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Pan Pacific Orchard

Property class: 5 and above
5-star luxury hotel near ION Orchard

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Photo gallery for Pan Pacific Orchard

2 outdoor pools, open 7:30 AM to 9:00 PM, sun loungers
Creator video
Property grounds
Reception
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
10 Claymore Road, Singapore, 229540
  • Place, Orchard Tower
    ‪2 min walk‬
  • Place, ION Orchard
    ‪3 min walk‬
  • Place, Orchard Road
    ‪15 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪28 min drive‬

Room options

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Deluxe King Room

7.4 out of 10
Good
(10 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Terrace Balcony King

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Beach Terrace Balcony King

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room

City view

Premier Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier King Room

View from room

Premier King Room

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Balcony King Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Premier Balcony King Room

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Loft

View from room

Premier Loft

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Pacific Club Balcony Loft

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Pacific Club Balcony Loft

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe 2 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Deluxe 2 Bedrooms

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Pacific Club Balcony King

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Pacific Club Balcony King

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Club Pool Access Loft

Beach Club Pool Access Loft

Beach Club Pool Access Loft

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Terrace Suite

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Beach Terrace Suite

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Terrace Suite

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Garden Terrace Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Cloud Terrace Suite

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Cloud Terrace Suite

  • City view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Two Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Premier Two Bedrooms

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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CA $423 total
includes taxes & fees
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About the area

Singapore

City center retreat .With a stay at this Orchard hotel, you'll be within half a mile (1 km) of ION Orchard and 2 miles (3 km) of Orchard Road. Singapore Botanic Gardens and Marina Bay Street Circuit are also within 3 miles (5 km).

What's nearby

  • Orchard Tower - 2 min walk - 0.2 km
  • Forum The Shopping Mall - 2 min walk - 0.2 km
  • Royal Thai Embassy - 2 min walk - 0.2 km
  • ION Orchard - 3 min walk - 0.3 km
  • Orchard Road - 15 min walk - 1.3 km

Getting around

  • Orchard Station - 8 min walk
  • Kempas Baru Station - 32 min drive
  • Singapore Changi Airport (SIN) - 33 min drive

Restaurants

  • ‪Thai Tantric Restaurant - ‬4 min walk
  • Mosella
  • ‪Korat Thai Cafe - ‬2 min walk
  • ‪Merci Marcel - ‬4 min walk
  • ‪PS.Cafe - ‬2 min walk

About this property

Pan Pacific Orchard

5-star luxury hotel near ION Orchard
Pan Pacific Orchard offers its guests 2 outdoor swimming pools and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. Spa services, tour/ticket assistance, and a garden are also featured at the luxury Pan Pacific Orchard. Limited free parking is available on a first-come, first-served basis.

This 5-star Singapore hotel is smoke free.

  • 1 building
  • 343 guestrooms or units
  • 23 levels
  • 2 bars or lounges
  • Meeting rooms
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Pan Pacific Orchard offers 343 air-conditioned accommodations with minibars and espresso makers. This Singapore hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include facials, body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Exterior
Pan Pacific Singapore
Marina Bay
  • Pool
  • Spa
  • Kids pool
  • Free WiFi
4.7 out of 5, Exceptional, 2,100 reviews
The price is CA $370
CA $444 total
includes taxes & fees
May 16 - May 17
Pan Pacific Singapore

Property amenities

Family friendly

  • 2 outdoor pools
  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free secured, covered self parking on site
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 48 for adults and SGD 24 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • High-pile carpet in room
  • Pool access ramp on site
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 150 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 48 for adults and SGD 24 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Orchard Pan Pacific
Pacific Orchard
Pan Pacific Hotel Orchard
Pan Pacific Orchard
Pan Pacific Orchard Hotel Singapore
Pan Pacific Orchard Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Hotel
Pan Pacific Orchard Hotel
Pan Pacific Orchard Singapore
Pan Pacific Orchard Hotel Singapore

Pan Pacific Orchard Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 399 out of 575 reviews
Rating 8 - Good. 101 out of 575 reviews
Rating 6 - Okay. 38 out of 575 reviews
Rating 4 - Poor. 21 out of 575 reviews
Rating 2 - Terrible. 16 out of 575 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

CHAN, CARSON CITY

Liked: Cleanliness
Excellent service
Stayed 3 nights in Mar 2026

10/10 Excellent

Robert

Stayed 2 nights in Jan 2026

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel but not quite five star. Well located for shopping. Staff were friendly. North American and European business guests should be aware there is no dedicated business center. So if you are staying with your partner you will need to leave the room to do business in those time zones. There is an outdoor table at the lobby to work from but no privacy. Wifi supports videoconference calls. Also no cream for coffee at breakfast but lattes are available (it was explained to me that cream with coffee is not a cultural tradition so fair enough). Brought these points up with manager who called and was empathic if not a little lost for words. After all, who would design a new hotel of this architectural calibre without a small space for a 24 hour business center? Room is nicely appointed. Water in showers fluctuates hot and cold and then maintains temperature. This happened on one day out of three, so you may have better luck. Beware of the first floor parkade access to Orchard Road. It is convenient, but the smell of rotten garbage once you exit to the Parkade is so overwhelming that we had to hold our breath as we walked to the road. You may want to stick to Claymore road next to the main entrance and simply walk down the sidewalk to avoid this.
Stayed 3 nights in Jan 2026

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 2 nights in Jan 2026

10/10 Excellent

Aicha

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel
Stayed 3 nights in Jan 2026

10/10 Excellent

Romaine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Incredible hotel! The rooms are beautifully designed, and the view of the architecture from the balcony is absolutely breathtaking. The staff are extremely friendly and welcoming. I would 100% recommend this place!
Stayed 4 nights in Jan 2026

6/10 Okay

jian

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Pan Pacific Orchard over the NYE period. Staff members were helpful and greetings in and out of the hotel. Upon checkout, the gentlemen who served us didn’t ask how was our stay. The room we stayed in was nicely designed but very small for what I expected. The room temperature was very cold and damp during our stay. We have tried to adjust the air conditioning temp but it will only allow us to adjust it to 26deg and it still felt very cold. Pillows weren’t very comfortable. Showers suddenly drops to cold water. Thanks
Stayed 5 nights in Dec 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities
Amazing staff and beautiful space. Always clean and quiet.
Stayed 3 nights in Dec 2025

8/10 Good

Amir

Liked: Cleanliness, property conditions & facilities
Really good hotel - love the forest / eco concept, esp the balconies. Would stay here again even though rooms are a bit small. Things to improve on: Water pressure in shower not great. Spa doesn’t have a sauna or steam room which is disappointing. There was a foul smell of vomit in the hallway outside my room.
Stayed 3 nights in Dec 2025

10/10 Excellent

Milly

Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay, lovely staff!
Stayed 1 night in Dec 2025

10/10 Excellent

Sevak

Stayed 3 nights in Nov 2025

6/10 Okay

Woolin

Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Oh my gosh, I absolutely loved this hotel! Room was incredible, staff so nice and helpful (a little waiting for check-in tho but no problem), concierge staff getting taxis and welcoming you or helping you were incredible - I loved their happy, friendly and very helpful service.
Stayed 3 nights in Oct 2025

6/10 Okay

Seng Chuan

Stayed 4 nights in Dec 2025

10/10 Excellent

Damian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent and the views were spectacular. Swimming pool was fantastic and the best way to start your day. Hotel was very accommodating with a very early check-in and late check-out. Lobby barman Fahma was very welcoming and may is feel at home. Loved the relaxed atmosphere at the hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Kristine Alexie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. Walkable to the shops. Good food. Book a room with Club Access, it was convenient with us.
Stayed 4 nights in Nov 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, Staff were polite and always up for a chat
Stayed 3 nights in Nov 2025

8/10 Good

Alexander

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I thought overall the hotel room is great except for the fact that there were multiple gnats/small harmless bugs in the room. The air conditioner was also loud so sometimes it was hard to sleep. The bed was good and the service was great. I would have given it a higher score if it were not for the gnats and loud air conditioner.
Stayed 4 nights in Nov 2025

10/10 Excellent

Amber

Stayed 3 nights in Nov 2025

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything stood out! I love my loft, the breakfast buffet was amazing with many pastry options, the staffs were very helpful and kind, and the hotel itself was very luxurious with a mind blowing garden with beautiful lights! I definitely want to come back!
My bed
The Garden at Night
My Loft
My Loft
Stayed 4 nights in Nov 2025

10/10 Excellent

Ryan

Stayed 5 nights in Nov 2025

8/10 Good

June

Liked: Cleanliness, property conditions & facilities
The shower temperature is hard to control. It’s mostly cold and then suddenly boiling
Stayed 3 nights in Nov 2025

10/10 Excellent

Sofio

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent room, service, area, food and amenities. Absolutely would recommend and stay again!
Stayed 6 nights in Nov 2025

10/10 Excellent

Leanna

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great amentities
Stayed 3 nights in Oct 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views, friendly staff, and wonderful spa.
Stayed 4 nights in Oct 2025