Note fondée sur 541 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Nice place to stay
Publié le 18 mars 2024 sur HotelsI was not expecting this to be like apartments when I booked the room. I thought I had pulled into the wrong location. The room was fully furnished fridge, microwave dishwasher ect..
I was spacious and stocked with everything you would expect in a hotel too.
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Kimberly Yancey, General Manager, Gestion de l’hôtel
Thank you, Charles, for your positive review. We hope to welcome you back soon!
par un voyageur
Publié le 17 mars 2024 sur Expedia
The room was nice. Very spacious. Location was great. Not too far from attractions in St. Louis. It's right next to the metro station which is convenient if you like to take public transportation. We would definitely stay here again.
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Kimberly Yancey, General Manager, Gestion de l’hôtel
Thank you, Dia, for your positive review! We hope to welcome you back soon!
par un voyageur
Publié le 10 mars 2024 sur Expedia
The hotel all around was up kept and clean. Staff was very friendly and helpful. Would have given 5 stars, but they were changing names and no longer serve breakfast.
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Kimberly Yancey, General Manager, Gestion de l’hôtel
Thank you for your positive review and for your constructive feedback. We look forward to welcoming you again soon.
par un voyageur
Publié le 8 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Kimberly Yancey, General Manager, Gestion de l’hôtel
Thank you for your positive review
par un voyageur
Publié le 23 févr. 2024 sur Expedia
The card key didn’t work each day I tired and had to go back to the office. Very inconvenient.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Chris - Regional Director , Gestion de l’hôtel
Hello Annmarie, I am so sorry that happened to you. We know that it's an issue that we have to resolve. I'm happy to say that the property will begin a refresh in April of this year, and all new locks are on that scope. We are very thankful that you chose to stay with us and I hope you don't let this experience dissuade you visiting us again in the future.
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 mai 2024 par Rese , Gestion de l’hôtel
We thank you for your feedback. We will use this information to better serve moving forward.
par un voyageur
Publié le 16 févr. 2024 sur Expedia
Nice quiet,front desk worker James was awesome
Commentaires de Gestion de l’hôtel
19 févr. 2024 par mfratta, Gestion de l’hôtel
Hi DonishaThank you for your review, we loved to hear you enjoyed your stay with us. We hope to see you soon in the near future. We will be happy to serve you!
par un voyageur
Publié le 1 déc. 2023 sur Hotels
Convenient location and friendly staff but rooms are dated.
par un voyageur
Publié le 25 nov. 2023 sur Expedia
Staff was kind and friendly. Other guests made too much noise late at night in the parking lots.
par un voyageur
Publié le 18 nov. 2023 sur Expedia
Room had a bar of soap that had been used. The night I was there a party went on all night in an upstairs unit. Poorly trained desk staff. A hold for incidentals that is still on my card a week later because my check out wasn’t processed properly. Good location but I won’t be staying here again.
