Book Cheap Hotels in Sint Michiel

"Clean room, accommodating staff "

"This place has potential however it’s in need of direction and proper management. It has nice architecture, a nice main pool with two side pools. The beach is private and protected by a sea break wall. Relatively clean as employees were constantly cleaning and picking up. The buffets were nice however the specialty restaurants ambiance, service and food are subpar. Think beach cabana for a Sicilian “Restaurant” or picnic tables in a hedged off area for a BBQ “restaurant”. At one, the server didn’t bring water or our drink order. After several requests, we got our own at the pool bar. It’s nearly impossible to get reservations. We were told all were completely booked as soon as the app opened. We needed a supervisors intervention to get reservations. Speaking of management, only two were willing to assist us: Ali the Bellman and Sven, a supervisor. The rest of the staff would give inaccurate or opposing answers. Check-in is 4pm - two out of three rooms for our group were not ready. Our expectations of a Hilton “resort” property were not met. While beach chairs and umbrellas were available - chairs under a Palapa were an extra charge. Night entertainment was meh. Not many activities. My advice - make your own fun - rent a car or take an excursion. Dont rely on the Mangrove to be your all-inclusive for excitement or dining experiences."

"N/A"

"Great location, great staff, close to downtown, shopping and restaurants. "

"While the location and surroundings were great, the unit itself could use improvement. First, the living room and patio furniture consists entirely of metal-framed IKEA chairs/loveseats with thin cushions... not particularly comfortable or great for relaxing in after a warm day at the beach/pool (ie no large cushioned sofas as pictured). We were told there would be a change of bed linen mid-week but this did not occur. We would have appreciated a brochure or document left in the unit outlining details such as how to access the wifi quickly/easily (we figured it out eventually), where to dispose of garbage, a physical map of the premises/nearby facilities, etc. Finally, and most importantly, since arriving we've noticed an unpleasant odour emanating from each bathroom. We left the bathroom doors open each day hoping it was a temporary issue but it was not until today that we realized the source of the smell was the wall-mounted toilet brush holder in each bathroom. Not sure if cleaning/sterilizing of the brushes/containers is done between bookings but it certainly should be. We were told there would be a change of linens mid-week but this did not occur. We would have appreciated a brochure or document left in the unit outlining details such as how to access the wifi quickly/easily (we figured it out eventually), where to dispose of garbage, a physical map of the premises/nearby facilities, etc."

"The hotel was beautiful and staff were friendly "