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Holiday Inn Express Southampton M27 Jct7 by IHG

3.0 star property
3-star hotel in West End

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Photo gallery for Holiday Inn Express Southampton M27 Jct7 by IHG

Exterior
Garden
Standard Room (Free Hot Breakfast)
Exterior
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
Botley Road, West End, Southampton, England, SO30 3XA
  • Place, Utilita Bowl
    ‪1 min walk‬
  • Place, Itchen Valley Country Park
    ‪3 min drive‬
  • Place, Southampton Cruise Terminal
    ‪13 min drive‬
  • Airport, Southampton (SOU)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

8.2 out of 10
Very good
(60 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds (Free Hot Breakfast)

Standard Room, 2 Single Beds (Free Hot Breakfast)

Standard Room, 2 Twin Beds (Free Hot Breakfast)

8.8 out of 10
Excellent
(35 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (Free Hot Breakfast)

Standard Room (Free Hot Breakfast)

Standard Room (Free Hot Breakfast)

8.6 out of 10
Excellent
(118 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (Free Hot Breakfast)

8.6 out of 10
Excellent
(64 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Accessible (Free Hot Breakfast)

Standard Room, 2 Single Beds, Accessible (Free Hot Breakfast)

Standard Room, 2 Twin Beds, Accessible (Free Hot Breakfast)

9.2 out of 10
Wonderful
(25 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Southampton

West End stay.Your stay at this West End hotel places you within 6 miles (10 km) of University of Southampton and WestQuay Shopping Centre. Mayflower Theatre is within 6 miles (10 km) and Southampton Cruise Terminal is within 9 miles (15 km).

What's nearby

  • Utilita Bowl - 1 min walk - 0.1 km
  • Itchen Valley Country Park - 3 min drive - 3.1 km
  • WestQuay Shopping Centre - 11 min drive - 7.6 km
  • Mayflower Theatre - 11 min drive - 10.4 km
  • Southampton Cruise Terminal - 13 min drive - 9.2 km

Getting around

  • Hedge End Station - 4 min drive
  • Southampton (SOU) - 20 min drive

Restaurants

  • ‪Sainsbury's Fresh Kitchen - ‬3 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪KFC - ‬14 min walk
  • ‪Happy Garden Chinese - ‬4 min drive
  • ‪Beefy's - ‬3 min walk

About this property

Holiday Inn Express Southampton M27 Jct7 by IHG

3-star hotel in West End
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 742 square feet (69 square meters) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Express Southampton M27 Jct7 by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Southampton hotel.

  • 1 building
  • 182 guestrooms or units
  • 4 levels
  • 742 sq ft of conference space
  • 69 sq m of conference space
  • Built in 2003
  • English breakfast (free)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn Express Southampton M27 Jct7 by IHG offers 182 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. 22-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Exterior
Holiday Inn Express Southampton - West by IHG
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,005 reviews
The price is CA $82
CA $98 total
includes taxes & fees
Nov 20 - Nov 21
Holiday Inn Express Southampton - West by IHG

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 7 per day)
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 22-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night, plus a deposit of GBP 15.00 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: GBP 7 per day
  • Pet deposit: GBP 15.00 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express M27 Jct7
Holiday Inn Express M27 Jct7 Hotel
Holiday Inn Express M27 Jct7 Hotel Southampton
Holiday Inn Express Southampton M27 Jct7
Holiday Inn Express Southampton M27 Jct7 Hotel
Holiday Inn Express Southampton M27 Jct7
Holiday Inn Express Southampton M27 Jct7 by IHG Hotel
Holiday Inn Express Southampton M27 Jct7 an IHG Hotel
Holiday Inn Express Southampton M27 Jct7 by IHG Southampton

Holiday Inn Express Southampton M27 Jct7 by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 691 out of 1290 reviews
Rating 8 - Good. 380 out of 1290 reviews
Rating 6 - Okay. 149 out of 1290 reviews
Rating 4 - Poor. 42 out of 1290 reviews
Rating 2 - Terrible. 28 out of 1290 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was OK for the price. It has seen better days. Renovations to exterior were underway at the time.
Stayed 5 nights in May 2025

4/10 Poor

Alan

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good service and friendly staff
Stayed 1 night in Aug 2025

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jim, FORT MILL

Disliked: Cleanliness, property conditions & facilities
D8nig area has holes/tears in carpet as big as 12in. X 12in and seam tears 18". Room was clean but in need of updating, as there were drilled hole showing in multiple places where previous fixtures used to be. Staff was efficient, but average on friendliness. Outside landscaping was not kept at all. Room was on the small side, but clean
Stayed 1 night in Aug 2025

6/10 Okay

Linda

Travelled with partner
Room very cold. Bed small not up to premier inn standard. Facilities minimal restaurant appalling.waste of money apart from onion rings wouldn’t stay again out of choice.
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Stayed 1 night in Aug 2025

4/10 Poor

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities

Very disappointing

This hotel was a disaster from the very beginning. It just felt dirty in the bedrooms, the carpets were very stained. My wife used the restroom and immediately the roll of toilet paper fell off the wall and into a puddle of water that had accumulated around the toilet. I assume either the toilet or the shower was leaking. The toilet roll holder was at fault and it was impossible to securely reattach a roll of toilet paper to it. So we just had to improvise. On checking the bedding, it was stained in several places. Not necessarily stains that would wash out, permanent stains, but even so it didn’t Make us feel confident about the cleanliness of the hotel. By far the worst part of the hotel was the breakfast arrangements. I’ll admit, we were at the hotel at a very busy time and the restaurant just couldn’t cope with the number of visitors. It was almost impossible to find a free table but the bigger issue was the lack of staff. They were clearly stressed, I witnessed one of them being very short tempered with guests. The restaurant was also very dirty. However, on our last day, we thought breakfast ended at 10 AM. At 9:45 AM my wife was in line to get some fried eggs, and a female employee pushed in front of her and removed almost a full tin of eggs and took them into the kitchen. They were never replaced. We assumed maybe we were wrong and breakfast ended at 9: 30 a.m. but on checking, it just seemed the staff wanted to go home early. We will not be returning.
Stayed 3 nights in Aug 2025

8/10 Good

EDUARDO

Stayed 7 nights in May 2025

10/10 Excellent

Bruce

Stayed 1 night in Jul 2025

10/10 Excellent

Sandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Felix, Manchester

Stayed 1 night in Aug 2025

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Mark

Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little stay before a cruise

Restaurant has a reasonable range of food for dinner and a great breakfast. Room is a little tired but functional. Staff were happy to provide extra tea and milk Bed was large and comfy though we both struggled with the pillows. Aircon worked well and it was nice to be able to open a window. Plenty of parking though no longer free as we booked before the charge we were provided free parking.
Stayed 1 night in Jul 2025

8/10 Good

Edith

Liked: Cleanliness, staff & service, property conditions & facilities
I was a bit disappointed by the breakfast. The buffet area was too small and the only eggs were scrambled eggs
Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

10/10 Excellent

Majed

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no comments, everything is great
Stayed 1 night in Jun 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room very spacious and clean and comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Great area to stay and explore, hotel was busy
Stayed 3 nights in Jul 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Not impressed with the new car park charge no need for it you pay enough for room drinks and food not cheap our room was looking dated and only had a normal double bed not king size but will still stay here again
Stayed 2 nights in Aug 2025

6/10 Okay

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little bit annoyed as when we booked it was free parking they are now charging £7 for parking which I hadn’t been informed about the lady on reception said they started charging in April 😩
Stayed 1 night in Aug 2025

10/10 Excellent

Debbie

Stayed 2 nights in Jul 2025

6/10 Okay

PATRICK

Travelled with partner
Liked: Cleanliness, staff & service
It felt a bit run down, didn't offer airport shuttle, it was ok for one night before a cruise
Stayed 1 night in Jun 2025