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Novotel Southampton

4.0 star property
4-star hotel near Southampton Cruise Terminal

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Photo gallery for Novotel Southampton

Exterior
Exterior
Miscellaneous
Fitness facility
Daily to-go breakfast (GBP 18.00 per person)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available

Explore the area

View in a map
1 West Quay Road, Southampton, England, SO15 1RA
  • Place, WestQuay Shopping Centre
    ‪8 min walk‬
  • Place, SeaCity Museum
    ‪9 min walk‬
  • Place, Southampton Cruise Terminal
    ‪13 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(84 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Single Beds

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(19 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed, Accessible

Standard Double Room, 1 Double Bed, Accessible

Standard Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed, Accessible

Superior Double Room, 1 Double Bed, Accessible

Superior Double Room, 1 Double Bed, Accessible

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

9.2 out of 10
Wonderful
(14 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

Southampton

Central Southampton getaway .Within a 10-minute walk of this Southampton City Centre hotel, you'll find Leisure World and Grosvenor Casino. Mayflower Theatre and River Test are also within half a mile (1 km).

What's nearby

  • Mayflower Theatre - 7 min walk - 0.7 km
  • WestQuay Shopping Centre - 8 min walk - 0.7 km
  • SeaCity Museum - 9 min walk - 0.8 km
  • Southampton Guildhall - 10 min walk - 0.9 km
  • Southampton Cruise Terminal - 13 min walk - 1.2 km

Getting around

  • Southampton Central Station - 6 min walk
  • Heathrow Airport (LHR) - 95 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Costa Coffee - ‬6 min walk
  • ‪Costa Coffee - ‬14 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪The Mayflower Village - ‬8 min walk

About this property

Novotel Southampton

4-star hotel near Southampton Cruise Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 10 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Novotel Southampton. For a fee, parking is available.

This 4-star Southampton hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 5 levels
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Southampton offers 121 accommodations with minibars and laptop-compatible safes. LCD televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Free WiFi
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Property amenities

Family friendly

  • In-room crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Scooter/moped rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 12 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 12 per night (in/out privileges)
  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Southampton
Novotel Southampton
Southampton Novotel
Novotel Southampton Hotel Southampton
Novotel Southampton Hotel
Accor Southampton
Novotel Southampton Hotel
Novotel Southampton Southampton
Novotel Southampton Hotel Southampton

Novotel Southampton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 426 out of 1001 reviews
Rating 8 - Good. 306 out of 1001 reviews
Rating 6 - Okay. 149 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 52 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Great
Stayed 3 nights in Nov 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

8/10 Good

Amber

Stayed 3 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
A great stay - front desk were excellent and really helpful.
Stayed 1 night in Nov 2025

8/10 Good

IAN

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff excellent breakfast and great central location
Stayed 1 night in Nov 2025

8/10 Good

Clare

Stayed 1 night in Nov 2025

10/10 Excellent

Melanie

Stayed 1 night in Nov 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't book breakfast with our stay. The lady at the restaurant was very friendly and helpful. She looked after us. It was wonderful. Our stay was quick .. one night to head off the next morning for a trans Atlantic cruise.
Stayed 1 night in Nov 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff, great fitness centre and pool, good breakfast and nice atmosphere
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always book this hotel because it is so convenient. Three minute walk to either the train station, or the bus station. Five minute walk to the shopping mall.
Stayed 7 nights in Nov 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 2 nights in Nov 2025

6/10 Okay

Dawn

Travelled with family
Room was spacious, bed comfy, the only negative is paying £12 to park. Outrageous should be free parking for hotel clients.
Stayed 1 night in Nov 2025

8/10 Good

Niket

Was Good
Stayed 2 nights in Nov 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities
Comfortable, smart, excellent room, very attentive and polite staff . Faultless
Stayed 1 night in Oct 2025

10/10 Excellent

Emma Julia

Stayed 1 night in Oct 2025

6/10 Okay

Caroline

Travelled with family
Liked: Cleanliness, amenities
Too hot! And we visited in November so couldn’t imagine how unbearable it would be in the summer. And bath if your bigger than a size 14 you won’t fit and no way a man would fit and showers no power so may as well of had a kid stand over me with a watering can. Rooms need updating.
Stayed 2 nights in Oct 2025

10/10 Excellent

Henry

Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Stayed 2 nights in Oct 2025

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, amenities
Clean and staff were very nice and helpful
Stayed 2 nights in Oct 2025

8/10 Good

Laurence

Liked: Cleanliness, staff & service, amenities
Decent room very polite staff but showing it's age. Great value though
Stayed 1 night in Oct 2025

10/10 Excellent

carol

Liked: Cleanliness
Lovely room..spacious..clean...friendly staff. Would definitely recommend here.
Stayed 1 night in Oct 2025

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Close to the Coach Station and Train Station. Decent gym with a sauna. Clean room, would sta again for sure.
Stayed 2 nights in Oct 2025

6/10 Okay

Claire

Travelled with family
Disliked: Room comfort
The room was very clean and sraff were polite
Stayed 1 night in Oct 2025

10/10 Excellent

Shahid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We enjoyed

Wonderful
Stayed 1 night in Aug 2025

8/10 Good

Kaviraj

Business traveller
Liked: Cleanliness, staff & service, room comfort

Dated and old fashion room

Room was cleaned but dated
Stayed 1 night in Oct 2025