Note fondée sur 1 973 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,3 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 janv. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Simon,Thank you for sharing your feedback on Expedia. We appreciate your input, and we're sorry to see that your experience fell short of expectations. If there are specific areas you feel we can improve or if you have additional details to share about your stay, please let us know. Your satisfaction is important to us, and we are committed to making necessary improvements. We hope to have the opportunity to provide you with a more positive experience on your next visit.Sincerely,Hotel Manager
par un voyageur
Séjour à St Georges pour découvrir la ville
Publié le 27 sept. 2023 sur HotelsSéjour de deux au RED Lyon Hôtel chambre confortable et spacieuse
Endroit très calme Personnel sympathique
Seul reproche au petit déjeuner : aucun fruit
Commentaires de Gestion de l’hôtel
28 sept. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We're glad we were able to provide you with a pleasant, comfortable, and quiet experience. We take great pride in serving guests well. I hope you'll be able to stay with us again soon.Sincerely,Hotel Manager
par un voyageur
Publié le 10 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Guest,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager
par un voyageur
Publié le 15 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2023 par Hotel Manager, Gestion de l’hôtel
Dear OLIVIER,Thank you for taking the time to leave a rating on your stay at the Red Lion Hotel & Conference Center St. George, UT! If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager
par un voyageur
Publié le 24 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
26 avr. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Patricia,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager
par un voyageur
Publié le 24 févr. 2023 sur Hotels
A fuir chambre très sale !!!
Commentaires de Gestion de l’hôtel
25 févr. 2023 par Hotel Manager , Gestion de l’hôtel
Dear Yvonnick,Thank you for taking the time to share your feedback about the cleanliness of the room. We apologize for the inconvenience you experienced during your stay. We take all guest concerns seriously and will investigate your comments to ensure that our housekeeping standards are being met. We hope that you will give us another opportunity to serve you in the future.Sincerely,Hotel Manager
par un voyageur de CASTLE ROCK
Publié le 13 avr. 2024
Commentaires de Gestion de l’hôtel
15 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear JAMES,We are incredibly grateful that you took the time to leave us this rating. We at the Red Lion Hotel & Conference Center in St. George, UT, value customer satisfaction as a top priority, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely,Hotel Manager
par un voyageur
Publié le 9 avr. 2024
Sheets/ bedding old and worn. My room was way in the back and a long ways from the main building.
Commentaires de Gestion de l’hôtel
10 avr. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Carla,Thank you for your feedback. We apologize for the inconvenience caused by the condition of the sheets/bedding and the distant location of your room. Your comments will be shared with our team for improvement. We strive to ensure all guests have a comfortable and convenient stay and we regret falling short in this instance.Sincerely, Hotel Manager
par un voyageur
Publié le 8 avr. 2024
Great, affordable and convenient!
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Charles,Thank you for your fantastic review! We're thrilled to hear that you found our hotel great, affordable, and convenient. Providing a positive experience for our guests is our top priority, and we're delighted that we could meet your expectations. We hope to welcome you back again soon for another wonderful stay at the Red Lion Hotel & Conference Center in St. George, UT!Sincerely, Hotel Manager
par un voyageur
Publié le 29 mars 2024
Really liked the hot breakfast options, the sports courts, pool options, hot tub, ping pong and pool table, filtered water available. Didnt like the shower water turning hot, warm, and cold during a shower, ice machine by us didnt work, roll-away bed was very uncomfortable.
Commentaires de Gestion de l’hôtel
30 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear David,Thank you for your feedback and 4-star rating. We're glad to hear that you enjoyed the hot breakfast options and the various amenities available at our hotel. However, we apologize for the issues you experienced with the shower water temperature, the malfunctioning ice machine, and the discomfort of the roll-away bed. Your feedback is valuable to us, and we will address these issues to ensure a more comfortable and enjoyable experience for our guests in the future. We appreciate your understanding and hope to welcome you back for an improved stay.Sincerely,Hotel Manager
