Note fondée sur 313 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 févr. 2024 sur Expedia
par un voyageur
Publié le 22 janv. 2024 sur Expedia
par un voyageur
Publié le 17 janv. 2024 sur Hotels
par un voyageur
Publié le 16 janv. 2024 sur Expedia
The room and hotel were clean. The room was very noisy, it sounded like the upstairs guests were a competitive clogging team. Otherwise, it was fine.
par un voyageur
Publié le 16 janv. 2024 sur Expedia
par un voyageur
Publié le 9 janv. 2024 sur Hotels
par un voyageur
Publié le 29 déc. 2023 sur Expedia
par un voyageur
Publié le 24 déc. 2023 sur Expedia
par un voyageur
Publié le 20 déc. 2023 sur Hotels
par un voyageur
Publié le 14 déc. 2023 sur Expedia
Nice, clean, and quiet hotel. We booked a room with a whirlpool tub and it was a nice size and nice bubbles, although the hot water had a hard time keeping up with the demand.
Unfortunately the pool had just closed for maintenance a day or two before we checked in, which was a bummer but maintenance has to be done from time to time and I understand that. We took a peek at the pool room anyway out of curiosity and it looked like a nice facility.
The only real downside to the stay was that we got there about 2 hours before check in and we were the only people there at the time, no other cars in the parking lot, and the gentleman at the reception desks verified that our room was indeed ready, but because of the way their computer system works, he couldn't waive the early check-in fee until about a quarter to 3, check in time. There was no actual, practical reason why he couldn't have just checked us in right then as a courtesy so it was a little irksome after our long drive. It's definitely something that needs to be changed with the Best Western software. I understand there being a fee if they need to prioritize our room for housekeeping but if the room is just sitting there, already done and ready and everyone working there is sitting around, twiddling their thumbs, waiting for the clock to strike 3, well the staff should be allowed to make the call to check people in and have happy customers.
Commentaires de Gestion de l’hôtel
14 déc. 2023 par c, Gestion de l’hôtel
Check in time is 3:00. yes we always want everyone to be happy. That's our goal. But check in time is at 3:00 for a reason. Please request an early check in upon making reservation. Thank you
