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voco Southampton by IHG

4.0 star property
Family-friendly 4-star hotel near WestQuay Shopping Centre

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Photo gallery for voco Southampton by IHG

Breakfast, lunch, dinner served; international cuisine, alfresco dining
Reception
Standard Room, 1 Queen Bed
Lobby sitting area
Exterior

Popular amenities

  • Bar
  • Air conditioning
  • Room service

Explore the area

Map
Herbert Walker Avenue, Southampton, England, SO15 1HJ
  • Mayflower Park
    ‪1 min walk‬
  • WestQuay Shopping Centre
    ‪7 min walk‬
  • Southampton Cruise Terminal
    ‪18 min walk‬
  • Southampton (SOU)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Super King)

Room, 1 King Bed, Accessible (Super King)

Room, 1 King Bed, Accessible (Super King)

8.8 out of 10
Excellent
(23 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Super King with View)

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Super King with View)

9.4 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Super King)

Standard Room, 1 King Bed (Super King)

Standard Room, 1 King Bed (Super King)

9.6 out of 10
Exceptional
(22 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(43 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(52 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

About the area

Southampton

Heart of Southampton.A stay at this Southampton City Centre hotel places you steps from Mayflower Park and within a 5-minute walk of River Test. Old City Walls and Tudor House and Garden are also within half a mile (1 km).

What's nearby

  • Mayflower Park - 1 min walk - 0.0 km
  • WestQuay Shopping Centre - 7 min walk - 0.7 km
  • Mayflower Theatre - 17 min walk - 1.4 km
  • Ocean Village Marina - 18 min walk - 1.6 km
  • Southampton Cruise Terminal - 18 min walk - 1.6 km

Getting around

  • Southampton Central Station - 18 min walk
  • Southampton (SOU) - 25 min drive

Restaurants

  • ‪Dancing Man Brewery - ‬4 min walk
  • ‪Heavenly Desserts Southampton - ‬7 min walk
  • ‪Bisque Coffee - ‬6 min walk
  • ‪The PIG - in the wall - ‬3 min walk
  • ‪Ottoman Kitchen - ‬7 min walk

About this property

voco Southampton by IHG

Family-friendly 4-star hotel near WestQuay Shopping Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly voco Southampton by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Southampton hotel.

  • 1 building
  • 133 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Voco Southampton by IHG offers 133 accommodations with video-game consoles and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Afrikaans, English, French, Polish, Portuguese

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 25 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies
  • Video game console

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property will be renovating select guestrooms starting from December 23, 2024. During renovations, the property will make every effort to minimize noise and disturbance.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 25.00 for adults and GBP 9.95 for children
  • Uncovered self parking fee: GBP 20.00 per night
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 3 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

voco Southampton by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 669 out of 1283 reviews
Rating 8 - Good. 371 out of 1283 reviews
Rating 6 - Okay. 142 out of 1283 reviews
Rating 4 - Poor. 58 out of 1283 reviews
Rating 2 - Terrible. 43 out of 1283 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas, DUBLIN

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel within walking distance of shops, pubs, and cruise ports.
Stayed 1 night in Jul 2025

8/10 Good

Constantine

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice and the room was clean and comfortable. I only wished we could have had a late checkout that day we stayed.
Stayed 1 night in Jun 2025

8/10 Good

Sue

Travelled with group
They are doing a renovation at this time so the property is a bit of a mess. Only 1 of 2 SMALL lifts were working during our visit. My room had been renovated so it was very nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Cynthia

Stayed 1 night in Apr 2025

8/10 Good

Joann

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was a wonderful stay and would highly recommend as long as there’s no construction in the hotel. They started hammering and drilling early. When we checked out, I told them construction in a hotel can’t be that early. She asked what time and said she would let the manager know because they weren’t supposed to start until nine. Walking distance to shops and dining, and we walked to our cruise.
Stayed 1 night in Apr 2025

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean rooms and friendly staff. Good breakfast. Would stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities
The hotel was under construction and we couldn’t locate the actual position on sat nav, however the staff did apologise and made it up to us which ended up being a very pleasant stay. We shall go back next year when we go on our next cruise.,it’s incredibly convenient for cruise parking
Stayed 1 night in Apr 2025

8/10 Good

Jacque

Liked: Cleanliness, property conditions & facilities, room comfort
We checked in yesterday, check in was great, room is great and view of the cruise ship as requested which is a bonus. Went to the bar in the evening, my husbands card was declined 4 times with no reason, tried my card again same thing happened, it was a issue with the card machine, no apology was just laughed off even when husband said that did no good for my heart condition, this then happened to others whilst we were having our drinks.
Stayed 1 night in Apr 2025

8/10 Good

matthew

Stayed 1 night in Apr 2025

10/10 Excellent

Marion Van

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful newly refurbished property,very convenient and close to Southampton port for pre and post cruisers
Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

What a wonderful place. First class accommodation and first class staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Look to Established Hotel

Arrived to find hotel reception newly opened after recent renovation. Very friendly staff but perhaps getting up to speed. Room had pleasant view towards QE 2 terminal. Evening food and breakfast were both excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Bo Yiu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 out of 10, excellent service and room quality. We were given a sea view at 6th floor, superb view. The room is very new and well equipped. Very enjoyable and comfortable stay! Hotel breakfast is very good as well, many choices and staffs are nice and friendly. Great value of money.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Cruise Port. Extensive Construction work going on inside and outside
Stayed 1 night in Apr 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to wait for room. Refurbishment going on. Convenience for port perfect
Stayed 1 night in Apr 2025

10/10 Excellent

SEOMKYU

Stayed 7 nights in Apr 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Travelled with group
HOTEL UNDER RENOVATIONS. BEAUTUFUL ROOM. EXCELLENT BREAKFAST.
Stayed 1 night in Apr 2025

10/10 Excellent

yi-ren

Liked: Amenities, property conditions & facilities
Convenient place for lodging place Cruise
Stayed 1 night in Apr 2025

10/10 Excellent

gilbert

Stayed 2 nights in Apr 2025

10/10 Excellent

B A

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Frederick

Under renovation so public areas non existent
Stayed 1 night in Apr 2025

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had arranged a later arrival, as we had an after hours event at Stonehenge. We were cruising The Aqua, and they gave us a lovely room with a view of the port so we could see the ship. That was so special! We had rented a car from Eurocar in London. We checked in and dropped our bags off, and the drop of location was 2 blocks from the Hotel. Totally walkable! We enjoyed cocktails and light bites at the bar. It was perfect! The Cruise Terminal was walking distance, but we opted for an Uber with our bags. It was fast and affordable! I would absolutely recommend this Holiday Inn for anyone Cruising out of Southampton or otherwise. Thanks Holiday Inn Southampton!
Stayed 1 night in Mar 2025

6/10 Okay

Eric

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

JenTai, Chatsworth

Travelled with partner
Liked: Cleanliness, staff & service
We spend one night here before our cruise. It was easy to get to from the National Express Bus Station. There is a very big mall within a 5 minutes walk from the hotel. The hotel is under construction. So there was noise in the morning. The staff was friendly and helpful. The elevator is small and slow. The room is clean and spacious with a nice view. The breakfast buffet was good. There are two coffee/espresso machine in the lobby.
Stayed 1 night in Mar 2025