Note fondée sur 600 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mars 2024 par Becky K, Gestion de l’hôtel
Benjamin - Thank you for your rating. Please join us again should your travels bring you back to Springfield.All the best,Becky KriegerGeneral Manager
par un voyageur
Publié le 17 mars 2024 sur Expedia
Everything was great!
Commentaires de Gestion de l’hôtel
18 mars 2024 par Becky K, Gestion de l’hôtel
Maxine,Thank you for your review and comments. We appreciate your business and hope you join us again soon.Kind regards,Becky KriegerGeneral Manager
par un voyageur
Publié le 10 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 mars 2024 par Becky K, Gestion de l’hôtel
Charles,Thank you - we appreciate your time and your feedback. Please plan to join us again should your travels bring you back to Springfield.Regards,Becky KriegerGeneral Manager
par un voyageur
Horrible hotel
Publié le 9 mars 2024 sur HotelsAbsolutely worst service at a hotel I have ever had will never go back again
Commentaires de Gestion de l’hôtel
11 mars 2024 par Becky K, Gestion de l’hôtel
Alexander,I'm very sorry that your stay was not acceptable. This is not typical for us and I'd like to be able to rectify it. While I will certainly share this with our team, I'm unsure of exactly how to fix the problem since you haven't given any details. As stated, this is not typical for our hotel so we do hope that you'll give us a second chance.Kind regards,Becky Krieger General Manager
par un voyageur
Publié le 2 mars 2024 sur Expedia
I love looking into the clock Tower
Commentaires de Gestion de l’hôtel
4 mars 2024 par Becky K, Gestion de l’hôtel
Tonya - Thanks for your comment and rating. We do love being across from the beautiful Heritage Center with its exceptional architecture. All the best!Becky KriegerGeneral Manager
par un voyageur
Mm
Publié le 25 févr. 2024 sur HotelsOur stay was nice.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Becky K, Gestion de l’hôtel
Thanks for your review, Thomas. Becky KriegerGeneral Manager
par un voyageur
Publié le 11 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Becky K, Gestion de l’hôtel
James,Thank you for taking the time to share your rating with us. We hope you have the opportunity to join us again soon!Becky KriegerGeneral Manager
par un voyageur
Publié le 2 févr. 2024 sur Expedia
Close to Witt and cool balcony views.
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Becky K, Gestion de l’hôtel
Kenneth,Thank you for your review - we hope you'll join us again soon.Becky KriegerGeneral Manager
par un voyageur
Publié le 22 janv. 2024 sur Expedia
Easy check in. Staff very friendly, and helpful. Unfortunately, booking site information is not up to date, as I specifically booked based on bar, and restaurant as I drove in 12 hours. Both closed, told by staff because it was Sunday. Not enough business to warrant. If I would have known ahead of time I would have booked in Urbana , which would have been more convenient to my visit.
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Becky K, Gestion de l’hôtel
Deanna K,Thank you for sharing your experience - and please accept my apologies. We will take a look at our listing and make the appropriate changes that it allows us to. I am glad, though, that you found the staff friendly and helpful. All the best,Becky Krieger
par un voyageur
Publié le 14 janv. 2024 sur Expedia
The staff went above and beyond to accommodate me. Everyone was exceptionally helpful and friendly.
Commentaires de Gestion de l’hôtel
15 janv. 2024 par Becky K, Gestion de l’hôtel
Kristin Marie,Thank you for commenting about your stay with us at the Courtyard Springfield Downtown. We think our team is pretty good at what they do and we're glad that you think so, too.We appreciate your feedback and hope that you'll join us again soon.Stay warm!Becky Krieger General Manager
