Ratings based on 300 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Cambria Heights
Posted Feb. 28, 2024
by A traveller
Posted Feb. 21, 2024 on Expedia
All staff was very helpful and friendly. Property was safe and clean. I really enjoyed the pool and the bar by the pool.
by A traveller
Posted Feb. 20, 2024 on Expedia
Upon arrival they had 3 rooms left, one would think great right... Ummm... no the first room B206 had no electric service working, the second room assigned B208 had no running water for the toilet or shower and the third B203 had stained unclean bed sheets. I had to check out after the first night and rebook Seabreeze down the street which was phenomenal. Yami the front desk lady said she would ask her manager for a refund for the last 2 days booked and I have yet to hear anything.
by A traveller
Posted Feb. 9, 2024 on Expedia
Rooms were not clean. Very worn furniture. Roach in bathroom.
by A traveller
Place needs serious upgrade
Posted Feb. 6, 2024 on HotelsThis place needs a serious upgrade. The toilet has water marks and half cleaned, the bathroom sink leaks, barely any hot water for shower
Comment from Hotel Management
Feb. 8, 2024 by Terra Linda Resort, Hotel Management
Dear sir/madame,Thank you for staying with us.We always ask our guests to leave comments, complaints or suggestions at the desk while staying, this give us a change to fix things that are not okay.Still, this help us to improve the quality in service.
by A traveller
Posted Feb. 5, 2024 on Expedia
We stay here every year and we always have a lovely time. Can’t wait to get back next year.
Comment from Hotel Management
Feb. 8, 2024 by Terra Linda Resort, Hotel Management
Dear Leslie,Thank you for staying with us and for the great rating.We would love to see you around in a near future.
by A traveller
Posted Jan. 19, 2024 on Hotels
Comment from Hotel Management
Jan. 31, 2024 by Terra Linda Resort, Hotel Management
Dear Keith,Thank you for visiting us.We would like to know a little bit more about your stay, we can use your review to improve our service.
by A traveller
Posted Jan. 15, 2024 on Expedia
Comment from Hotel Management
Jan. 31, 2024 by Terra Linda Resort, Hotel Management
Dear Nathan,Thank you for visiting us.We would like to know a little bit more about your stay, we can use your review to improve our service.
by A traveller
Posted Jan. 10, 2024 on Expedia
Comment from Hotel Management
Jan. 31, 2024 by Terra Linda Resort, Hotel Management
Dear Carlos,Thank you for you visit, we would love to see you again in a near future.Warm regards,Terra Linda Hotel
by A traveller
Posted Jan. 5, 2024 on Expedia
Everything was great!
Comment from Hotel Management
Jan. 31, 2024 by Terra Linda Resort, Hotel Management
Dear Anisha,Thank you for you visit, we would love to see you again in a near future.Warm regards,Terra Linda Hotel