Ă Spring Hill .Vous trouverez Port Royal Park et Splash Pad Ă moins de 5 km de hĂŽtel. De plus, Chapman's Retreat Park est Ă moins de 5 km et Spring Hill Battlefield est Ă moins de 10 km.
When we checked into our room it was filthy. The maid hadnât cleaned it yet. Then we had to wait another 30 minutes for them to âfindâa room. It was just not handled properly. You could tell the communication was not going well between employee's . I realize they are new, hopefully they will work out issues.
Staff was courteous, yet warm and personable. Room was spotless. However, the wall art behind the front desk is hideous. If I worked for Hilton, I could not work at the front desk because the artwork would drive me to distraction or drink. Shame on you for subjecting your staff and guests to this.
Staff was very friendly, room was clean. A few things missing that weâve come to expect from former hotel stays in generalâŠ
A coffee maker in the room, which wasnât a big deal, since youâve got an excellent breakfast downstairs.
No trash can in the bathroom, Kleenex was in a ripped open plastic bag (just looks a little slack), no clock in the room (I realize everyone carries a phone but itâs nice to see time when I wake up at night)
Biggest deal for us was no dresser with drawers to put clothing in when you stay a week (have to work out of a suitcase, no fun!)
Otherwise a nice enough place
The room was clean, the bed was comfortable, but there were a few things missing that would have made it a bit more comfortable overall. Namely a dresser with drawers for clothes so I donât have to live out of a suitcase for a week. Which would also provide more of a tabletop to put things on.
Other items noticed but not serious were no garbage can in the bathroom, the Kleenex was a plastic bag as opposed to a nice box, a bedside clock & this one is not necessary since you have a great breakfast buffet downstairs, but no coffee maker in the room.
Just things we took note of, compared to other places. Still would rate it a great place to stay!
The staff is superb at this hotel. The assistant general manager Ralph was excellentâmade us feel welcome and was attentive to all our needs. Havenât had such a good stay anywhere in a long time. Very clean and excellent breakfast too. So glad we decided to stop here.