Note fondée sur 537 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de HIckory Corners
Publié le 30 mai 2024
par un voyageur de Medina
Publié le 17 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 mars 2024 par Janae, GM, Gestion de l’hôtel
Thank you for taking the time to let us know about your recent stay. Please feel free to reach out to me with more feedback regarding what you feel we can continue to work on to get your next stay a 5/5 rating.
par un voyageur
Publié le 15 mars 2024 sur Expedia
It was cleaned. The staff was friendly.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Janae, GM, Gestion de l’hôtel
Thank you for letting us know that we were able to provide you with friendly service and a clean place to relax during your stay. Please let us know if you have any special requests for your next visit.
par un voyageur
Publié le 15 mars 2024 sur Expedia
It was a nice stay while we were in town for not an expensive cost
Commentaires de Gestion de l’hôtel
19 mars 2024 par Janae, GM, Gestion de l’hôtel
Thank you, Adrienne. We appreciate your review and kind words. We want to provide our guests with a comfortable stay when traveling through Springfield and hope that we get another opportunity to serve you.
par un voyageur
One step above makes all the difference!
Publié le 15 mars 2024 sur HotelsOne would normally expect same old, same old breakfast items in these big chains hotels. But by adding just a few different items this one hotel already offers a better experience. Nothing crazy. Just not so meh.
Comfortable. Clean. Friendly staff.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Janae, GM, Gestion de l’hôtel
Cinthia, thank you so much for your recognition of our efforts to provide valuable options at breakfast to give our guests a good start to their day. We know that we can't satisfy all requests but love when we find out we made a positive impact. We hope to be able to serve you again soon!
par un voyageur
Publié le 4 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 mars 2024 par Janae, GM, Gestion de l’hôtel
Thank you for letting us know you enjoyed your stay. We are excited that our renovations are ending and that after all the hard work we have put into the hotel, that we are seeing positive reactions from guests like you! We hope you come again soon.
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 mars 2024 par Janae, GM, Gestion de l’hôtel
Thank you so much for taking the time to let us know that you enjoyed your recent stay. We hope that you return to stay again with us.
par un voyageur
Would stay again!
Publié le 1 mars 2024 sur HotelsWonderful stay; Very clean and comfortable room; Decent Breakfast; However the two barking dogs on the 3rd floor for about a half hour at 6:30 A.M. was not well received. I like dogs, however I don't like pet owner's not taking responsibility for obnoxious animal behavior.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Janae, GM, Gestion de l’hôtel
Thank you so much for your review and for letting us know about the issue with the barking dogs near you. One of the most difficult things about becoming a pet friendly hotel is that not all owners behave responsibly regarding other guest's stays. We do try to address this as nicely as possible when guests make us aware during their stay to encourage owners to take care of their animal's needs. We hope that you do choose to stay with us again.
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Janae, GM, Gestion de l’hôtel
Thank you for giving us a 5 star rating! We appreciate your taking the time to let others know you enjoyed your stay and hope that you come to stay with us again.
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Breakfast was excellent for our family!
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Janae, GM, Gestion de l’hôtel
We are so excited to see that our hot and fresh Hampton breakfast fit the needs of your family. We try to provide a variety of options to help make a great start to your day. We hope that you come back and visit us again soon!
