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Pan Pacific Orchard

5.0 star property
5-star luxury hotel near ION Orchard

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Photo gallery for Pan Pacific Orchard

2 outdoor pools, open 7:30 AM to 9:00 PM, sun loungers
Creator video
View from room
Reception
Breakfast, lunch, dinner served; alfresco dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
10 Claymore Road, Singapore, 229540
  • Place, Orchard Tower
    ‪2 min walk‬
  • Place, ION Orchard
    ‪3 min walk‬
  • Place, Orchard Road
    ‪15 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪26 min drive‬

Room options

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Deluxe King Room

7.4 out of 10
Good
(10 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Terrace Balcony King

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Beach Terrace Balcony King

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room

City view

Premier Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier King Room

View from room

Premier King Room

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Balcony King Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Premier Balcony King Room

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Loft

View from room

Premier Loft

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Pacific Club Balcony Loft

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Pacific Club Balcony Loft

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe 2 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Deluxe 2 Bedrooms

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Pacific Club Balcony King

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Pacific Club Balcony King

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Club Pool Access Loft

Beach Club Pool Access Loft

Beach Club Pool Access Loft

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Terrace Suite

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Beach Terrace Suite

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Terrace Suite

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Garden Terrace Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Cloud Terrace Suite

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Cloud Terrace Suite

  • City view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Two Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Premier Two Bedrooms

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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  • Pool
  • Spa
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, 1,010 reviews
The price is CA $406
CA $499 total
includes taxes & fees
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About the area

Singapore

City center retreat .With a stay at this Orchard hotel, you'll be within half a mile (1 km) of ION Orchard and 2 miles (3 km) of Orchard Road. Singapore Botanic Gardens and Marina Bay Street Circuit are also within 3 miles (5 km).

What's nearby

  • Orchard Tower - 2 min walk - 0.2 km
  • Forum The Shopping Mall - 2 min walk - 0.2 km
  • ION Orchard - 3 min walk - 0.3 km
  • Lucky Plaza - 7 min walk - 0.6 km
  • Orchard Road - 15 min walk - 1.3 km

Getting around

  • Orchard Station - 8 min walk
  • Kempas Baru Station - 32 min drive
  • Singapore Changi Airport (SIN) - 33 min drive

Restaurants

  • ‪Thai Tantric Restaurant - ‬4 min walk
  • Mosella
  • ‪Merci Marcel - ‬4 min walk
  • ‪Korat Thai Cafe - ‬2 min walk
  • ‪PS.Cafe - ‬2 min walk

About this property

Pan Pacific Orchard

5-star luxury hotel near ION Orchard
Pan Pacific Orchard offers its guests 2 outdoor swimming pools and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. Spa services, tour/ticket assistance, and a garden are also featured at the luxury Pan Pacific Orchard. Limited free parking is available on a first-come, first-served basis.

This 5-star Singapore hotel is smoke free.

  • 1 building
  • 343 guestrooms or units
  • 23 levels
  • 2 bars or lounges
  • Meeting rooms
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Pan Pacific Orchard offers 343 air-conditioned accommodations with minibars and espresso makers. This Singapore hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include facials, body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Exterior
Pan Pacific Singapore
  • Pool
  • Spa
  • Kids pool
  • Free WiFi
4.7 out of 5, Exceptional, 2,008 reviews
The price is CA $380
CA $461 total
includes taxes & fees
Mar 6 - Mar 7
Pan Pacific Singapore

Property amenities

Family friendly

  • 2 outdoor pools
  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free secured, covered self parking on site
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 48 for adults and SGD 24 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • High-pile carpet in room
  • Pool access ramp on site
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 150 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 48 for adults and SGD 24 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Orchard Pan Pacific
Pacific Orchard
Pan Pacific Hotel Orchard
Pan Pacific Orchard
Pan Pacific Orchard Hotel Singapore
Pan Pacific Orchard Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Hotel
Pan Pacific Orchard Hotel
Pan Pacific Orchard Singapore
Pan Pacific Orchard Hotel Singapore

Pan Pacific Orchard Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 368 out of 536 reviews
Rating 8 - Good. 94 out of 536 reviews
Rating 6 - Okay. 37 out of 536 reviews
Rating 4 - Poor. 21 out of 536 reviews
Rating 2 - Terrible. 16 out of 536 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Alexander

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I thought overall the hotel room is great except for the fact that there were multiple gnats/small harmless bugs in the room. The air conditioner was also loud so sometimes it was hard to sleep. The bed was good and the service was great. I would have given it a higher score if it were not for the gnats and loud air conditioner.
Stayed 4 nights in Nov 2025

10/10 Excellent

Amber

Stayed 3 nights in Nov 2025

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything stood out! I love my loft, the breakfast buffet was amazing with many pastry options, the staffs were very helpful and kind, and the hotel itself was very luxurious with a mind blowing garden with beautiful lights! I definitely want to come back!
My bed
The Garden at Night
My Loft
My Loft
Stayed 4 nights in Nov 2025

10/10 Excellent

Ryan

Stayed 5 nights in Nov 2025

8/10 Good

June

Liked: Cleanliness, property conditions & facilities
The shower temperature is hard to control. It’s mostly cold and then suddenly boiling
Stayed 3 nights in Nov 2025

10/10 Excellent

Sofio

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent room, service, area, food and amenities. Absolutely would recommend and stay again!
Stayed 6 nights in Nov 2025

10/10 Excellent

Leanna

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great amentities
Stayed 3 nights in Oct 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views, friendly staff, and wonderful spa.
Stayed 4 nights in Oct 2025

8/10 Good

Fotios

Liked: Cleanliness, staff & service, amenities
New hotel with Clean rooms and nice staff well situated near Orchard Road. Hotel a head turner from outside street level. Only negative is that the room we were staying in was a little small.
Stayed 2 nights in Oct 2025

10/10 Excellent

Abdulaziz

Stayed 5 nights in Oct 2025

10/10 Excellent

Adare

Liked: Cleanliness, amenities, property conditions & facilities
The room was super awesome!! Really big windows super comfy bed, epic view!!! This hotel is genuinely one of the most beautiful places I’ve stayed at in Sing. The restaurant and staff were great too
Stayed 3 nights in Oct 2025

10/10 Excellent

Tatsuya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are well trained and provide excellent service. The facilities and location are great. I will definitely return here when I visit Singapore.
Stayed 1 night in Oct 2025

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and the place was quite surreal. 👌👌
Stayed 1 night in Oct 2025

10/10 Excellent

Tae Joon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swimming pool close too early

Everything was good except early closing swimming pool.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sandra

Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms…. Was able to check in early for a reasonable fee…. Staff amazingly friendly and rooms are fantastic
Stayed 1 night in Oct 2025

10/10 Excellent

Chun Yue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wenn ich beim nächsten Besuch in Singapur wieder buchen
Stayed 2 nights in Oct 2025

6/10 Okay

GRACE

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is nice and new with all of the staff being fantastic! Nothing was a problem to them. However the rooms can be bright and noisy through the night, the AC is constant and loud at time and the water tap in the room makes sporadic noises throughout the night. We had an accessible room which was not a problem, however it was a bit odd to had light switches and the AC control built into the headboard, meaning that it was easy to knock the switches through the night.
Stayed 8 nights in Oct 2025

10/10 Excellent

Deepa, Olathe

Liked: Staff & service, property conditions & facilities
Clean and very nice
Stayed 2 nights in Oct 2025

10/10 Excellent

George, Boulder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm 75 years of travel. This the best hotel I have stayed in.
Stayed 3 nights in Oct 2025

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Beatiful hotel, a true oasis in the city
Stayed 2 nights in Oct 2025

10/10 Excellent

Dr Meng and Mrs Alison

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful near-new hotel with beautifully styled well appointed rooms and a lovely pool. Our only (slight) grizzle is that being set a block back from Orchard Road means the walk to the MRT is not as simple as it can be at other hotels. It took us a few trips to work out the best route.
Stayed 5 nights in Oct 2025

10/10 Excellent

Vishal

Stayed 2 nights in Oct 2025