Ratings based on 940 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
80% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Sep. 24, 2023 on Expedia
Happy with our stay.
Comment from Hotel Management
Sep. 25, 2023 by Katherine T., Hotel Management
Thank you for sharing your review. We appreciate the feedback!
3 out of 5
by A traveller

Posted Sep. 21, 2023 on Expedia
The pictures online are bit deceiving, or it could be that our room (103) wasn't fully updated. The kitchen and living room were updated but the bathroom and bedroom clearly were not. The vent in the hallway had one side coming off. The door to get to the balcony was tough to open and at times, I thought was going to come off the track. They show nice chairs online for the balcony but they were plastic chairs that you stuck to. The bed was terrible, not comfortable at all. I actually had to sleep on the couch 2 of the nights because it messed my back up. The phones did not work. We wanted to ride the bikes but there was 1 old looking bike, none of the nice new white bikes they show on their website. The staff at the front desk was nice. Michael, the maintenance guy, had to come and fix the tv, the antenna somehow disconnected. He was very nice. Overall, this place needs a revamp, or maybe it was just the building I stayed in. The location was good.
Comment from Hotel Management
Sep. 21, 2023 by Katherine T., Hotel Management
Thank you for sharing your review. We appreciate the feedback!
4 out of 5
by A traveller

Posted Sep. 20, 2023 on Expedia
Great rooms and staff. Would stay here again!! Thank you
Comment from Hotel Management
Sep. 20, 2023 by Katherine T., Hotel Management
Thank you for sharing your review. We are happy to hear you enjoyed your stay and hope to see you again!
5 out of 5
by A traveller

Posted Sep. 17, 2023 on Expedia
Comment from Hotel Management
Oct. 13, 2023 by Katherine T., Hotel Management
Thank you for sharing your review. We appreciate the feedback!
3 out of 5
by A traveller

Posted Sep. 12, 2023 on Expedia
The pool was beautiful. Room was fine some updates but very old and broken.
Comment from Hotel Management
Sep. 13, 2023 by Katherine T., Hotel Management
Thank you for sharing your review. We appreciate the feedback!
3 out of 5
by A traveller

Posted Aug. 25, 2023 on Expedia
Good time
Comment from Hotel Management
Aug. 26, 2023 by Katherine T., Hotel Management
Thank you for sharing your review.
1 out of 5
by A traveller

Posted Aug. 18, 2023 on Expedia
Comment from Hotel Management
Aug. 19, 2023 by Katherine T., Hotel Management
Thank you for sharing your review
5 out of 5
by A traveller

Posted Aug. 14, 2023 on Expedia
The pool was great, the room was huge!! Big enough for 4 kids and 2 adults.
Comment from Hotel Management
Aug. 16, 2023 by Katherine T., Hotel Management
Thank you for sharing your review. We appreciate the feedback!
4 out of 5
by A traveller

Posted Aug. 14, 2023 on Expedia
Front of the beach
Comment from Hotel Management
Aug. 16, 2023 by Katherine T., Hotel Management
Thank you for sharing your review. We appreciate the feedback!
3 out of 5
by A traveller

Posted Aug. 9, 2023 on Expedia
It was ok for the price we paid, everything works and we didd not have any issues. They do not clean the rooms everyday, but the staff is very friendly and helpful so we were able to get some cleaning supplies.
Comment from Hotel Management
Aug. 10, 2023 by Katherine T., Hotel Management
Thank you for sharing your review. We appreciate the feedback!