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Comfort Inn & Suites

2.5 star property
Hotel near Big E in West Springfield

Choose dates to view prices

Photo gallery for Comfort Inn & Suites

Indoor pool
Exterior
Pillowtop beds, blackout drapes, iron/ironing board, free WiFi
Breakfast area
Lobby
Reviews
7.6

Good

Popular amenities

  • Hot tub
  • Pool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
106 Capital Drive, West Springfield, MA, 01089
  • Popular LocationBig E5 min drive
  • Popular LocationMassMutual Center7 min drive
  • Popular LocationMGM Springfield8 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)28 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.1/10 Very good
  • 27.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.9/10 Excellent
  • 27.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

10/10 Exceptional
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Quality Inn West Springfield
Pool
Breakfast included
Parking included
Free WiFi
3.6 out of 5, Good, (1002)
The price is CA $151
per night
CA $169 total
includes taxes & fees
7 Jun - 8 Jun
Quality Inn West Springfield

About the area

West Springfield

In West Springfield .You'll be within half a mile (1 km) of Olympia Ice Center and 2 miles (3 km) of Connecticut River with a stay here. Q Pin 2's and Big E are also within 3 miles (5 km).

What's nearby

  • Big E - 5 min drive
  • Baystate Medical Center - 6 min drive
  • MassMutual Center - 7 min drive
  • MGM Springfield - 8 min drive
  • Naismith Memorial Basketball Hall of Fame - 8 min drive

Getting around

  • Springfield Union Station - 7 min drive
  • Bradley Intl. Airport (BDL) - 29 min drive

Restaurants

  • Wood-N-Tap - 20 min walk
  • Rumbleseat - 6 min drive
  • Starbucks - 13 min walk
  • Panera Bread - 3 min drive
  • Chili's Grill & Bar - 12 min walk

About this property

Comfort Inn & Suites

Hotel near Big E in West Springfield
Comfort Inn & Suites offers its guests an indoor pool and a spa tub. WiFi is free in public spaces. Comfort Inn & Suites also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this West Springfield hotel.

  • 1 building
  • 75 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
Comfort Inn & Suites offers 75 accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008023250
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The tax ID number is C0008023250. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn West Springfield
Comfort West Springfield
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites West Springfield
Comfort Inn & Suites Hotel West Springfield

Comfort Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 215 out of 690 reviews" "
Rating 8 - Good. 236 out of 690 reviews" "
Rating 6 - Okay. 136 out of 690 reviews" "
Rating 4 - Poor. 77 out of 690 reviews" "
Rating 2 - Terrible. 26 out of 690 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey, Williamstown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby restaurants vary quite
Stayed 1 night in Feb 2024

10/10 Excellent

Tom

Stayed 2 nights in Jan 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the stay
Stayed 2 nights in Jan 2024

4/10 Poor

Jeffrey

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Alaina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds! Convenient location. The hot tub was hot and large. Only downside was a shower in need of repair, and cleaner water in the pool.
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

LINDA

Stayed 1 night in Dec 2023

4/10 Poor

Manuel

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
I stayed with my wife and two kids and the place smelled like cigarettes all over. Was very noisy Breakfast was good Room was dirty coffee maker was nasty. I guest I wasn’t lucky this time cause the reviews here look good
Stayed 2 nights in Nov 2023

6/10 Okay

Christine

Travelled with family and small children
Liked: Cleanliness, staff & service
The front desk staff were very king and helpful! We found the hotel to be comfortable but dated and smelled.
Stayed 1 night in Nov 2023

2/10 Terrible

James

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good at all. Got vids & pics. Don't stay here. Trust me!
Stayed 1 night in Nov 2023