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JEN Singapore Tanglin by Shangri-La

4.0 star property
4-star spa hotel near Tanglin Mall

Choose dates to view prices

Photo gallery for JEN Singapore Tanglin by Shangri-La

Front of property - evening/night
Check-in/check-out kiosk
Lobby sitting area
Breakfast, lunch and dinner served
Executive lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar

Explore the area

View in a map
1A Cuscaden Road, Singapore, 249716
  • Place, Tanglin Mall
    ‪1 min walk‬
  • Place, Singapore Botanic Gardens
    ‪10 min walk‬
  • Place, ION Orchard
    ‪10 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(29 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(65 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

8.6 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

8.2 out of 10
Very good
(46 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

  • Sleeps 3
  • 2 Twin Beds

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About the area

Singapore

Orchard stay.You'll be steps from Tanglin Mall and within a 10-minute walk of Gleneagles Hospital with a stay at this Orchard hotel. Forum The Shopping Mall and Far East Shopping Centre are also within half a mile (1 km).

What's nearby

  • Tanglin Mall - 1 min walk - 0.1 km
  • Gleneagles Hospital - 8 min walk - 0.7 km
  • Forum The Shopping Mall - 8 min walk - 0.8 km
  • Singapore Botanic Gardens - 10 min walk - 0.9 km
  • ION Orchard - 10 min walk - 0.9 km

Getting around

  • Orchard Boulevard Station - 3 min walk
  • Kempas Baru Station - 32 min drive
  • Seletar Airport (XSP) - 25 min drive

Restaurants

  • ‪Caffe Beviamo - ‬3 min walk
  • ‪J65 - ‬1 min walk
  • ‪Pano Kato Grill, Pizza & Deli - ‬3 min walk
  • ‪Basilico - ‬2 min walk
  • ‪Nando's - ‬2 min walk

About this property

JEN Singapore Tanglin by Shangri-La

4-star spa hotel near Tanglin Mall
JEN Singapore Tanglin by Shangri-La offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A children's pool, a fitness center, and a sauna are also featured at the business-friendly JEN Singapore Tanglin by Shangri-La. You'll have access to the health club at a partner property. Self parking is free.

This 4-star Singapore hotel is smoke free.

  • 565 guestrooms or units
  • 18 levels
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
JEN Singapore Tanglin by Shangri-La offers 565 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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  • Hot tub
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,101 reviews
The price is CA $265
CA $317 total
includes taxes & fees
Dec 10 - Dec 11
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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (43 inch wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JEN Singapore Tanglin by Shangri-La

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 108.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 38.00 for adults and SGD 19.00 for children
  • Rollaway bed fee: SGD 108.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Traders
Hotel Traders Singapore
Singapore Hotel Traders
Singapore Traders
Singapore Traders Hotel
Traders Hotel
Traders Singapore
Traders Singapore Hotel
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
Hotel Hotel Jen Tanglin Singapore by Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin Singapore Shangri-La
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri-La Singapore
Hotel Jen Tanglin Singapore
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Jen Tanglin Singapore Shangri

JEN Singapore Tanglin by Shangri-La Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 611 out of 1002 reviews
Rating 8 - Good. 269 out of 1002 reviews
Rating 6 - Okay. 73 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Huiling

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice and had some nice features like a Toto toilet with bidet. However, there was a condom wrapper under the bed (not very far in either). And despite me telling housekeeper when I wanted the room to be made up (every other day), I still got a nag note under the door on days when I didn’t need service. Once, I even had a manager knock on my door to “check on customers who have had the DND sign on for a ‘long’ time”). This was the day after the room had been serviced the day before. But other than the somewhat intrusive service, it was generally very pleasant. The location cannot be beaten too.
Stayed 7 nights in Oct 2025

10/10 Excellent

Gulvinder Singh, Selangor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay here
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Hotel

Hotel is on the edge of downtown but conveniently located across the street from a metro station and attached to a shopping mall with restaurants and a grocery store. Breakfast buffet offered a wide variety of foods.
Stayed 1 night in Aug 2025

10/10 Excellent

Cary, Palmdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best travel i have done
Stayed 2 nights in Jul 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2025

10/10 Excellent

Nick

Stayed 5 nights in Jul 2025

10/10 Excellent

Dr. Steven

Business traveller
Liked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very good choice. Everything is well kept, clean and efficient. It’s good value, four star plus, perfect for our family and right next to the metro so easy to use as base to explore the city
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher

Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accomodation, clean, food options plenty in hotel and nearby in a shopping mall. Close to Orchard area for shopping and to MRT station for transport. Pool have lifeguards. Only wish the pool opens longer instead of closing at 8pm.
Stayed 3 nights in Aug 2025

6/10 Okay

Takae

Stayed 3 nights in Jul 2025

10/10 Excellent

lihui

Liked: Cleanliness, staff & service, property conditions & facilities
Ci
Stayed 1 night in Jul 2025

8/10 Good

Salman Masood

Stayed 4 nights in Jul 2025

8/10 Good

Wieland

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Tang Shereen Suet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 3 nights in Jul 2025

10/10 Excellent

Deni

Stayed 2 nights in Jul 2025

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and convenient stay. Very helpful staff!
Stayed 3 nights in Jul 2025

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Jia Qi

Travelled with family and small children
Liked: Cleanliness
We booked 4 rooms for a family trip and had a mixed experience overall. Check-in was surprisingly slow and disorganised It took much longer than expected. Four different staff members were involved, with three of them constantly deferring to one more experienced staff, which caused unnecessary delays. There was also no explanation provided about the hotel facilities, Wi-Fi access, or any helpful information during check-in. One thing that puzzled us was the repeated “wellness check” knock on the door every single day, which felt intrusive and disrupted our rest. The air conditioning in the rooms was inconsistent, especially at night—sometimes it was too hot, other times too cold, making it hard to stay comfortable. The lobby seating was limited and uncomfortable, too small for the number of guests around. I also had an issue in the gym where I accidentally left my room card inside. There was no staff manning the gym counter, and I had to trouble another guest to help me retrieve the card. On the positive side, the hotel offers convenient access to Tanglin Mall via level 2, and the beds were very comfortable, which made for a good night’s sleep. Overall, while there are some good aspects, the service and guest experience fell short. I would not recommend this hotel for stays beyond one night.
Stayed 3 nights in Jun 2025

4/10 Poor

Jia Xhin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We booked 4 rooms for a family trip and had a mixed experience overall. Check-in was surprisingly slow and disorganised. It took much longer than expected. Four different staff members were involved, with three of them constantly deferring to one more experienced staff, which caused unnecessary delays. There was also no explanation provided about the hotel facilities, Wi-Fi access, or any helpful information during check-in. One thing that puzzled us was the repeated “wellness check” knock on the door every single day, which felt intrusive and disrupted our rest. The air conditioning in the rooms was inconsistent, especially at night—sometimes it was too hot, other times too cold, making it hard to stay comfortable. The lobby seating was limited and uncomfortable, too small for the number of guests around. I also had an issue in the gym where I accidentally left my room card inside. There was no staff manning the gym counter, and I had to trouble another guest to help me retrieve the card. On the positive side, the hotel offers convenient access to Tanglin Mall via level 2, and the beds were very comfortable, which made for a good night’s sleep. Overall, while there are some good aspects, the service and guest experience fell short. I would not recommend this hotel for stays beyond one night.
Stayed 4 nights in Jun 2025

4/10 Poor

Timothy R

Disliked: Cleanliness, amenities, property conditions & facilities
Average hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Naresh

Stayed 1 night in Jun 2025

6/10 Okay

massimo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Seng Chye

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was very convenient for our purpose and the staff were super friendly. Truly enjoyed our stay.
Stayed 2 nights in Apr 2025