysztof

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Good Amenities Comfortable beds
Stayed 5 nights in Mar 2025