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Sofia Balkan Palace

5.0 star property
Hotel near Church of St. George in Sofia

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Photo gallery for Sofia Balkan Palace

Experience the grandeur of our lobby, featuring a spacious seating area with a sofa and armchairs, a stunning chandelier, and elegant architectural details.
Relax in comfort with a large bed, nightstand, and chair, surrounded by a beautiful view.
Stunning historic building with a classical facade, featuring evenly spaced windows and decorative details.
Experience the grandeur of our lobby, featuring a reception desk with a geometric pattern, flanked by tall columns with golden accents.
Relax in a stylish space with plush seating, ornate columns, and large windows offering a view.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

View in a map
5 Sveta Nedelya Square, Sofia, Sofia, 1000
  • Sofia Central Mineral Baths
    ‪3 min walk‬
  • Alexander Nevski Cathedral
    ‪12 min walk‬
  • National Palace of Culture
    ‪18 min walk‬
  • Sofia (SOF)
    ‪13 min drive‬

Room options

View all photos for Junior Suite with King Bed

Experience comfort and luxury in this stylishly designed room, featuring a large bed, a nightstand with a lamp and vase, and a window with a view.

Junior Suite with King Bed

8.0 out of 10
Very good
(5 reviews)
  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King Room

Experience comfort and luxury in this stylishly designed room, featuring a large bed, a nightstand with a lamp and vase, and a window with a view.

Executive King Room

7.8 out of 10
Good
(26 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Relax in a stylish room with a large bed, flat-screen TV, and wardrobe.

Deluxe King Room

9.0 out of 10
Wonderful
(41 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite with King Bed

Experience comfort and luxury in this stylishly designed room, featuring a large bed, a nightstand with a lamp and vase, and a window with a view.

Executive Suite with King Bed

10.0 out of 10
Exceptional
(1 review)
  • 89 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room

Relax in comfort with a large bed, nightstand, and chair, surrounded by a beautiful view.

Deluxe Twin Room

9.6 out of 10
Exceptional
(8 reviews)
  • 31 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Executive Twin Room

Features a sleek vanity, gold-framed mirror, and white sink, along with a gold showerhead and towel rack.

Executive Twin Room

10.0 out of 10
Exceptional
(6 reviews)
  • 31 sq m
  • Sleeps 3
  • 2 Large Twin Beds

About the area

Sofia

Heart of Sofia.A stay at this Sofia City Center hotel places you steps from Church of St. George and within a 5-minute walk of Sofia Central Mineral Baths. Bulgarian Parliament and Alexander Nevski Cathedral are also within 2 miles (3 km).

What's nearby

  • Sofia Central Mineral Baths - 3 min walk - 0.3 km
  • Bulgarian Parliament - 12 min walk - 1.0 km
  • Alexander Nevski Cathedral - 12 min walk - 1.0 km
  • National Palace of Culture - 18 min walk - 1.5 km
  • Vitosha Blvd - 18 min walk - 1.6 km

Getting around

  • Serdika Station - 2 min walk
  • Sofia Central Station - 6 min drive
  • Sofia Airport (SOF) - 17 min drive

Restaurants

  • ‪Happy Bar & Grill - ‬2 min walk
  • ‪Spaghetti Kitchen Bar - ‬3 min walk
  • ‪Largo - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Art Club Museum - ‬3 min walk

About this property

Sofia Balkan Palace

Hotel near Church of St. George in Sofia
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business center and 7 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 13563 square feet (1260 square meters) and includes a conference center. A fitness center, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Sofia Balkan Palace. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Sofia hotel is smoke free.

  • 1 building
  • 241 guestrooms or units
  • 6 levels
  • 13563 sq ft of conference space
  • 1260 sq m of conference space
  • Built in 1956
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sofia Balkan Palace offers 241 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Languages

Bulgarian, English, German, Greek, Russian, Spanish

Similar properties

Situated on a city street corner, this hotel features a classic architectural style with a symmetrical facade and large windows.

Grand Hotel Sofia

  • Pet-friendly
  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, 1,001 reviews
The price is CA $150
CA $169 total
includes taxes & fees
Aug 22 - Aug 23
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Property amenities

Family friendly

  • Baby bath
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 31 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Gym
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 59.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per person, per night
  • A tax is imposed by the city: EUR 1.53 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 23.00 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way), (from 1 to 12 years old)
  • Self parking fee: EUR 31.00 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 59.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, cash, mobile payments, Google Pay, and Apple Pay. This property uses a grey water recycling system.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Balkan Hotel Sofia
Balkan Luxury Collection
Balkan Sofia
Balkan Sofia Hotel
Hotel Balkan Luxury Collection Hotel
Hotel Balkan Sofia
Sofia Balkan
Sofia Balkan Hotel
Sofia Balkan Luxury Collection
Sofia Hotel Balkan Luxury Collection Hotel
Sheraton Sofia
Sofia Sheraton
Sofia Hotel Balkan Luxury Collection Hotel Sofia
Sofia Balkan Luxury Collection Sofia
Sofia Hotel Balkan a Luxury Collection Hotel

Sofia Balkan Palace Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 514 out of 1001 reviews
Rating 8 - Good. 282 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Yovka

Travelled with family
Disliked: Staff & service, amenities
Honestly, we were supposed to stay 4 nights, but we cut our stay to only 2 nights. The room was too warm, the shower was broken, it was dirty overall. The guests next door were quite noisy. We had to knock on their door a couple of times. My husband had to fix the shower valve multiple times in order for us to take a shower. When we arrived at the hotel to check in - at 3:15 pm, we were told that our room is not ready and we need to wait another 30-40 mins. And last but not least, we paid $406 for 2 nights for a 5-star hotel. The premises and the service do not reflect a 5-star hotel and the charge. On top of everything, at the end of our stay, they charge us twice the daily taxes. It was a nightmare. We just gave up and left. It was a very bad and disappointing experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice central place to stay.
Stayed 2 nights in Apr 2025

8/10 Good

Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and good service

Overall we had a comfortable 4-night stay, there were a few issues but the staff mostly found solutions. The location is perfect, 2-5min wall to Serdika station, Vitosha Blvd and not much longer to other sites. The room was too hot and AC couldn’t be changed from 25deg so we had to open the window. Checkin was late so they gave us a better room. There was a dirty cup left in the room, shower gel was empty & phone wasn’t working which they resolved quickly.
Stayed 3 nights in Apr 2025

8/10 Good

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location. The staff were friendly. Breakfast was delicious and plentiful. Lots of hot water and great water pressure in the shower. Very convenient for exploring central Sofia, and there's a metro station outside the hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, awesome location
Stayed 2 nights in Apr 2025

6/10 Okay

brian

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Location, staff, breakfast & property were lovely
Stayed 3 nights in Mar 2025

8/10 Good

Arlene, MILTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is excellent; however, access is somewhat inconvenient, as guests must transport their luggage (on a cobble road) considerable distance from the car drop-off point to the hotel's door.
Stayed 3 nights in Mar 2025

10/10 Excellent

Stamen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy hotel in best location

You get exactly what you expect
Stayed 5 nights in Apr 2025

8/10 Good

Yingshun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean room although was unable to control room temperature to air conditioning as it was in heating mode
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel

This is by far the best hotel in Sofia. It is very central, clean and good service. I did notice the doorman or bellman does not open the door for you if if he is right there.
Stayed 1 night in Mar 2025

10/10 Excellent

Amos

Stayed 2 nights in Mar 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

ANDREW

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The level of attentiveness from the staff was excellent - Would use this hotel again.
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Stayed 4 nights in Mar 2025

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Bezalel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Ziad

Stayed 2 nights in Mar 2025

6/10 Okay

Ziad

Business traveller
Liked: Staff & service, amenities
Their AC system was not up to the mark.It was not cooling the room.This should be improved.
Stayed 2 nights in Mar 2025

10/10 Excellent

Haim Hagay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location. Right in the middle of things. Room is very nice, good size, clean and convenient. Good breakfast.
Stayed 4 nights in Mar 2025

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and 5Star accommodation
Stayed 2 nights in Mar 2025

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great location
Stayed 3 nights in Mar 2025

2/10 Terrible

Olga

Stayed 2 nights in Feb 2025