Ratings based on 926 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 1, 2024 on Expedia
Great hotel for Spartanburg!
Comment from Hotel Management
Mar. 4, 2024 by HotelMgmt, Hotel Management
Victor, it's wonderful to know our hotel met your needs during your visit to Spartanburg. We appreciate your five-star review and eagerly await your next stay!
by A traveller
Posted Feb. 29, 2024 on Expedia
Loved that it was close to the Spartanburg Auditorium
Comment from Hotel Management
Mar. 2, 2024 by Hotelmgmt, Hotel Management
Gayle, thank you for sharing your positive feedback about your recent stay with us at Spartanburg Marriott. We're delighted to hear that you loved our location and that it served your travel needs perfectly! We would love to have you return for another enjoyable getaway anytime!
by A traveller from roanoke
Posted Feb. 27, 2024 on Expedia
Comment from Hotel Management
Feb. 28, 2024 by Hotelmgmt, Hotel Management
Thank you for your 4-star rating, Matthew! We're thrilled you enjoyed your stay and are curious about how we can make it a 5-star experience next time. Looking forward to welcoming you back!
by A traveller
Posted Feb. 26, 2024 on Hotels
Comment from Hotel Management
Feb. 28, 2024 by Hotelmgmt, Hotel Management
Thank you for rating us so highly, Brian. We enjoyed having you here and look forward to welcoming you back the next time you are in the area.
by A traveller
Posted Feb. 26, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by HotelMgmt, Hotel Management
Our team is grateful for your high rating, thank you! We hope the next time your travels bring you to the area, you’ll consider our property again, Donnie.
by A traveller
Posted Feb. 25, 2024 on Expedia
Getting a little long in the tooth.
Comment from Hotel Management
Feb. 27, 2024 by HotelMgmt , Hotel Management
Glenn, we're grateful you chose to stay with us and took the time to provide feedback. Although we're pleased by your positive rating, we apologize for any shortcomings you encountered. We are continually working to make updates and enhance our property, and your feedback will be shared with our team. We look forward to the opportunity to exceed your expectations on your next visit to the area.
by A traveller
Posted Feb. 16, 2024 on Hotels
The rooms are nice but the hallways are dated and the carpets are worn
Comment from Hotel Management
Feb. 21, 2024 by HotelMgmt, Hotel Management
Thank you, Brad, for your feedback. We're pleased you enjoyed our guest rooms, but we're sorry to hear that the hallways and carpeting fell short of expectations. Rest assured, your comments will be shared with our design team as we continuously work to enhance our property. We hope you'll join us again soon so we can work to win you over completely.
by A traveller
Posted Feb. 15, 2024 on Hotels
Comment from Hotel Management
Feb. 15, 2024 by HotelMgmt, Hotel Management
Receiving your top score means a lot to us! Thank you and we hope to see you again soon, Remmie.
by A traveller
A rundown ghost town
Posted Feb. 14, 2024 on HotelsA ghost town with paying guests. Marriott has clearly given up on this hotel. Everything is outdated, carpets are stained and dirty...there's hardly any staff to be found anywhere on the property. Hotel is in really poor condition, yet they're still charging $220 a night for rooms. If I had paid $95 a night, I would have felt that was fair for this abomination of a hotel. Stay elsewhere.
Comment from Hotel Management
Feb. 16, 2024 by HotelMgmt, Hotel Management
Ami, we are disappointed and surprised to read about your experience. This does not reflect the high standards we strive for and we will be discussing your concerns immediately with our team. Please allow us another chance in the future to show you what we are truly capable of and restore your trust in our Brand.
by A traveller
Posted Feb. 14, 2024 on Expedia
We had a nice stay
Comment from Hotel Management
Feb. 16, 2024 by Hotelmgmt, Hotel Management
William, your five-star review was a pleasure to share with the team. We all loved welcoming you to Spartanburg Marriott and ensuring a beautiful trip. We hope to do it again!
