Ratings based on 887 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Newman
Posted Apr. 29, 2024
Check-in was awesome. We arrived late and were greeted with wonderful service from the two gals in the office. We chatted during the check-in process and appreciated the welcoming atmosphere. Our room was clean and ready. Breakfast was fantastic and the hostess in the breakfast area ensured that everything was very well stocked and the tables and counters were spotless. She was very helpful and courteous. We will stay here again just because of how well we were taken care of.
Comment from Hotel Management
Apr. 29, 2024 by Emily - Front Desk, Hotel Management
We are very pleased to see you enjoyed your stay here with us. We hope to see you again soon! Thank you for your feedback! :)
by A traveller from menlo park
Posted Feb. 28, 2024
Comment from Hotel Management
Feb. 29, 2024 by Front Desk Staff, Hotel Management
The Heritage Inn would like to thank you for the wonderful review...We look forward to seeing you the next time your decide to stay with us...kindest regards...
by A traveller
Posted Feb. 22, 2024 on Expedia
The hot breakfast in their new breakfast room is absolutely amazing. This will be our new go to spot when coming to town.
Comment from Hotel Management
Feb. 22, 2024 by Front Desk, Hotel Management
Hi Cassidy, We are so happy you love the breakfast in our new breakfast room. Thank you so much for taking the time to leave us a review. We look forward to seeing you again.
by A traveller
Posted Feb. 22, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Front Desk Staff, Hotel Management
Thank you for staying with us!
by A traveller
Posted Feb. 21, 2024 on Expedia
Loved it. Great place to stay. Nice folks
Comment from Hotel Management
Feb. 21, 2024 by Front Desk Staff, Hotel Management
Thank you for the kind review! we are happy you chose us for your stay! Please come again!
by A traveller
Posted Feb. 18, 2024 on Hotels
I've stayed here probably 20 times. Excellent hotel with affordable prices
Comment from Hotel Management
Feb. 19, 2024 by Front Desk Staff, Hotel Management
We are so glad to hear you enjoy staying with us! Thank you for your continued business, we look forward to seeing you again soon!
by A traveller
Posted Feb. 18, 2024 on Hotels
Comment from Hotel Management
Feb. 19, 2024 by Front Desk Staff, Hotel Management
Thank you very much for staying with us! We appreciate you taking the time to leave a review. Hope to see you again!
by A traveller
Love this place
Posted Feb. 18, 2024 on HotelsBeautiful place to stay. Within walking distance to restaurants, coffee and lots of shops. Clean hotel and great location.
Comment from Hotel Management
Feb. 18, 2024 by Connie---Front Desk Clerk, Hotel Management
We here at the Heritage Inn are happy to hear that you had a wonderful stay with us ...We look forward to having you stay with us again in the future...Thank You....
by A traveller
Posted Feb. 13, 2024 on Hotels
Comment from Hotel Management
Feb. 14, 2024 by Front Desk Staff, Hotel Management
We are delighted you had a great stay! We hope to see you again soon!
by A traveller
Posted Feb. 5, 2024 on Expedia
It is a cheap hotel. I rented a room for 3 ppl and it had a king bed plus only a sofa bed that had no sheets. They only place towells for 2. The front desk staff was super nice though
Comment from Hotel Management
Feb. 5, 2024 by Front Desk Staff, Hotel Management
Hi Pedro, Thank you for the review. We are so sorry to hear about the sofa bed not having sheets. We would have been happy to get you sheets from the front office and taken care of that for you. We have towels up at the front desk and would have been more than happy to give you towels as well. If you stay with us again please feel free to let us know at the front desk of any issues that come up. We are happy that you stayed with us and we are always striving to do better.
